The 007Store Customer Service Team was superb. Extremely helpful and concerned about an important item I purchased that required attention. They immediately jumped into action to rectify the situation... See more
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Review summary
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Always reliable, and good quality products! For a Bond fan, this is the ultimate toy store!
Company replied
Very satisfied with the James Bond 007 coin set. Arrived well before estimated delivery. Appears to be a great value. Gary Iowa, USA
Company replied
Communication was excellent = acknowledgement of order + notification of shipping. Packaging couldn't have been more secure and item despatched very quickly. I would be very happy to buy again from th... See more
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Company details
Information provided by various external sources
In celebration of. Inspired by. As seen in. Introducing 007Store.com, the official online emporium featuring products inspired by the James Bond franchise, including legacy pieces and designer collaborations.
Contact info
Humber Road, NW2 6EW, London, United Kingdom
- +44 208 208 1166
- customerservice@007store.com
- 007store.com
4.1
Great
775 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Reply from 007 Store
Hi Ryland, thank you so much for your feedback. If you have an issue with your tracking number, you can contact our customer service department. They will help you to track your parcel. Many thanks.
Please don't get me wrong
Please don't get me wrong. I LOVE the 007 Store! I've always been very happy with any purchases. However, this time, I am not. The CD I requested, the Soundtrack to No Time to Die, skips in several places and gets worse at the end, during the Billie Eilish song, No Time to Die. Very disappointing. This is the first time I've been dissatisfied with any purchase from you.
February 7, 2024
Ease of purchase and shipping
Ease of purchase and shipping. Informed of shipping the entire way and was very fast!!
January 25, 2024
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Quality Product
My selected product was easy to order, with various payment options available.
The item arrived within a few days of it being ordered and that included a weekend.
Very satisfied with the item and the price paid for it.
January 25, 2024
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007 for the win!
Easy payment. Item was as described. Shipping was great. Shipped internationally and communication was amazing got updates for each step of the way.
December 25, 2023
Great stuff & webshop
This webshop is one of my favorites. I have bought from here several times and will continue to do so! The only thing I regret is that the most popular products sell out quickly and you have to wait a relatively long time for them to be available again. Regardless, I recommend it to all Bond fans!
December 27, 2023
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Super all round
Super fast service, delighted with quality and look of product, arrived well-packed. What’s not to love?
December 26, 2023
Very let down
Ordered on the 15th because their banner said if ordered before 18th delivery would be before Xmas.
Money came out of account but got no confirmation email. Chased on 18th and was advised that the order would be dispatched that day and I would recover tracking information. Have had no further communication despite chasing them. Feels very unlikely that this present will arrive in time for Christmas now. Shame they couldn’t honour what was promised
*update - someone finally replied to me and I was advised they don’t even have stock!! They have given me a refund but left me 3 days to get an alternative gift.
Terrible service
December 18, 2023
Unprompted review
No customer care !!!
Lack of clarity about the exact amount to be paid with no mention of the customs duties on purchase and unexpectedley I had to pay an amount of 14€ on delivery!
Delay despite having asked for precision as it was a gift.
Not interested in my complaints!
Where is the customer care service?
It’ s my first and last time!
December 20, 2023
Unprompted review
Reply from 007 Store
Hi Nicoletta, thank you so much for your feedback. All the prices from customs are out of our control. The information is available in the website. Section shipping and delivery. https://007store.com/pages/shipping-and-delivery
In this section is included the delivery rate. Customer service is always available for any question and enquiry. Thanks.
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Christmas Gift
Great very helpful customer service staff as I had a problem at checkout -gift bag was not added, sent them an email and it was sorted swiftly bag was added to my order and the gift and bag arrived within days of each other. Thank you Customer service.
November 24, 2023
007store.com made everything so easy!
007store.com made everything so easy. We got our gift delivered to New Zealand and it arrived in perfect condition with heaps of time to spare for Christmas.
One very happy 007 fan!
Thank you.
November 24, 2023
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