Great customer service.Products from Europe especially bearings are of highest quality in the world.Also prices are better than off the shelf suppliers. Shipping took 2-3 days and off the shelves ta... See more
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Excellent customer service! The helpful staff at 123bearing will go above and beyond to make sure you get exactly what you need. Fedex lost my package after it reached my country and 123bearing sent o... See more
Instead of buying bearing kits for specific motorcycle hubs, using 123bearing.com allows me to order 10 bearing changes for the price of 1 kit for the motorcycle specific stuff. Same bearings as the k... See more
I had a customs issue with my order, and despite 123Bearing’s efforts, it was returned. But when I called, their customer service was incredible—super friendly and helpful. They rushed out a new set,... See more
Company details
Written by the company
E-commerce specialized in bearings, ball joints, bearings, seals and all associated products, our strength is our stock. Shipping within 24 hours.
Contact info
60 rue du haut de Sainghin, 59273, Fretin, France
- (646) 712 9672
- contact@123bearing.com
- 123bearing.com
4.5
Excellent
2K reviews
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You should not "pretend" that you are…
You should not "pretend" that you are in USA by including a US phone number !!! And NOT informing the buyer (from US) the product comes from France and that there will be a "tariff" ..... The tariff and fees was over 80% of the product cost.
Your product and selection is excellent !. Several years ago I was purchasing from 123bearing at a store in California.
April 1, 2026
Right parts right price fast delivery
March 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I ordered bearings at a decent price…
I ordered bearings at a decent price but the shipping cost for a package weighing less than a pound was over $30. What they didn’t tell me before I ordered, and which I consider both unprofessional and unconscionable, is that there would be a 150% tariff I’d have to pay when the bearings got to the United States. Had that been in the quote needless to say I would not have ordered from them. Almost $100 for 8 bearings? When I contacted them they didn’t even acknowledge my complaint. Stay away from this company!
March 20, 2026
Unprompted review
Reply from 123bearing.com
Hello and thank you for your Trustpilot review. We’re sorry that your first order didn’t go as planned.
We do indeed ship from France, even though our website is based in the U.S. (which is used to facilitate communication and order processing). That’s why the shipping costs are so high. Regarding the customs fees incurred by the order, despite a delay in processing your email (due to higher-than-expected growth), We took the necessary steps by providing you with email addresses to file a complaint and also filed a complaint with them to correct these fees, which were exorbitant—and I agree. However, we are working to correct this so that it does not happen again in the future.
Best regards,
The 123bearing Team
Comprehensive selection of hard-to-find items
123bearing has a very comprehensive selection of hard-to-find seals and bearings. Their shipping is always fast and quality of their products is excellent.
March 13, 2026
Ordered bearings slapped with 85% terrif fee .
Ordered bearings - $70 . Had to pay $30 for shipping which get real thats too high.. Then UPS shows up and wants a $90 payment for terrifs ..... bullshit! When NOTHING ON THE ORDER SAID ANYTHING ABOUT A 85% TERRIF FEE.
BAD BAD BUSINESS ...
February 23, 2026
Unprompted review
Reply from 123bearing.com
Dear Greg,
We are sincerely sorry for this situation. Please believe us when we say this is just as frustrating for us as it is for you. While this is one order for you, we are currently fighting this battle for all our US customers and doing our best to resolve it with our carriers.
To address your concerns, we provide a local New York phone number and allow payments in USD specifically to help our customers reach us easily and avoid extra bank transaction fees. We do not hide that we ship from France, but we haven't added a fixed customs warning at checkout yet for a simple reason: lack of reliable data.
Customs regulations and tariffs are changing so frequently right now that there is no stable rate for us to display. Customs authorities are currently overwhelmed by these last-minute changes, and like many international exporters, we are struggling to obtain clear information to pass on to our users.
Furthermore, the $90 charge is largely due to our carrier, UPS, incorrectly reading our invoices and taxing the shipping costs as if they were goods.
Regarding a solution: Since we cannot refund government taxes that we never received, you have the option to refuse the delivery. If the package is returned to us, we will issue a full refund for your order.
We are deeply sorry for the inconvenience and are working hard to rectify these carrier issues for the future.
Best regards,
The 123Bearing Team
Price was reasonable to other vendors…
Price was reasonable to other vendors selling the same item. Shipping cost and timeframe was also reasonable.
