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Recent reviews

Kimberly Ann Marks

Kimberly Ann Marks

Rated 1 out of 5 stars

Dear ASAP Tickets Management, I am writing as a longtime and previously loyal customer of ASAP Tickets. Since 2023, I have used your services regularly for flights to and from Africa and have recommended your company to others through my travel and visa-related work. Unfortunately, I am extremely disappointed by the treatment I have recently received and feel compelled to file a formal complaint. My first major issue occurred in March 2026 during travel through Toronto Airport. My flight was booked incorrectly, which resulted in me having to pay again for another flight and baggage fees. After paying, I was informed by WestJet that the baggage had not actually been paid for, and they covered the cost themselves. This situation caused unnecessary stress and financial hardship. Most recently, I spoke with one of your agents regarding a flight booking. I was quoted a fare of $1,167. I explained my financial situation and informed the agent that I only had approximately $920 at the time, but would be able to gather additional funds by Friday. The agent specifically told me that if I could come up with another $100, he would work within my budget and make use of promotions available to accommodate me. Based on that assurance, I increased my budget to $1,050 and was excited to proceed with booking. However, after several days of discussions with multiple agents, I was suddenly told that the price had increased significantly to approximately $1,400. At one point, I was also told that the earlier quote appeared to have been provided in USD because someone assumed I was American, despite me being a Canadian customer. This was extremely frustrating and misleading. Additionally, I found the conduct of one particular agent to be highly inappropriate and unprofessional. During our phone conversation, the agent commented on my appearance after viewing my profile picture, called me a “beautiful woman,” questioned my age in a personal manner, and stated that he would like to host or accompany me in India. I found these comments inappropriate and unrelated to the purpose of a professional business interaction. I also have a witness who overheard this conversation while the call was on speakerphone. As a customer, I expect respectful, professional treatment and accurate, transparent pricing. I also expect commitments made by agents to be honoured, especially when a customer makes financial efforts based on those assurances. I am requesting the following: 1. A formal review of this matter by management. 2. Follow-up regarding the inappropriate conduct of the agent involved. 3. A good-faith resolution regarding the airfare pricing that was promised within my stated budget. 4. Direct communication from a manager to discuss resolving this issue professionally. I have supported ASAP Tickets for years and have referred others to your company. However, based on this experience, I am reconsidering future recommendations unless this matter is addressed appropriately. I will be filling a complaint with the local police services I look forward to hearing from management regarding a resolution. Sincerely, Kimberly Ann Marks

MNDL HB

MNDL HB

Rated 1 out of 5 stars

Worst money I have ever spent in my life. I hired this company for an EB2-NIW case, which was one of the biggest financial investments I have ever made. When you pay that kind of money to an immigration firm, you expect professional legal guidance, strong communication, and real attorney involvement in your case. That was not my experience. In the beginning, communication seemed professional. But after the contract was signed and payment was completed, communication became progressively worse. Emails sometimes took a week to be answered, calls were often not returned, and I constantly felt abandoned during critical moments of my case. It also became clear later that there are different “levels” of communication depending on how much more money you pay. If you want better access or more direct communication, apparently you need to upgrade to higher-tier services. This was never properly explained upfront. Another thing that concerned me was the structure of the contract itself. The agreement was not presented as legal representation for an EB2-NIW immigration case, but rather as “consulting services.” The contract was also issued through a Dubai-based company instead of directly through a U.S. immigration law firm, which raised concerns for me later during the process. The biggest disappointment was realizing how little attorney involvement there actually was in building my case. Most of the work was done by “case managers,” not by the lawyer herself. They mainly gathered documents, prepared forms, and created a business plan. I only saw the attorney during a few short Google Meet calls where she briefly reviewed what the case managers had prepared. It felt superficial and rushed, not like a lawyer deeply building and strategizing a strong immigration case. After more than a year, my case was finally submitted to USCIS. I later received an RFE, and unfortunately the response prepared by the firm was not enough to get the petition approved. My case was denied. Soon after, I received an NTA (Notice to Appear), starting removal proceedings against me. During one of the most stressful moments of my life, I felt almost completely unsupported. Instead, everything became another extra charge. Thousands more dollars were quoted for basic guidance related to the NTA process and notifying DHS after I left the country. Before my court hearing date, I decided to leave the United States because I did not want to risk detention or continue spending money I no longer had after this process. At the end of the day, I understand that no lawyer can guarantee approval. But what disappointed me was the lack of communication, lack of support, lack of attorney involvement, and the feeling that after payment was made, I became just another case file. I would strongly advise people to think very carefully before hiring this company.

Amy Bittner

Amy Bittner

Rated 3 out of 5 stars

Except for our guide for three days, Rich, who was fantastic, and the musician who performed one night, I was pretty disappointed with this trip. The first night, after much delay while technological isses got figured out, we saw a video that was available on line which I could have watched at home. On that evening, there was only one waitress for all 19 of us and, by the time food was delivered, it was cold. No drinks other than water were offered and I had to go to out to the front desk and purchase something there. The second day we had a very poor tour guide who walked us through the town and spoke to us as though we were very young children and showed very little depth of knowledge. The food that night was terribly poor -- steak so overcooked that it was more like a hockey puck. A knife bairly cut it. Again, no drinks were served, just water. The speaker that night basically described his museum which had little to do with the battle. This was supposedly a 4 day venture, but it was less than three days with no food provided for lunch on the second day. I had assumed that we would have historians as speakers during at least some of the evening events. One of the mornings a room change occured that was not communicated to me. The guides did not leave a note as to the change and did not count to see that all participants had made it to the new location. I would have missed Rich's presentation that day if one of the other participants hadn't text messaged me. This was my effort to try out Rhodes Scholar. If it hadn't been for Rich, I would have been terribly disappointed. As it was, he was excellent and made the trip worth going on. Since I don't know that every trip will have someone like Rich, I would be very reluctant to participate in another Rhodes Scholar program. Based on what the other participants said about other trips, I might try one more short one, but I would also be inclined to search for alternatives.

Joseph Dinnis

Joseph Dinnis

Rated 1 out of 5 stars

I use to love Amazon and Prime membership benefits...use to. Then the Prime video added garbage advertisements unless you pay more as well hugely increased prices on items I bought also when I put a item in my cart on my account and my daughter did the same on hers the prices were different very scammy. I paid for Prime for the next day delivery or release day delivery now its 2 day or longer for the same items. Preorders for gaming use to always be on the site weeks before launch now most preorders either don't even appear on the Amazon AU site or get delayed. Some preorders appear on the AU site to buy from the US or UK sites. Well if the items are bought there the Prime free expedited shipping turns into a 15 ish dollar shipping fee plus get plus a scammy currency conversion rate guarantee. Its pure greed. I ordered a very popular game Pragmata from the UK store to get what use to be a maybe 2 week delivery time to wont dispatch from 6 to 8 weeks then its 2 more weeks to get the item. Its worse then Chinas post. The quality of items on Amazon are terrible quality now as well. Bought a laptop charger well 4 of them none worked past 4 weeks. Amazon Haul is just garbage very very low quality goods that 5ake a mo th to arrive just to break. Drivers can't follow delivery instructions or can't read them. In short Amazon is not a quality and fair priced company anymore its a greedy, selfish shadow of its self. For a multi billion dollar profit company during a cost of living crisis increasing prices for one person while not for another etc is bad business last their logistics drivers are rare now they use garbage couriers like Amazon and couriers please which like Amazon are garbage. Amazon can go out of business and I wouldn't care. Been a customer from the day they opened...will never be one again. Only positive is support are always very nice and helpful.