Find a company you can trust
Discover, read, and write reviews
What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Mike Foley
I ordered four new tires with installation online and scheduled a 9:00 AM appointment at Pep Boys. I arrived at 8:55 AM only to find the doors still locked. At 9:00 they finally opened, and the employee at the front desk informed customers that the technicians were late, so no work could begin yet. The first technician didn’t arrive until around 9:15, and nobody working there seemed remotely concerned that he was late for work while customers were already waiting. I left my car and returned later that day when the work was supposedly completed. In the parking lot, I immediately noticed one valve stem was missing a cap. When I went back inside, they handed me a random mismatched cap that barely fit the threads. Shortly after driving away, my tire pressure monitoring system began updating, and one sensor showed “unavailable.” I also noticed one tire was losing air. Because I was rushing to an event at my daughter’s school, I could not return immediately. The next day I brought the car back. To his credit, the employee at the front desk seemed overwhelmed and understaffed, but he genuinely tried to help. While assisting me outside with a diagnostic tool, another employee—presumably his manager—came outside and reprimanded him in front of me for leaving a customer waiting inside. They argued in front of me and even tried to pull me into the disagreement by asking for my opinion on how the situation should have been handled. Completely unprofessional. They eventually discovered they had forgotten to install a tire pressure sensor in one wheel, and the leaking tire had air escaping around the valve stem. While fixing it, another employee informed me that the leak I found (a separate tire from the one with the sensor issue) was caused by a barcode sticker had been left on the tire during installation, preventing a proper seal, so they had to remount the tire. He seemed amused by this mistake. After already making a second trip and spending hours there, I did not find it funny. When they finally finished what they could, they informed me that “Blake” had apparently taken the sensor programming tool home, so I would need to return again in two days when he was working. On my third visit, things somehow got worse. They informed me they had run out of the adhesive wheel weights needed to rebalance the tires and it would take hours for more to arrive. Sensing my frustration, one employee went into the garage and found some loose weights lying around to use instead. After waiting yet again, I was finally handed my keys and told that Blake still could not program the tire sensor and would call me back once he figured out a solution, but he did not know what the exact issue was because he was "out of the loop". It has now been well over a week, and nobody has called. This entire experience was so absurd that I honestly worry people reading this review won’t believe it actually happened, but I assure you every word is true. Beyond the repeated mistakes, what stood out most was the complete lack of pride, professionalism, accountability, or quality control. Nothing was checked before returning the vehicle to me, and every visit uncovered another careless error. The condition of the store itself reflects the same lack of standards and pride. The front area was cluttered with trash, dirty rags, random boxes, and layers of dust and dirt that looked like they hadn’t been cleaned in months. It genuinely appears that nobody from corporate Pep Boys has inspected or managed this location in years. This was easily one of the worst customer service experiences I have ever had.
Sebastian Markart
Very disappointing and unfair experience with Booking.com / Gotogate flights. I booked a flight through Booking.com including a paid “Cancel for any reason / full cancellation” option, because this booking was meant to be a flexible backup flight. Now the airline has cancelled/changed the flight, but I am not offered a free rebooking option. The cheapest rebooking option costs an additional EUR 260+ for two passengers. Even worse: Booking.com / Gotogate cannot clearly confirm in writing whether my paid cancellation option would remain valid after accepting the rebooking. This is unacceptable, because I paid extra specifically for flexibility and now I am being asked to pay more without knowing whether the original cancellation protection still applies. More than 24 hours ago, I was told that I would be contacted by email. I have not received any email, and the chat was closed without my consent. I specifically requested written communication, because I need a documented answer before making any decision. I need a clear written answer: 1. Does my paid “Cancel for any reason / full cancellation” option remain valid after rebooking? 2. What is the exact cancellation deadline after rebooking? 3. What exact amount would be refunded if I cancel after rebooking? 4. Is the additional EUR 260+ rebooking fee refundable? 5. Why is no free rebooking offered although the airline cancelled/changed the flight? Until this is clarified, I cannot recommend booking flights through this service, especially if you rely on paid flexibility options. I will update this review if the issue is resolved fairly.
Mrs amanda Goulty
Bought a rotavator from what I thought was B&Q but it was marketplace item arrived battered and broken in a box that was falling apart I have pictures I purchased this on the 10th April it's now 15th of may and I'm still waiting for my refund I contacted the seller they said they had arranged 4 times for my order to be picked up by fed ex who never came and twice said no pick up had been arranged then said no one was in yet no trace on my cameras or by us staying in all day must be stealth as my dog never heard them too anyway then said he's coming at 6 to pick it up never arrived this went on for 4 times until I decided enough is enough I took it into my local bnq who took care of parcel said 14 days for refund that never happened so now every week since I've had to phone customer services to let them know no refunds happened each customer advisor promises a refunds being processed and in 2 to 3 days I'll get it then I was told refund had been refused at sellers end twice then today I was told case is closed I said no it's not yet today I got a phone call saying my refund will be processed in the next 3 working days I have now contacted my bank and they are helping me get my money back I will never ever shop here again they do not care about customers once they have your money and they just pass you from one day to the next with no intention of solving issues avoid avoid avoid
Julka Strachowska
It says on the site that delivery in 2-4 days. The dress went 20 days. I wanted to return as soon as I got it because the dress is poorly made. For 15 days, he has been writing a daily email about the return form. They said that if he wrote why he wanted to return it they would send a form. I wrote the reason and all the time I get answers from artificial intelligence that they are very sorry for, but they can give me a 15% discount. Again, I ask for a return form, it suits me that the cost of returning to the country of their headquarters will be expensive, so it is better that I do not return it. In response, please request a return form and again receives a message that they offer me 30% of the promotion for the next order only so that I do not return the goods. A terrible company that imports cheap goods from China and sells like an exclusive from France. I am very observant
Victor Jablokov
Maria was an amazing attorney and helped me navigate a complex legal process to help me obtain my Greek citizenship after not being in the country since I was 4 years old. She was very responsive and helped me immensely after my first attorney, whom I hired from a personal recommendation, decided she didn’t want to deal with the case and never bothered to tell me. Literally I just got ghosted for months before I took matters into my own hands and found Maria. Greece does not have the most efficient legal system, so yourselves a favor and hire someone like Maria who will actually get the job done. I highly recommend her and will always use her for my legal needs in Greece.
