123cards.com Reviews 1,514

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of cards, noting their innovative, beautiful, and often humorous designs. Many appreciate the ease of use, the ability to customize cards with personal messages, images, music, and effects, and the convenience of scheduling deliveries. The service is frequently described as reliable and efficient, making it a valuable tool for staying connected with friends and family, especially for those with mobility challenges or who need to send last-minute greetings. However, some people were dissatisfied with the subscription model, particularly regarding unexpected charges after trials or issues with specific card features like personalized song lyrics. A few other people also felt that the customer service was not up to par.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the great selection of cards for every occasion... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Service

Consumers find service to be positive, with many praising its efficiency and reliability. Reviewers highlight... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration with unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more

Company replied

Rated 5 out of 5 stars

I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more

Company replied

Rated 5 out of 5 stars

123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more

Company replied


Company details

Written by the company

A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This cards are really lovely

Easy to do it, saving paper, funny. Really like the idea.

January 10, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Maria,

We are very happy to know that you enjoyed your experience sending our ecards.

We truly appreciate your kind words and hope to see you back soon.

Warm regards,
Kris

Rated 5 out of 5 stars

Highly recommend 123Cards

I had a bad experience with 123cards but the mistake was on me. They contacted me immediately and then they made it right. I highly recommend this company for the quality of the cards but the customer service is out of this world.

January 9, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Tina,

Thank you so much for your kind words. It really means a lot to us to know that you enjoyed both our cards and the support you received.

We’re always happy to help, so please feel free to reach out to our customer support team anytime you have questions or need assistance.

Thank you again for using 123cards!

Warm wishes,
Julie

Rated 5 out of 5 stars

I have never had such great…

I have never had such great communications when dealing with a company.
Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a money generating number, were also very friendly.
When dealing with potentially thousands of customers I could not believe their service. Thank you all so much.

January 6, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear William,

Thank you so much for taking the time to leave such a thoughtful review. We’re really happy that we were able to resolve the issue quickly and put your mind at ease.

Your kind words made our day — thank you for choosing us!

We’re always here if you need anything. :)

Warm regards,
Sasha

Rated 5 out of 5 stars

It’s FANTASTIC

It’s FANTASTIC. No more picking cards at shops, Stamps and posting them. Simply LOVE this service. It also cares for the planet….clean and green 💕

January 4, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Mary,

Thank you for your wonderful 5-star review. It’s such a pleasure to hear that you enjoy our service and share our passion for ecards.

We couldn’t agree more — ecards are very much the way forward, and we’re grateful to be part of the moments you choose to mark.

Thank you for choosing 123cards. We look forward to welcoming you back.

Warm regards,
Julie

Rated 3 out of 5 stars

I love the cards but some people…

I love the cards but some people haven't received their cards.

January 2, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Carol,

It’s wonderful to hear that you love our cards.

I’m also glad we had the chance to connect via our Help Center and clear things up together. To re-confirm, all 30 ecards that were sent through our website 123cards.com were delivered exactly as requested.

Thank you again for choosing 123cards. We look forward to being part of your next special greeting to friends or family.

Warm wishes,
Julie

Rated 4 out of 5 stars

Being able to send an ecard last minute…

Being able to send an ecard last minute or scheduled. Once a person has been added to list reminders arrive into in box when birthdate or anniversary is forthcoming.
Personally I prefer the funny ecards.
Having used this service for approx 16 months, I can say without hesitation: Financially it has been very rewarding. Considering the price of stamps and cards even more if sendings cards overseas.
To the future: I hope new ecards are added regularly. To sum up: After advising family and friends about our decision we now send: Birthday's, anniversary, congratulations, condolences, christmas and New Year cards this way.

January 1, 2026
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Frank,

Thank you for taking the time to share such a wonderful and thoughtful review.

It’s great to hear that our ecards have become your go-to choice across so many occasions, and that the service continues to deliver real value for you — both practically and financially.

Creating new cards is one of our favourite things to do, and we’re always working on adding fresh designs to the collection. If there’s ever a theme, style, or type of card you’d like to see more of, we’d love to hear your suggestions. Our customer support team will be happy to pass them straight on to our creative workshop.

Thank you for being part of the 123cards community and for recommending us to others - your support truly means the world to us.

Warm regards,
Julie

Rated 5 out of 5 stars

This so has nice cards and is easy to…

This so has nice cards and is easy to use

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Delphine,

We’re thrilled you’re having such a pleasant experience with our cards and enjoy the ease. Thank you for your feedback!

Warm regards,
Kris

Rated 5 out of 5 stars

Appreciated the quick turnaround in…

Appreciated the quick turnaround in sending my e-card. Great categories to choose from!

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Cheryl,

That is wonderful to hear!

Thank you for using 123cards - we hope to see you back soon.

Best wishes,
Julie

Rated 5 out of 5 stars

Love 123cards

123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special occasions. I like how 123cards always send me a friendly reminder when it’s time to send a card for different occasions and holidays. I like how I can pick a special date for cards to arrive. I can’t say enough have to love 123cards!♥️

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Jan,

Thank you for the wonderful review. It’s so nice to hear how our cards, reminders, and scheduling features come together to create such a positive experience for you. This is exactly why we do what we do!

We love being able to help you mark all the occasions close to your heart — whether that’s something funny, thoughtful, or simply well timed.

Thank you again for your lovely words and for letting us be part of your special moments.

