123maintenance Reviews 

6
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Coffee Machine Supplier

Written by the company

Coffee machine supplies ,maintenance servicing service repair Coffee Suppliers traditional and bean to cup machine service & repair PVI pressure vessel inspection & Written Scheme of Examination (WSE) Drink Water slution We are proud of the service we provide and work ethically to satisfy client’s needs and offer the same high quality service at 123 Maintenance regardless of size and complexity. Our work mainly covers London and the surrounding areas and we tend to deal to any enquiry with a rapid response and full commitment until the project is complete and the client is satisfied. We hope we can work with you on any project you may have and look forward to working with you and demonstrate how 123 Maintenance can be of help to your business.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

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1-star

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3.6

All reviews

(6)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience with one…

Very disappointing experience with one of this company’s branded vans in Park Royal today.

On a narrow road where drivers normally cooperate to let each other pass, your driver refused to move even slightly, despite there being ample room for both vehicles. Instead, he became aggressive, demanded that I reverse, and one of the occupants made an extremely offensive sexual comment towards me.

After around ten minutes, with traffic building up behind us, the driver eventually moved his van just a few inches and, unsurprisingly, we were able to pass immediately.

Your drivers represent your company whenever they’re behind the wheel of a branded vehicle. If this is the standard of professionalism and customer service they display in public, I certainly wouldn’t trust them to work in my hospitality business or recommend them to anyone else.

July 1, 2026
Unprompted review
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Reply from 123maintenance

Good evening
Sorry for this bad experience
My van was for repair hole the day in Park Royal indeed we will invatgate the matter can you provide me with any photos .etc

Rated 5 out of 5 stars

Outstanding service

Very responsive, great availability, patient, explain what the issue is, fair price, highly recommended

June 8, 2026
Unprompted review
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Reply from 123maintenance

Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it Thanks Again

Rated 5 out of 5 stars

Samer is the most helpful guy in the…

Samer is the most helpful guy in the coffee industry I have ever met. Nothing was too much trouble. He drove an hour to pick up the machine and another hour to drop it off. He stripped my machine back to basics and rebuilt it like new. The cost was so reasonable considering the fact that I basically have a brand new machine. Could not recommend him more highly

October 14, 2023
Unprompted review
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Reply from 123maintenance

Thank you Mark for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!"

Rated 5 out of 5 stars

Incredibly helpful and knowledgeable

Being new to coffee buisness we had very little understanding. 123 Maintenance really helped, they fixed our problem and taught us a great deal. They are so helpful and have great knowledge we will certainly use them as our no1 company going forward.

January 13, 2023
Unprompted review
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Reply from 123maintenance

"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

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Rated 5 out of 5 stars

Nice person slot of experience

I find them on Google. They come to fix the coffee machine same day great work 2 other engineers could not fix we had a water leak for 1 month thanks a lot

December 28, 2022
Unprompted review
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Reply from 123maintenance

“Thank you so much for taking the time to leave us a rating.”

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