What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of cou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I Have been using 101domain since 10 years, all i can say is that they are one of the most reliable domain name service providers. They follow up on every service request, and never leave any pend... See more
I'm a web developer. I've managed 50+ domains with 101.ua for over 10 years across ~10 different registrars. Nothing comes close to this level of dysfunction — and I'm now convinced it's no... See more
Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me thro... See more
Company details
Written by the company
Founded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.
Contact info
3220 Executive Ridge Suite 101, 92081, Vista, United States
- 877-983-6624
- feedback@101domain.com
- 101domain.com
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liv is a wonderful supporter
Liv is a wonderful supporter , I'd like to thank her truly for helping me handling some technical issue
Marcelo is the man!
Great support from Marcelo of…
Great support from Marcelo of 101domain! He was very professional, friendly, courteous and helpful and addressed my issue. Thanks 101domain for providing support from real human beings, which a rarity these days and something I look out for when selecting a product or service!
Marcelo A helped me get logged in…
Marcelo A helped me get logged in quickly.
Customer Service Agreement
Marcelo A helped me figure out how to make the user agreement appear.
Helped me figure out my own silly…
Helped me figure out my own silly mistakes.. Thanks Andre D
Great support and very helpful
I had an excellent experience with 101domain! The support team is incredibly responsive and knowledgeable. Johanna S. was particularly outstanding—she was intelligent, efficient, and went above and beyond to help me with my domain needs. Highly recommend their services for anyone looking for reliable and professional domain support!
They are scamming people
They are scamming people litterally i have paid them to purchase a expired domain but they failed due to trade mark issue because domain was link with a media group but now they are not refunding my payment i am reaching them out from several days but they arent solving my issue.
Marcelo A was a great help in the…
Marcelo A was a great help in the ticket that I opened and provided fast and courteous support for my issue.
Marcelo A was very helpful and…
Marcelo A was very helpful and supportative
Tou F
Tou F: Great guy great support team highly recommended company and support team.
Tou was very helpful, and he went above and beyond to help.
Tou went above and beyond to make this experience go smoothly. It was a time sensitive concern, and he addressed it right away.
Corey K was very helpful
Corey K was very helpful when I was having trouble accomplishing something with the control panel
Marcelo A provided fast and…
Marcelo A provided fast and knowledgeable service!
Corey K was brilliant
Corey K was brilliant. While the previous agent had dropped me halfway without notice, Corey stayed with me on the chat till the matter was resolved.
Very happy.
Marcelo is a pro
Marcelo did a very good job to help me. In 15 minutes everything was fixed.
Brian
Brian
Make sure to extend his assistance not only on my complain as a customer bt also advices where to start doig my research for my customers.
So 100% to that.
we need people like him in the insudtry
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








