123-3D.co.uk Reviews 

110
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Meh . . ok, not terrible, at least the stuff I ordered arrived - and on time, but the two rolls of "fluorescent pink" I ordered are absolutely nothing like the images on the website, not even close,... See more

Company replied

Rated 5 out of 5 stars

Daniel was determined not to drop the problem until he had helped me to solve it. His replies were prompt and helpful, and he even went back to the manufacturer to find me a solution. I can't praise... See more

Company replied

Rated 2 out of 5 stars

126487) Review: Bought a SUNLU FilaDryer S4 on 17 Apr 2025 (Order 126487). It’s defective (powers off within ~60 seconds; flickering display). I emailed 123-3D on 31 Aug 2025 with a warranty... See more

Company replied

Rated 5 out of 5 stars

Website is easy to navigate i placed my order it arrived the very next day totally hassle free will definitely be using again

Company replied

Company details

  1. Electronics Store

Written by the company

123-3D.co.uk offers a huge range of affordable 3D printing supplies to the UK consumer at the best possible prices. We hold a large stock of 3D printers, filaments, and 3D printing accessories available for Next Day Delivery and 3D experts on hand to help you with any 3D printing support you need.


Contact info

4.0

Great

TrustScore 4 out of 5

110 reviews

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No recent history of asking for reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(110)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company for 3d printing,In…

Excellent company for 3d printing,In may I bought a ender 3 s1 pro from them,but unfortutely it was faulty,they arranged to get it picked up and found it had another fault I didn't realize it had,so returned another brand new one to me.Ace company that cares about its customers and sells at a good price.
Thankyou steve and steven for all your good work

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Faultless service, great prices, super delivery.

Every now and again, not often enough we come across a supplier which is simply outstanding. 123-3D is one of the best. Email for advice, and relies are almost instant. Steve and Stephen, not sure if same person, but first class for sevice. I should have known as I have been dealing with the parent company Cartridge People for years of excellent prices and service. Well done and thanks again.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Ten out of ten in all regards

Ten out of ten in all regards. I bought some premium PLAs (some of the metal fill PLAs from colorfabb). Not only were they significantly cheaper than any other retailer but they shipped exceptionally quickly. Stephen from Technical Support is a superstar!

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Ender S1 Pro from 123-3d

purchased a Ender S1 Pro at 3pm and received it the next day at 11am, absolutely brilliant service. all well packaged, inc some free pens etc and will defo order from them again, all this and the cheapest price on the internet what more could you ask for.

May 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Bought a Creality Ender 5 Pro off the…

Bought a Creality Ender 5 Pro off the website. It arrived, printed once then stopped working. I did some research and tried a few things and figured it was the main board faulty. Phoned up and spoke to Steve. Told him all I’d tried and he said it definitely sounded like the main board. No quibbles, new board ordered and sent out. Now printer working perfect. Very helpful and eager to get everything sorted for me.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

When disappointment leads to good service

I ordered six spools of PLA+ filament. I received an email saying unfortunately it was out of stock and offering an alternative in the same colour but missing the important (to me) +. I wrote back saying I would rather have the PLA+ in a different colour. A quick reply informed me that four spools had come into stock offering to send them plus two of the alternative colour I had identified. To be sent next day delivery free of charge. I had chosen 123 because they had the best prices I could find. After my order they kept me up to date with options and sorted out my requests efficiently. Yes it was disappointing that my original choice was out of stock but I wasn’t left wondering as happens. Finally a big thank you to Stephen whose emails kept me up to date efficiently and politely. My filament turned up the next day as promised.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service, above and beyond.

When I received a cover with a crack (no fault of 123-3D) They were quick to send me a replacement and would not send a courier for the damaged item until I received the replacement in good order. Now that's great service. Thanks Steve and the team at 123-3D

March 24, 2023
Unprompted review
123-3D.co.uk logo

Reply from 123-3D.co.uk

Thanks for taking the time to leave this review.
We look forward to seeing you again,
many thanks
Steve

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Rated 5 out of 5 stars

The best company !

When my 3d printer cooling fan packed up a quick message to123-3d resulted in a replacement delivered to me the following day under warranty !
Thank you so much it's so nice to deal with a company that actually care after they have your money !!

March 21, 2023
Unprompted review
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Reply from 123-3D.co.uk

Thank you for your review, we are always happy to help. We hope to see you again soon,
Kind regards,
Steve
3D Technical adviser

Rated 5 out of 5 stars

Great service.

