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118businessdirectory Reviews 

796
•
TrustScore 4.5 out of 5

4.3

Business Administration Service
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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly staff who consistently provide professional, efficient, and reliable support throughout the entire process. Consumers also note that the platform is extremely easy to use and navigate, offering a thoroughly smooth and satisfying overall experience. Some reviewers were not happy with unexpected charges following the initial card verification process. Consumers mentioned that paying a small upfront verification fee later led to recurring subscription payments without clear, upfront agreement. People recommended exercising caution during this initial step to avoid unwanted billing issues.

What people talk about most

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected charges. Customers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Service

Clients share positive opinions on service, consistently highlighting the helpful, professional, and... See more

Staff

Customers had positive experiences with staff, consistently highlighting their friendly and helpful nature.... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the brilliant support and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 5 out of 5 stars

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the or... See more

Rated 5 out of 5 stars

Excellent Cantonese cuisine,this Chinese take away is the best in harrow,always open until late and food is very tasty,caters for everyone. Ho’s cottage is my number 1 go to in harrow

Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

796 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(796)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

Stealers of £1

Stealers of £1 , tried to get me into a paid subscription . They said we just want to charge your card and it will be refunded for £1 but when i read in small they were actually making me sign a annual apple oay co tract

July 14, 2026
Unprompted review
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Reply from 118businessdirectory

Dear Syed

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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Rated 1 out of 5 stars

DONT PUT YOUR CARD DETAILS IN!!

DONT PUT YOUR CARD DETAILS IN!!
said it was only going to cost £1 and keeps trying to bill me every month different amounts. Had to get a new card!

July 3, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Martin

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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Rated 1 out of 5 stars

Charged my personal card twice in one…

Charged my personal card twice in one month after I cancelled free trial and no consent. Sent email no reply. I need my money refunded ASAP

June 23, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Gillian

Thank you for sharing your concerns.

We did reply and explained the reason for the charge as well as issued a refund. .

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was excellent. Delivery was smooth, and the driver was polite and friendly. It’s clear that care and attention go into every order. I’ve tried many takeaways in the area, and this is definitely one of the best. Highly recommended, and I’ll definitely be ordering again soon. Thank you for a great meal!

June 11, 2026
Unprompted review

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