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1040.com Reviews 39,307

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TrustScore 4.5 out of 5

4.5

Tax Preparation Software
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use, clear instructions, and user-friendly interface, making the tax filing process straightforward and less stressful. Many appreciate the efficiency, noting that they could complete their taxes quickly and without hassle. The service is often praised for its affordability, with many consumers finding it significantly cheaper than alternative options. However, some people were dissatisfied with certain aspects, such as occasional freezing pages or difficulties in navigating specific forms. A few users also mentioned challenges with the pricing structure, particularly regarding unexpected fees or the inability to easily revert to free filing options after initial selections. Some also noted issues with the website's functionality, like the lack of a clear summation of multiple entries or problems with auto-population of data.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use, clear instructions,... See more

Price

Users describe ambiguous interactions with price. Many reviewers appreciate the affordability, noting it's... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its ease of use,... See more

Instructions

Customers generally found the instructions to be clear and easy to follow, praising the step-by-step guidance... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service for being quick,... See more

Based on these reviews

Rated 5 out of 5 stars

Taxes are stressful because I'm always worried I'll read something wrong and make a mistake. Paying an accountant is out of my price range. That is why I love 1040, I know how much I'm paying BEFORE... See more

Rated 5 out of 5 stars

This was super easy and fast. I had started with another service that had dated information on its software and spent hours trying to figure out what they were doing with expired forms and why they w... See more

Rated 5 out of 5 stars

Every question was very clear. I had no issues with trying to interpret what data/amounts were being requested. Made the whole experience less "traumitizing".

Rated 5 out of 5 stars

This was made to be so easy and that helps a great deal as I'm not good at accounting type of forms. Thank y'all so much. BUT, I need a n IRS pin number because my return keeps getting rejected!!!

Company details

  1. #8 of 17 best companies in Tax Preparation Software
  2. #5 of 10 best companies in Tax Preparation

Written by the company

1040.com – File your taxes online for $34.99. Just one amazingly simple price. It doesn’t matter who you are, how much you earn, or how you earn it. Our flat-rate $34.99 price is for everyone.

Contact info

  • East Palmer Street 235, 28734, Franklin, United States

  • 1040.com

4.5

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 5 out of 5 stars

Easy steps

Easy steps, guided along the way to help fill in the blanks and find the information needed.
Quick, simple, easy process

April 15, 2026
Rated 3 out of 5 stars

Bait & Switch. My AGI too low for "Free Return." Cost me $34.99.

I picked 1040.com from a menu of partners on the IRS.gov website. I wanted to File for Free. It wasn't until I'd finished completing all information for the return that the site indicated that my AGI of $6060 was too low for "Free" returns... IT definitely felt misleading and a bait and switch for $34.99 fee.

April 15, 2026
Rated 5 out of 5 stars

Stress free taxes...and affordable?!

Taxes are stressful because I'm always worried I'll read something wrong and make a mistake. Paying an accountant is out of my price range. That is why I love 1040, I know how much I'm paying BEFORE filing and they explain each section and make filing less stressful.
I've been using them for years and recommend to anyone I hear complaining about other online services that advertise free filing only to tell you $75 is needed to complete the filing. (an example from a friend this year 2026)

April 15, 2026
Rated 5 out of 5 stars

This was super easy and fast

This was super easy and fast. I had started with another service that had dated information on its software and spent hours trying to figure out what they were doing with expired forms and why they weren't prompting me with the correct income questions. 1040.com got it done for me before the deadline. Whew!

April 15, 2026

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