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Recent reviews
Cynthiya Shrestha
When I booked my flight, I clearly remember I opted out of full flex but they charged extra $120 for something I didn’t choose. Then when I cancelled the flight, they gave me a voucher with a partial refund which I didn’t choose. Then I used that voucher to book my flight but after 24 hours it wasn’t confirmed. Then I booked my flight again and it was cancelled again. They say the airlines price has increased so the booking isn’t confirmed but the I have been tracking the airlines and the prices are still the same. What’s the point of having a voucher when you can’t use it. They would tell you, the sales department would call you but they never do. They don’t respond to emails and the sales representatives are too rude. IlWhen you can’t book using the voucher it should be refunded back to the original payment. This is a shit scammer company. I want my refund back to my original payment. Scammers!!!!!!!
Lil homie
Terrible thieving company I am literally appalled by this. I recently was behind on a payment because it was with an old card, I wasn’t able to update the card online so I called and had it updated. The money came out of my account and was confirmed over the phone (call reference number 82387235), Belle (the lovely lady I was speaking to) told me my internet would be back within 15 minutes It surely was not The next day I called because it still wasn’t working and they said the payment declined which it did not They asked for a screenshot of the transaction, I sent it Then they still said they hadn’t received the payment (which they had) This company lies to steal a measly 69.99 what a terrible company never ever get internet from them they literally try to steal form you I had to do a chargeback with my bank and I can’t use my smart lights because they shut my internet off
Customer
Was kept on hold for almost 45mins just to say there is no update on my complaint then kept on hold when I asked for a manager there was no manager available but I can get you my supervisor on hold again for another half hour, then she says I apologise for the hold how can I help you and now I have to repeat myself whyyyyyy then again awwwhhh I’m soooo sorrrryyyyyy to here that bla bla blaaa but we will get back to you with an update so I ask again do you have a ticket or reference number for me again JUST A BIG NOOOOOOOO I don’t know who is training such folks who allows them to take call before fully trained 8 days I have been chasing them ultimately I hope they will look into it now that I have posted good review they deserve
Richard Andrews
I approached Adrian Flux in order to discover if they could get a competitive price for my house and contents insurance. This was because several years ago the house had a subsidence/settlement issue and the current insurance had continued to rise disproportionately. When I contacted Adrian Flux, Claudia who dealt with me acted in a very professional manner, and within a day or two came back with a very realistic quote. When I called back to pay for my new house and contents insurance, I spoke to Charlie, who was equally helpful and professional. I will not hesitate to recommend family, friends and former colleagues to Adrian Flux for their insurance needs.
Leandra Colella
Horrific company that steal your money. Sent me the WRONG item and have admitted that but REFUSED to refund my postage on several occasions. Their clothing is absolute tat, thin, mishapen and cheap fabric that washes badly and it's always sized incorrect and inconsistently. I knew this but took a chance on a 100% cotton hoodie anyway, sent me pure polyester but happy to keep my money Take a year to refund items as well, IF they do! Absolute scam of company. Avoid at all costs.
Yanzie Sherpa
Horrible experience! I was misled by their agent, who promised me an emergency visa and flight credit for my non-refundable tickets. I paid almost $700 but received neither. Despite multiple follow-ups and a formal complaint, the company has ignored my messages and taken no responsibility. Extremely disappointing service. I would not recommend this company.
Karl Moody
Lied about order being sent, AI agent blamed courier, when they didnt ship as agreed. They only have AI agents across all methods of contact, none of these work, so just get forwarded into a 24 hour queue for real agent (for which they didnt meet the timescales there either....) disappointing all round
Villa Dave
