089apartments Reviews 

1
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stopped responding to messages and calls, except to collect rent

I rented a room in a shared flat managed by 089 Apartments / Mietbase Solutions gmbh via HousingAnywhere. On move-in I was not given a key to my own room. I first raised it on 22 May and followed up in writing about weekly; more than two months later I still had no key and ended up buying and fitting a lock myself to secure my belongings.

There is also no lock on the cupboard and no latch on the door. I wonder what would happen if I was a woman in a shared apartment (WG) without any lock/protection.

My protection in this apartment (WG) as a tenant is to hope that the other people living here are not malicious people (what a great hope to have.)

As for Mietbase, they simply stopped responding over any channel of communication. Stopped picking up calls, stopped responding to whatsapp messages, nothing. Just went dark.

The worst part is, my contract is only 6 months. I have to stay somewhere for 1 more year in Munich. I would've easily stayed here cos the forest is just behind the apartment but their treatment of me is so pathetic that I would rather be homeless than rent from Mietbase or 089 Apartments again.

July 15, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look