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2.1

Poor

TrustScore 2 out of 5

13 reviews

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1-star

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Rated 1 out of 5 stars

Very Late delivery

Should have recieved delivery on Februar 17 and 18, but still nothing on the 21. They use the excuse that they have very high volume of packets so they are late, never use them. Hopesoon to get my delivery so i maybe can change my review here.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad service

Really bad service, packages just got lost in time. If you ever wanna recieve your package, use other services like Dpd, omniva cuz eith this one you stuck in time forever

June 30, 2025
Unprompted review
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Rated 1 out of 5 stars

My package stuck at their storage for 2…

My package stuck at their storage for 2 weeks, after what the courier called just once and disappeared. Can’t reach him, no idea when I will receive my package and where it is now, like NOTHING clear!! Poor service quality, highly recommend to avoid them.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

I think this company bitten off more than…

I think this company bit off more than it can chew. 3 times now Tēmu have paide for late delivery and once for a complete refund. What happened to good old Itella? When something arrived in Vilnius it was delivered either next day or the day after. Packages sit in their warehouses for days without moving. I think Tēmu has had enough of them now. They seem to have gone back to DPD.

May 30, 2025
Unprompted review
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Rated 1 out of 5 stars

The worst company in Estonia

The worst company in Estonia, my package should've arrive before 20th May, I had gift there, which I need before 3rd June, I ordered items on May 2nd, on 19th May my package arrived in Estonia, today is 27th, I call their customer support second time, and second time I hear "we have delay, you can't do anything about it" fun that even people in Estonia prefer not to work for them. Now I refunded whole order because I dont need it anymore, fun time for Unisend to deal with this issue now. :)

May 27, 2025
Unprompted review
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