10x staff reached out immediately with apology and corrected problem shortly after learning of our situation detailed below: Auto Order was shipped a month later than should have been and we ran out.... See more
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Review summary
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Reviews shaping this summary
Dear 10X Health Team, The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong. At any case my Advisor Mike Brown clarified these via text messag... See more
Company replied
After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was... See more
Company replied
I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more
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Company details
- #4 of 4 best companies in Blood Testing Service
- #38 of 41 best companies in Health Consultant
- #6 of 6 best companies in Specialized Clinic
- #126 of 167 best companies in Vitamin and Supplements Store
- #51 of 67 best companies in Wellness Program
Written by the company
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
Precision Genetic Testing & Functional Medicine
Written by the company
- We're committed to our clients
- Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.
Contact info
United States
- SR@10xhealthsystem.com
- 10xhealthsystem.com
4.0
Great
2K reviews
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Recieved my package with one bottle…
Recieved my package with one bottle leaking all over.
Andrew reached out and made it right.
Im happy, thats all I wanted. Will continue doing business
April 14, 2026
Reply from 10X Health System
Hi Kevin,
Thank you for sharing your experience. We are sorry the package arrived with one bottle leaking, but we are very glad Andrew was able to reach out and make things right for you!
It is wonderful to hear you are happy with the resolution, and we truly appreciate your continued support.
-10X Health Support Team
Fast delivery and easy to navigate site.
May 23, 2026
Reply from 10X Health System
Hi Suzanne,
Thank you for your feedback! We are happy to hear that your order arrived quickly and that the site was easy to navigate.
We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
Feel GREAT at 58!!!
I'm 58 and, thanks to Gary Brecka, I feel GREAT!!! My PCP told me my bloodwork is the best it's been in the 5 years I've been his patient. Thank you sir. God bless you.
May 23, 2026
Reply from 10X Health System
Hi Trisha,
Thank you so much for sharing your experience! We are absolutely thrilled to hear that not only are you feeling great, but that your bloodwork reflects that progress as well!
It is wonderful to know that this journey has had such a meaningful impact on your health and well-being! We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
The system works well
The system works well, but the time frame from blood work to refill is way too long
May 1, 2026
Reply from 10X Health System
Hi Danny,
Thank you for sharing your feedback! We are happy to hear that our services have been working well for you.
We also appreciate your feedback regarding the turnaround time from your initial blood work to scheduling your review, as feedback like this helps us continue to improve the overall customer experience.
Your input is incredibly valuable, and we’re actively working with our scheduling team to expand provider availability and reduce wait times, as this is not the experience we aim to provide.
We truly appreciate your patience and thank you for bringing this matter to our attention.
-10X Health Support Team
Can you please change my address for my…
Can you please change my address for my multivitamin?
May 23, 2026
Reply from 10X Health System
Hi Rodger,
Thank you for reaching out! We are happy to help with requests like this. Our Customer Experience team will be reaching out to further assist.
You can also always give our support team a call at (844) 977-2810. We truly appreciate you taking the time to contact us!
-10X Health Support Team
We love your products
We love your products. The Methylation Test that I purchased for my wife was underwhelming. Maybe that's a great thing, but we could have just purchased Optimize from the beginning.
May 23, 2026
Reply from 10X Health System
Hi Daniel,
Thank you for sharing your feedback. We are so glad to hear you and your wife love the products. We also appreciate your honest comments regarding the Methylation Test experience. Feedback like this is valuable and helps us continue to improve how we guide customers through testing and product recommendations.
Thank you again for taking the time to share your experience with us.
-10X Health Support Team
Reply from 10X Health System
Hi William,
Thank you so much for your feedback! We are thrilled to hear you are enjoying your supplements and that your deliveries have consistently been quick.
We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
Great company
Great company. Easy to do business with. I am glad to hear there's a discount for the holiday wknd. Am hoping i can get my kids tests put in same order as my supplements & only have to watch for 1 package
April 14, 2026
Reply from 10X Health System
Hi Chris,
Thank you for sharing your feedback! We are happy to hear that your experience with 10X has been a positive one!
We appreciate your continued support and hope the holiday discount was helpful. For additional discounts and special offers, be sure to sign up for our email list as well.
Thank you again for taking the time to share your experience with us.
-10X Health Support Team
Reply from 10X Health System
Hi Art,
Thank you for sharing your feedback. We are sorry there was an issue with your order. We have taken care of this for you, and a manager also reached out directly but has not yet heard back. We truly appreciate you bringing this to our attention.
-10X Health Support Team
Reply from 10X Health System
Hi Michael,
Thank you for your feedback! We are so happy to hear that you are enjoying our product(s) and that your supplement order arrived quickly.