December 16, 2025
Website is good & prices are good
Website is good & prices are good. Ordering was easy. My Products came from france. US orders may take longer to arrive. US portion Shipping tracking information did not happen for my order. Maybe I missed something on tracking once the US handoff was made.
Would order again as long as I had the time to wait for the journey. My order took around a week. Impatient buyers beware.
December 16, 2025
Fast shipping it came in on time
Fast shipping it came in on time. I looked into so many different places to find the bearing size I needed and had no luck. Till I found this website 123 bearings came through for me. My truck was broke down for three months now it’s up and running again thanks to 123 bearing.com most definitely going to recommend this website to anyone who needs help finding bearings thanks a lot.
December 24, 2025
Top notch. Best of best.
Top notch. Was reluctant cuz I live in US but no problems whatsoever. Top quality. Best of the best!! Great experience!!
December 15, 2025
There was bad or no communication from the start
There was bad or no communication from the start. I was never made aware that the bearings were not in stock in the US and had to be imported from Europe. Besides having to pay an international transaction fee with the credit card, the package was stuck in customs for 1 month. The carrier stated that there was not enough information provided to identify the commodity. Multiple calls to 123bearings did not provide an adequate solution. At one point, it was suggested that I needed to pay a customs fee to get the package to clear customs. Reaching out to the carrier, it was shared that the vendor had still not provided the needed description, and hence, the items could not yet be released. At that point, I decided to cancel the order.
Will not be ordering from this outfir again and will not recommend it either.
December 8, 2025
Reply from 123bearing.com
Dear Customer,
We sincerely apologize for the frustration caused by the delay in your delivery.
We would like to clarify that we were in constant contact with the freight agent and US Customs to release your package as quickly as possible. Unfortunately, the additional information requested by the authorities was exceptionally specific and difficult to obtain—such as the country of origin for the smelting and pouring of the steel/aluminum.
Despite our efforts to coordinate with our suppliers to provide these technical details, the requirements for this specific shipment led to an unusual and extended blockage. Because we could not confirm these 100% specific manufacturing details to their satisfaction, US Customs held the package much longer than anticipated.
We fully understand why you chose to cancel the order under these circumstances. Please be assured that we are reviewing our internal processes regarding US imports to prevent this type of information gap in the future.
We remain at your disposal for any further questions.
All around positive
Website - easy to navigate
Parts - easy to find
Checkout - no funny business
Shipping - arrived sooner than expected
December 12, 2025
friendly and quick service
December 11, 2025
Got the part I needed that I could not…
Got the part I needed that I could not find anywhere else. Excellent service and quick delivery. As it was coming from France, Shipping costs were high and I had to pay a tariff (a few dollars.) But at least I was able to get my part. Would do it again if I needed.
December 22, 2025
Great customer service
customer service is on time, knowledgeable, friendly and polite.
December 11, 2025
My order was exceptional
My order was exceptional, exactly what I ordered, and it arrived very quickly
December 22, 2025
Items were correct and received in…
Items were correct and received in timely manner
December 22, 2025
The customs cost was not disclosed
The customs cost was not disclosed. I undestand the US has made several changes on tarrifs the past 1 or 2 but everyother business I have purcashed from told me the customes fees OR included them in the price. I just bought an item from Australia. I knew that I had the pay the customs fees and gladly did so becuase I was expecting it.
December 8, 2025
Reply from 123bearing.com
Dear Lawrence,
Thank you for reaching out. I understand your surprise regarding the additional customs fees you had to pay upon delivery.
I would like to clarify that these charges are import duties and taxes levied by the U.S. Customs and Border Protection. These fees are not collected nor received by 123roulement.
Here are a few key points to help explain the situation:
International Shipping: When goods are purchased from a foreign country (France, in this case), they are subject to customs clearance according to your country's regulations.
Carrier Fees: Most express carriers (like DHL, FedEx, or UPS) charge a processing or "brokerage" fee to handle the paperwork and advance the taxes to the government on your behalf to speed up delivery.
Pricing Policy: As stated in our Terms of Sale, our prices for international orders are shown excluding taxes (DDU - Delivered Duty Unpaid).
We value your business and want to ensure your experience with us is as transparent as possible. Unfortunately, these government-mandated fees are beyond our control.
We remain at your disposal should you have any further questions.
Best regards, Jérémy.
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