Boiler breakdown down no error code showing. Engineer phoned Baxi they got it wrong . Martin from 0800 very knowledgeable and experienced Engineer found the fault and fixed. So glad as no hot water fo... See more
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We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
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0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, United Kingdom
Replied to 70% of negative reviews
Typically replies within 2 weeks
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I rang 0800 repair about a problem with my boiler and spoke to Chloe Coning. She was very pleasant and booked me an appointment with an engineer.
We were dealt with very professionally but friendly too by Laura Anscombe
I spoke to Jessica today, she helped me with my query and was helpful
Excellent processional Service Laura Anscombe was extremely helpful
I was encouraged to apply for boiler, loft insulation, vents & fans through the government grant scheme. I was contacted by Geraldine, The Appointments Manager, she was very courteous & helpful on our phone conversations. After our first call, Geraldine done her work assembling the workmen team & the very next day she called back again to confirm the scheduled work date which was suitable for both of us.
The workmen came to my house on the date & time Geraldine & I agreed, all the workmen very very meticulous, respectful & very clean whilst in my house. They carried out the work with very little mess & fuss, wore protective overshoes & tidied up at every step of the way.
I can only thank Geraldine & her team very much for the first class job they done in my house & I wouldn’t hesitate to recommend 0800repair to anyone of my family, friends & colleagues for any home repairs or installations
Thank you again Geraldine & 0800repair
Very good communication from Leah Paxton from the 0800 company keeping me up to date with the work booking dates
5 star service from Chloe and Laura in the office to Martin and Dale the engineers, unreal service and repair. Top people and business 👍 100% recommend!
I had a number of conversations (both telephone and email) with Felicity Middlemiss, and I have to say that they were all handled in a professional and courteous manner. All questions were answered precisely and I fully understood their content.
Also, I had a query about an arranged appointment date, and Joanne Thompson was more than helpful in rebooking the appointment, to suit my wishes. A very pleasant conversation.
Joanne Thompson very helpful and informative very polite and arranged for someone to call out
Was called today for a thermostat replacement, already had a appointment for the 5th of June for shower. And chloe coning the lady who called arranged it for the same day which was so helpful thankyou
Joanne Thompson was Very helpful towards me and also very polite and informative.
Joanne Thompson did a great job. Quick, polite and efficient. Thank you.
Chloe booked in for my gas turn on; call back within a few hours and booked in for following day. Fast and efficient thank you
Very helpful and professional , Easy to approach secretary June Thompson and answered all the questions .
Very quick and efficient. Set up a service repair plan, in under 5 minutes.
Call with Chloe Coning was very good.
Staff were polite, courteous and respectful, my issue was resolved with no problem at all ,thank you Jessica Roberts
I have spoken to Georgia quite a few times over the last few days, she is a lovely lady with a great attitude. She couldn’t do more to help. She’s a godsend to your firm.

Reply from 0800 Repair
I am very happy with my dealings with 0800 , all of the staff who have contacted me have been friendly & helpful , many thanks to Megan Thornton
for keeping me up to speed with our solar enquiry. 👍

Reply from 0800 Repair
Im a landlord and a managing agent had a boiler issue. Telephoned 0800 spoke to Admin lovely Chloe who is very helpful and understanding of customers needs. I must say all their staff give very good customer service 5 stars from me.

Reply from 0800 Repair
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