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Recent reviews

Gretchen S

Gretchen S

Rated 5 out of 5 stars

I don't have words really. Our Hawaii vacation booked with Great Value was so incredible! We had an absolutely wonderful, even epic time! Our vacation included flights and hotels. We booked lots of other tours and activities with the money we saved booking through GSV. Everything went super smoothly as far as GSV is concerned. As for the Hilton, here are my thoughts: In Honolulu, MAKE SURE you take the upgrade offer for the Rainbow Tower. The Diamond Tower is terrible, like creepy bad motel terrible, and it will ruin your vacation having to stay in it. The Rainbow Tower is beautiful and new so save a couple hundred for that. In Kona, Waikoloa Village is expensive in terms of food and the quality is meh so take the free shopping shuttle to the Kings or Queens shopping area for better food. The food at Fosters Kitchen is very good, top quality and fresh. For a fancy dinner, try Roy's. Food there was great, service was so-so. We did the Blue Hawaiian Island Spectacular Helicoper Tour and the Waterfall landing was once in a lifetime EPIC! I will never ever forget that experience. There's a grocery store at the Kings area, use that for water and stuff you forget. BRING SNORKEL stuff for the lagoon, a waterproof pouch for your phone, water shoes are a MUST for all the rocks on the floor of the lagoon. We swam with the Dolphins and that was super cool. We rented a car from the Kona airport which allowed us to be able to drive into Kona and find a Walmart and reasonable food prices. Ali'i is like any other beach community, kind of dirty and seedy in places but with wonderful hole in the wall spots like the vegan organic Journey Cafe- OMG the food here was beyond excellent. On the drive are also beaches (Hilton Waikoloa has no beach, just the lagoon). We stopped at beach 69 which is super cool!! (Pro Tip: don't go late as the tide eats up the beach). It's cool for exploring. Wear water shooes cause again- the rocks. In Honolulu we did the Waimea Valley and the Waimea Falls. Again, EPIC! Swimming in the falls was beyond. The water is ice cold but oh so refreshing once you get in. Same tips- water shoes are a must as well as water pouch for your phone or a GoPro so you can get pics in the water. I could have spent 4 hours there and we only had 2. We did the Starlight Luau at the Hilton Waikiki and it was so very good- really top quality. We did Diamond Seating. If you want front seating you have to do Diamond plus get in line at about 5 pm. The dancers are amazing and the host is great. The food was good. We spent a day on the beach and rented the umbrella and chairs, save some $$ for that, it's about $100 at the time of this review for all day. We ventured out to Tanaka of Tokyo hibachi and that was fun and the food was good. We went to Ala Moana Shopping center and if you love to shop, this place has all the upscale brands and a Macy's etc...Overall, the vacation was amazing. Without all of our add-ons, we still would have had a great time just relaxing because both resorts offered tremendous views and relaxing spots. We love to do things so we packed in as much as we could. I am already looking for the next great deal on GSV.

Justyna Kulka

Justyna Kulka

Rated 1 out of 5 stars

I would strongly advise anyone booking through DoYouSpain to be extremely careful, especially if you do not own a credit card. I specifically filtered offers on their website to show rentals accepting “debit card only”. During the booking process I was also encouraged to purchase their “Platinum Excess Insurance”, clearly advertised as “full coverage, no need for any additional insurance”. However, upon arrival at the Goldcar desk, I was suddenly informed that because I did not have a credit card, I had to pay an additional ~370 EUR for insurance - despite already paying for the supposedly “full coverage” package. What makes this worse is that the voucher mentioned a possible supplier surcharge much lower than what I was actually forced to pay on site. After a long journey, being placed under pressure in a foreign country and told you must suddenly pay an amount exceeding several times the original rental price is not acceptable. In my opinion, the way these offers and insurance options are presented is misleading and lacks transparency. The “stress-free full coverage” promise turned out to be very far from reality. Very disappointing experience and definitely not the transparent customer experience I expected. EDIT (in response to DoYouSpain’s reply): Before posting this review, I had already contacted customer service directly and received a generic response that did not address the concerns I raised regarding the misleading booking conditions and unfair practices I experienced. That is why I find this public reply difficult to understand. It appears helpful on the surface, but unfortunately it does not refer to the actual issue described in my review nor to the earlier correspondence. What I expected was a genuine attempt to address the problem, not another template response repeating information that had already proven unclear and misleading during the booking process.