Warm wishes,
Julie

Rated 5 out of 5 stars

Worth the price

I've been using 123cards for several years now, and they have always been fun to send and receive. Considering the cost of cards (even self printed) and stamps, I believe they are more economical, and I love the animation and music options.

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Adele,

It really means a lot to know our cards are something you enjoy sending and sharing, and we’re glad to hear you find 123cards a cost‑effective way to stay in touch with the people you care about. Thank you so much for being with us all these years!

We look forward to seeing you again for your next card!

Warm regards,
Kris

Rated 5 out of 5 stars

Great Selection!

Sent greeting cards for the New Year to friends & family, great selection of fun cards!

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Jeanne,

Thank you so much for choosing us to send your greetings to family and friends. We’re delighted you've liked our card selection and hope that your cards have been enjoyed by the recipients as well.

We hope to see you back on 123cards.com soon.

Warm regards,
Kris

Rated 5 out of 5 stars

Excellent

Excellent. Some more varieties of card would be nice.

December 31, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi,

Thank you so much for the 5 stars! We're thrilled that you enjoy our services.

We love creating new cards and continuously adding to the ever-growing selections. If there's a particular card type you'd like to see next, you are more than welcome to let us know.

You can reach us through the Help Center or simply reply to any email you receive from us.

Best wishes,
Julie

Rated 3 out of 5 stars

I'm confused

I'm confused, when I first tried I could send 3 free. When I found cards I wanted to send some were priced at £3.50 and one was 99p. I didn't know that the card reached my friend as he hasn't said so. Will call him to find out. The cards are lovely and I'll try again soon with birthday cards. Do I only get one free offer or more as the weeks go on?

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Mrs. Willis,

Thank you for your review.

At 123cards, we offer both premium cards and free basic cards. Premium cards are our best cards, shown in large sizes and sent without ads, in addition to an array of other benefits.

The premium Christmas card you sent in December was delivered for free as a gift from us to you. The card was opened the following day, and we hope the recipient enjoyed their card.

If you would like to send more Premium cards, they can be sent for a one-time fee per card or sent through a membership, including our trial membership. If you do not wish to continue the membership, the trial membership can be cancelled free of charge at any time during the free trial period.

We also have Basic ecards. They can be sent at no cost without receiving a gift from us or signing up for a free trial. You can recognize them by the smaller display and the ads that will be shown alongside.

If you need any help finding the right card fits for you, please don't hesitate to contact us. Our customer service can be reached through the Help Center or by replying to any email you've received from us.

Thank you for using our site and services.

Best regards,
Julie

Rated 5 out of 5 stars

Everything works so well easy to follow…

Everything works so well easy to follow the steps and love the card choices.
Very happy with everything

December 30, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Garry,

Thank you for the 5-star review. It's wonderful to hear that you are happy with the entire experience.

We hope to see you back soon.

Warm regards,
Julie

Rated 5 out of 5 stars

123 online caeds are really helpful to send accross the miles

123 online caeds are really helpful to send accross the miles,
with a opening email to confirm the caed has been opened

December 30, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Louise,

Thank you for your wonderful review - we’re grateful you took the time to share it!

We’re so happy to hear that 123cards helps you send your wishes across the miles, and that you find the email notification confirming when your card has been opened especially helpful.

Warm thanks again,
Sasha

Rated 5 out of 5 stars

I just like to send FREE CARDS

I just like to send FREE CARDS. I struggled, but I did find 1 FREE card.

December 28, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Linda,

Thank you for taking the time to leave a review - and I’m sorry it was difficult to find the free cards. That’s not the experience we want for you.

I can see you’ve been with us since 2016 and have sent over 100 free cards - we truly appreciate your loyalty, and we hope your cards have helped spread lots of joy over the years.

A quick tip for next time: you’ll usually find the free cards at the bottom of each category. The cards are smaller and often appear alongside a small ad, which helps distinguish them.

If you’d like, feel free to reach out anytime and we’ll happily guide you directly to them.

Warm wishes,
Sasha

Rated 5 out of 5 stars

123cards.com are the best.

I have bought a few e-cards from 123cards.com already, mainly for my daughter who works abroad. This Christmas morning I received a reminder from 123cards that it was Christmas Day and I realised that I hadn't sent my daughter a card yet ! So I quickly chose one that was really lovely with a Christmassy video and it was sent to my daughter straight away. It was really nice of 123cards to remind me : )

December 25, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Christine,

Thank you so much for your wonderful review! 😊
We’re really happy our Christmas reminder helped you just in time — and that your daughter received her card straight away.

Wishing you both a warm and joyful holiday season, and we hope to see you back again soon!

Best wishes,
Sasha

Rated 5 out of 5 stars

Julie and the team at 123 cards have…

Julie and the team at 123 cards have always been most helpful and their ecards for all occasion are great.
I now send an ecard for everything.

October 2, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Mary,

Thank you for the 5 stars! We are so happy to hear that you can find a card for any occasion on our site.

Wishing you and your loved ones a very Happy New year!

Best wishes,
Sasha and Julie

Rated 5 out of 5 stars

Smooth operative

December 26, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Howard,

Thank you for the 5 stars!
Merry Christmas to you and your family.

Best wishes,
Sasha

Rated 4 out of 5 stars

Easy to use

Easy to use, many e-cards available, great choices, beautiful colors, great videos

December 24, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Dennis,

Thank you for your warm words! We are delighted to hear that you liked our site and our cards.

If you have any ideas on how we can improve our site and our service, just drop us a line by responding to any of our emails.

Happy Holidays!

Kind regards,
Sasha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look