Purchased
Ender 5 Pro
Set of 5 different coloured PLA.
Very fast next day delivery!
All vert well packaged.
Thanks for the free pens.
Great service.

February 28, 2023
Unprompted review
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Reply from 123-3D.co.uk

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Fast delivery, reasonably priced, Great service

Ordered 3D pen yesterday standard delivery. Arrived promptly this morning. Feeling all warm and fuzzy because they threw in some free pens too! Thank you so much, Cartridge people! 3D pen looks lovely and professional, though it was very reasonably priced (less expensive than the cheap and nasty ones on amazon). I very much look forward to using it. Thank you

February 7, 2023
Unprompted review
123-3D.co.uk logo

Reply from 123-3D.co.uk

You are very welcome, happy printing!!!

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Rated 5 out of 5 stars

3d printer great price and after support

After searching for 3d printers with competitive pricing and fast delivery I ordered a,Creality ender 3 v2 printer from 1233d. It arrived the next day despite only paying for 3-5 day delivery.
We set it up for my son as a Christmas present but were having problems getting a decent print (mainly due to our bed levelling issues as totally new to 3d printing). I emailed Steve for advice and he responded quickly with advice and also phoned me to talk me through the bed levelling process.
We were still having issues so Steve was happy for us to come on site and guide us and see where we going wrong. Steve kindly and patiently went through the bed levelling process (we had the nozzle too far from the bed) and tightened up a couple of screws which we hadn't quite setup correctly. He then ran a test print on site and printer is now working greaf. Can't thank Steve enough, great price, fast delivery and fantastic after support. Really helpful company and went above and beyond to help us get up and running with a lesson in setup (we've also ordered extra filament from 1233d and again fast delivery and grest pricing). Would definitely recommend.

February 2, 2023
Unprompted review
123-3D.co.uk logo

Reply from 123-3D.co.uk

Thanks for taking the time to leave us a review Lynne, it has been a pleasure helping you. I hope your children are now happy printing.
Kind regards,
Steve
3D Technical advisor

Rated 5 out of 5 stars

Outstanding...recently bought flsun SR

Outstanding...recently bought flsun sr...ordered on Sunday arrived early noon on Tuesday....the price they sell for is the best around I saved about £60 buying from 123-3d.co.uk...everything arrived on time as expected...box had no damage and contents perfect working order....Will definitely be using again

January 17, 2023
Unprompted review
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Reply from 123-3D.co.uk

Thank you for taking the time to leave a review. We look forward to seeing you again, best regards Steve

Rated 5 out of 5 stars

Very fast service

It took less than 24 hours from placing the order to it arriving on my door step

November 7, 2022
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Reply from 123-3D.co.uk

Thank you for your reveiw. If we can be of any further assstiance please feel free to contact us.
Many thanks,
Steve

Rated 5 out of 5 stars

Good Service

steve was very informative when I asked for advice re 3d printer tools. They were despatched promptly . I cannot comment on quality as they are a Christmas present for my grandson

November 15, 2022
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Reply from 123-3D.co.uk

Thank you for your review, if we can be of any further assistance then please feel free to contact us.
Many thanks
Steve

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Rated 5 out of 5 stars

3D printer problem resolved

I ordered a 3d printer - which arrived next day. I had some issues with the printer giving an error message and couldn't resolve it. I emailed 123-3D and Steve responded the next day. He helped with various suggestions - and even send a replacement head at no cost to me - but being a newbie to 3d I was out of my depth with replacing it. Immediately he suggested replacing the entire printer. However, as I found the one supplied a bit difficult he suggested an upgrade model. The company arranged collection of the printer and immediately credited me on collection. I ordered the replacement which arrived next day. This one is better for me and worth the little bit extra in cost. I strongly suggest giving them a call for advice if you are new to 3d printing as Steve's advice and support was excellent. Will definitely recommend them and buy my filament from them ongoing.

November 25, 2022
Unprompted review
123-3D.co.uk logo

Reply from 123-3D.co.uk

Thank you for your review, and we are happy that we were able to help you on your 3D printing journey.
If we can be of any further help then please feel free to get in touch.
Many thanks,
Steve

Rated 5 out of 5 stars

Great UK based seller

Great UK based seller, good price and speedy delivery!

November 26, 2022
123-3D.co.uk logo

Reply from 123-3D.co.uk

Thank you for your review Matt, if we can be of any further assistance please feel free to contact us.
Many thanks,
Steve

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