Lois H
My experience at summer camp was incredible. It was all made possible by Camp Leaders. I was a pretty last minute sign up but camp leaders guided me through the process so clearly and efficiently, my parents could not believe I managed to get everything sorted on time!!! Whilst I was away they consistently checked in, a camp leaders member of staff even came to my camp to do a check in which I thought was great customer service. You can tell the guys in head office are super passionate about what they do and sending people away for these incredible experiences, I can vouch I felt that every step of the way. Incredibly grateful I had heard about them from a friend❤️
MARIO FALLON
This review is a true experience of how can you get the perfect company. Starts with a phone call. They explain everything to me I sent the art work as requested. I am in Miami and tried several companies around my area, like: Staples,Office Depot and others but "Printdirtcheap" got me the best price service and confidence to do it online. I want to recommend 100% everyone for any work they offer, they deserve it to get this HIGH review for the 5 stars quality work and customer service. It does not matter where you are in USA JUST do it with TRUST ! I am taking the time to tell other customers just like me, excellent product work, shipping handling, etc! 👍
Jagdeesh Chander
It was a pleasure speaking to Oscar today about my home insurance. We spoke for a long time and he was very professional, helpful, patient and understanding in my needs. Also helped me in areas how I could bring my quote down. Comparing their services and quotes to my current insurer. Although their quote was a bit higher, but in terms of their service with them were alot better than my current insurer. Which I found very comforting because I had a few issues with my current one. Especially when it came to claiming, something which I didn't want to experience again.
Viki Neuberger
The exercises were ok, however, some floor ones are not for someone that has a hard time getting up off the floor. And no weight loss occurred. I did not read anywhere upon purchasing that this was an auto-renew subscription! My original purchase was $25.xx. I was VERY surprised when all of a sudden a charge occurred on my card for $66.xx for another 3 months. They cancelled the subscription, but would not give me a refund even though I contacted them the same day. Evidently, another 3 months of something I will not use is enough! Beware!!
Patty Nelson
Purchased Frankenstein,made of resin,didn't care for. called customer relations,talked to girl,she refunded me and I got to keep figurine. woe was impressed,but when i looked at Frank again I seen something small in packaging,was tip of one of his fingers broke off..not good and how? then I examined it again and notice another finger was broken off on other hand,I just received it and maybe looked at it but nothing to being breaking fingers....cheap resin,what can I say,no wonder they gave me my money back and I got to keep Frankie.
Claire Fox
The whitegates in mirfield are a disgrace. You book a viewing for a property get told a time to view the property at which was 16.00 and we call on the day to confirm the time you get told the time is then 17.15 you turn up and nobody is their to show you round the property. Now if Mirfield whitegates don't want to rent out the property then take the god damn property of the listing. The property was 16 bracken hill mirfield. Don't waste your time viewing it as you won't get to view it anyway.
Valli Smith
Absolutely lousy delivery service Obviously Amazon idea of a safe delivery place differs from mine. Anywhere on the property will do, by the back gate - In a hedge - On top of a dustbin or just thrown over a six foot high gate and if they do actually make it to your door they apparently have not had any training in ringing a door bell so you know it has actually arrived. There is no point in complaining to Amazon because nothing changes.
Carolyn Saulino
Ordering process was not smooth and was reported on both orders! No pkace to change/correct delivery address. You adk for payment first and then your order posts! Also, the picture of the item is deceiving and what I received was cheaply made and definitely NOT what I expected especially for the price! I will NOT order from you again and most certainly won’t be recommending you to anyone else! Unhappy customer
Saeshagiriraao Narahari
In india, omnicard giving 2 options. But 2nd option is very bad. They giving 2% upto 1 lac 2.5% above 1 lac return up to 2X on investment on enterprise card. I paid to their goa branch manager, sri Ravulapalli Ashok Rs.25,000 on 23rd april on investment card. From 2nd may they turned into non payment.. they are not giving reply to mail and also at app and reply from manager is abusing.
Kathleen Rose
I really wanted to love the Smooche products, but unfortunately most of them didn't work for my sensitive skin. The good news is that Carla provided excellent customer service and I was promptly refunded for the products I couldn't use. I do love their lip gloss, as it's very moisturizing and seems to have long staying power for that type of product.
aTa B OmAr M. HeSham
Extremely bad app and service, no option even to change or even choose the airway buss timing, customer service keeps lying to me regarding the ticket canceling and changing, and even after being contacted by a supervisor the information I was provided is just complete lies and they will say anything to stop you from leaving bad review on them.
Andrea Williams