We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
Reply from 10X Health System
Hi Shawn,
Thank you for sharing your experience! We are happy to hear that your supplement order arrived quickly and that the interaction was seamless.
We truly appreciate your support and you taking the time to share your feedback with us!
-10X Health Support Team
You shipped my order to my old address
You shipped my order to my old address. When i reached out to get it corrected.i was told they wouldn’t replace the order . I cancelled my account after a year . No attempt to make it right . No refund nothing . Piss poor customer service
May 8, 2026
Reply from 10X Health System
Hi Allen,
I am glad a manager was able to reach out and get this taken care of for you. We truly appreciate the opportunity to make this right and look forward to the updated review.
Thank you again for giving us the chance to resolve this.
-10X Health Support Team
Prompt service and information
Prompt service and information. purchased the genetics test and supplements from the information gained from testing.
May 22, 2026
Reply from 10X Health System
Hi Troy,
Thank you for sharing your experience! We are so happy to hear that the support and information provided were helpful throughout your journey!
It is also wonderful to know that you moved forward with the genetic test and supplements based on the insight from your results.
We truly appreciate your support and you taking the time to share your feedback with us!
-10X Health Support Team
Joesph has been an instrumental…
Joesph has been an instrumental component of my 10x Health System Plan. He is always incredibly helpful with any questions I have (you can tell that he has deep knowledge on a wide ranging amount of health related topics). His response time is fast and I know that he truly cares about my health, wellness and goals. I am so very grateful for his support.
May 22, 2026
Unprompted review
Reply from 10X Health System
Hi,
Thank you so much for sharing your experience! We are thrilled to hear Joseph has been such an instrumental part of your 10X Health journey.
It is wonderful to know his knowledge, responsiveness, and genuine care for your health and wellness goals have made such a meaningful impact.
We truly appreciate your kind words and support, and we will be sure to share your feedback with Joseph as well!
-10X Health Support Team
Helpful Customer Service
I was able to get help when I needed to cancel my monthly subscription. I was happy with the product, but I recently found out I needed a prenatal, and 10x Health System only had regular vitamins and no prenatals.
May 22, 2026
Reply from 10X Health System
Hi Alise,
Thank you for sharing your experience! We are glad to hear you were able to get the help you needed with your monthly subscription.
We also appreciate your kind words about the product and are grateful you chose 10X Health as part of your routine. Thank you for taking the time to share your feedback with us!
-10X Health Support Team
Customer service was nice and pleasant
Customer service was nice and pleasant! Love this company! Highly recommended!
May 22, 2026
Reply from 10X Health System
Hi Abigail,
Thank you so much for your kind words! We are thrilled to hear you had such a pleasant experience with customer service and that you feel so positively about the company.
We truly appreciate your recommendation, your support, and you taking the time to share your feedback with us!
-10X Health Support Team
Not enough support for free
Hard to navigate where to find clear results. Also trying to change or cancel or pause orders is confusing to find out how. I tried to push my order back every two months because I just had to much. And instead they gave me double every other month. I wish there was more support without extra cost when someone already paid 600 for the genetic testing. And has been buying your product for years now.
May 22, 2026
Reply from 10X Health System
Hi Crystal,
Thank you for sharing your feedback. We truly appreciate you taking the time to share your experience with us.
A team member is also reaching out directly to assist with this and provide support. Feedback like this is valuable as we continue working to improve the overall customer experience.
-10X Health Support Team
I want to cancel my account and no one…
I want to cancel my account and no one will help me
May 22, 2026
Reply from 10X Health System
Hi David,
Thank you for sharing your feedback. We are sorry to hear this has been your experience.
A team member will be reaching out directly to assist, and we are here to support you through this process.
-10X Health Support Team
Always great TAT and of course…
Always great TAT and of course supplements are a cut above
May 17, 2026
Reply from 10X Health System
Hi Rita,
Thank you for your feedback! We are so glad to hear you have had such a consistently smooth experience and that the quality of the supplements continues to stand out to you.
We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
Update - Great Customer Service, Issue addressed. - I Had cancelled my subscription 2+…
UPDATE - The Customer Service was great. After addressing a problem, the staff did a full court press to make things right. They have addressed future orders and helped me to realize why I appreciate 10x. Due to other family members not keeping up is the reason I have too many and had to stop my subscription.
I Had cancelled my subscription 2+ months ago and still received something even though my account shows no orders or active subscriptions.
May 20, 2026
Reply from 10X Health System
Hi John,
Thank you for sharing your feedback. One of our representatives has reached out to you directly to assist with this.
We truly appreciate you bringing this to our attention and look forward to helping get everything resolved for you.
-10X Health Support Team
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