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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Many customers are very satisfied with the quality of the products, finding them to be reliable, well-made, and exactly as described on the website. The company offers an excellent selection of items that cater to various preferences and budgets, and people often express their love for the merchandise they receive. Reviewers frequently highlight the great service and prompt dispatch of orders, with items often arriving quickly and securely packaged. However, some customers also noted issues with the delivery service, experiencing delays, incorrect items being sent, or packages arriving damaged. There were instances where people received the wrong product multiple times or faced long waiting periods for their orders, especially for international shipments or pre-orders. A few other people also felt that communication regarding order status was lacking, leading to frustration and uncertainty about when their items would arrive.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their good quality and... See more

Delivery service

People report ambiguous experiences with delivery service, with some consumers expressing dissatisfaction due... See more

Order

Clients share ambiguous opinions on order, with some reviewers expressing significant frustration over not... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high-quality merchandise and items... See more

Service

Reviewers mention ambiguous feedback about service, with some customers consistently reporting great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The 007Store Customer Service Team was superb. Extremely helpful and concerned about an important item I purchased that required attention. They immediately jumped into action to rectify the situation... See more

Company replied

Rated 5 out of 5 stars

Always reliable, and good quality products! For a Bond fan, this is the ultimate toy store!

Company replied

Rated 5 out of 5 stars

Very satisfied with the James Bond 007 coin set. Arrived well before estimated delivery. Appears to be a great value. Gary Iowa, USA

Company replied

Rated 5 out of 5 stars

Communication was excellent = acknowledgement of order + notification of shipping. Packaging couldn't have been more secure and item despatched very quickly. I would be very happy to buy again from th... See more

Company replied


Company details

  1. Shopping & Fashion

Information provided by various external sources

In celebration of. Inspired by. As seen in. Introducing 007Store.com, the official online emporium featuring products inspired by the James Bond franchise, including legacy pieces and designer collaborations.


Contact info

4.1

Great

TrustScore 4 out of 5

775 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I paied 29€ custom

I paied 29€ custom.
I had no news about delivery
I couldn’t t track the item for 6 days, since May 31

May 27, 2023
007 Store logo

Reply from 007 Store

Hi Cristina,
Thank you so much for your feedback. All the prices from customs are completely out of our control. All the information is available on the website. https://007store.com/pages/shipping-and-delivery
Following the tracking number, your parcel is ready to be delivered today.
https://www.royalmail.com/track-your-item#/tracking-results/LE489147354GB

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Rated 2 out of 5 stars

The print is of poor quality

The print is of poor quality: they are not bright white spheres

May 25, 2023
007 Store logo

Reply from 007 Store

Hi Nienke,
Thank you so much for your feedback. We are very sorry to hear that. Customer Service has processed the full refund of your order.
Many thanks.

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Rated 5 out of 5 stars

Amazing Finds

Really enjoyed getting another couple of pairs of 007 themed socks from The London Sock Exchange. I have almost every pair released to date. Not only are they comfortable, they pair quite well with a variety of shoes and outfits. Also, my new placemat looks great, always enjoyed the British poster art for The Living Daylights. It really brightens up my dinning space at home. Thank You.

May 26, 2023
Rated 5 out of 5 stars

The Bond Experience

The items I have purchased as gifts over the years have always been of excellent quality. There are various gifts at great value to suit all pockets. The Golden Gun key ring was fantastic as were the coins, books and other momentos purchased.

May 24, 2023
Rated 5 out of 5 stars

Recommended

Great selection. Good prices. Fast shipping. The navigation on the website could be a little more user friendly.

May 24, 2023
Rated 5 out of 5 stars

Your service is excellent but there is…

Your service is excellent but there is one big drawback: you deliver the package through the Israeli post - it’s an anachronistic institution where you usually wait 30-40 minutes before you get your package.
Much better and usually done nowadays is to deliver the package directly to the customer’s home address, even if it costs more.

May 23, 2023
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Rated 1 out of 5 stars

The mail cost was expensive

The mail cost was expensive (16 €), and I had to pay 14 € in addition due to taxes at Post office to pick it up. So the final cost was more than doble of inicial price!

April 24, 2023
007 Store logo

Reply from 007 Store

Hi Alejandro,
Thank you so much for your feedback. We are very sorry to hear that but all the prices from customs are completely out of our control. All the information is available on the website.
https://007store.com/pages/shipping-and-delivery
Many thanks.

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Rated 5 out of 5 stars

So professional

So professional. My order got to me so fast, I thought they were in the states. I am really impressed..will definitely stick to this store because of their high quality products and delivery speed..

April 27, 2023

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