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Recent reviews
Nicole Brown
TERRIBLE CUSTOMER SERVICE!! Do not order from this company if you have even an inkling you might have to return something. I ordered a swimming costume but had to send it back as it was too big. All seemed fine. I then ordered the same costume a few days later in a smaller size. When it was delivered the smaller costume had a a few tears in the fabric. I informed them that the item was faulty and requested to return it. The automated response system they have did not allow me to return it and only gave me the option to exchange it or keep it and received a 30% refund. I expressed that I no longer wanted the item and just wanted to return it. Again, an automated message was resent saying the same exact thing. And to make matters worse they sent out a replacement before I even agreed to an exchange or partial refund. So now I’m £80 down, have a costume I don’t want and a faulty item. I made the stupid mistake of ordering a skirt from them that I had wanted for a while a week later. How bad could it be? I justified the purchase by thinking that I would not return it. Anyway, a couple days later I received an email saying I had been refunded for the skirt which I hadn’t even received yet. And to top it off I still haven’t been refunded for the original swimming I sent back. It is not worth the hassle, do not order from this company!
Glyn Brandon
Upon arrival, we discovered that the room we were assigned was incorrect, as the property was unaware that three adult men were staying there. The accommodation provided only two beds, which left us with insufficient sleeping arrangements for all guests. Despite the oversight, the staff appeared uninformed about the booking details at that time. We promptly communicated the issue to ensure a resolution was arranged. They added a small single bed to the room which was not good enough we felt cramped up and couldn't move about the hotel staff said there was no other rooms . We should have had the larger room very disappointed. Also the bars where very under staffed unlike our last holiday where we where waited on by the bar staff. All the staff where really nice tho couldn't fault them.
Lydia S
On May 7th , 2026, I responded to the Medline Customer Recall support request to submit a list of the recalled Geri-Care Artificial Tears, Eye Lubricant Drops, 0.5 oz. I have requested to replace 2 0.5 ml bottles. After 2 calls to the Medline Customer Support, 3-4 months later I received Olopatadine Hydrochloride Ophthalmic Solution, 5 ml., a relief from allergy, which was not what I needed for dry eyes. The customer service clerk promised to send me the required artificial tears. However, as of mid-October, I still have not gotten them. It is a terrible company to deal with. They substitute requested items for something that is not useful to their customers. Unfortunately, I have to because it is part of my benefits from my medical insurance.
Chase Fisher
Purchased a Magsafe wallet and was unsatisfied with the strength of the magnet. Esketer has terrible customer service and only allows emails in order to initiate returns. After requesting a return, my email was met with a response encouraging me to keep the wallet. I emailed back that I was not interested in keeping it, only to be met with a response telling me to create a video and send it to them as to why I am unhappy with it. I am going on 4 days and multiple emails asking for info on how to return the item and they are not providing me with it. I had the wallet for a day and it is unused. Customer service from this company is shady and I won't be purchasing from them in the future.
Carl Smith
Bought a £595 speaker via Amazon, described as ”used - like new”. The product was clearly well used and damaged. It had a dent in the front, and the box was battered and looked like it had been opened and resealed many times. TDS accepted the return, but would not arrange to collect the item at my convenience (ie a Saturday) until I had to take a day off work during the week. The issue was caused by TDS not checking the products they’re selling, and therefore falsely advertising. This isn’t how online retailing should be. If they’re 100% wrong, I shouldn’t have to be inconvenienced to get my money back. I’ll avoid in the future.
Rich Grubbs
COMPLETE SCAM. WARNING! DO NOT BUY FROM THIS COMPANY. I spent $50 for a screen protector for my iPhone 17Pro and it lasted 2 months which is much less than a cheap $10 one from Verizon. To get a warranty you have to pay $10 plus handling charges which more than covers their cost to make one and ship it. I called customer service and waited on the phone for 16 minutes before an AI generated voice answered the phone. It automatically hung up on me when I asked if I was talking to an AI agent. COMPLETE SCAM. I HOPE THIS HELPS SOMEONE ELSE SO THEY DO NOT MAKE THE SAME MISTAKE I DID.
joyce smith
It sounds like I’m just one of the many reviews. I ordered four of these for a tune of $70. I did receive them, but they did not say AUNA there was no name on them whatsoever and I contacted them immediately to send them back for a refund. They asked me to take pictures of everything I received, which I did. I sent it to him five times and they said they never received it. They settled for giving me half my money back and I kept the product which does absolutely nothing. It’s like water. I am filing a dispute with my bank though.
Miss Sanz
Unexpected Charge and Poor Customer Service Galaxy AI Now, operated by Magica, charged my card unexpectedly even though I had not used their software in a long time. When I contacted them to request a refund, they refused. I am very disappointed with this experience. Customers should be clearly informed about recurring charges, and resolving billing issues should be handled fairly. I would not recommend this service based on my experience.
Jason Rich
You guys are absolutely the worst and also such a scam. You dont listen when you update information therefore you screw orders up and send them to a whole other state. Give me a break this will be the last time I use your site. One more thing your delivery company GOGO i think is worst then you all. Severe delays in delivery and packages always crushed. Lousy!!
Roza Kamenarova
Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating system more efficiently in my home ! Hope I will not need Vital Energy during the winter , but in case I need I will demand for Ski and Zi !👌
David Perry
