1800FlyEurope Reviews 

265
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Jackson the agent was wonderful. However there was a gaping omission! He NEVER TOLD US THAT WE WOULD HAVE TO PAY FOR SEATS. That added $200.00 to our flights! What a RIP OFF! We called and spoke to su... See more

Rated 4 out of 5 stars

Found this site to be very useful when looking for good prices for flights from SF - Munich. Searching for multiple departure/return dates not easy. Would be great to have a table of different date... See more

Rated 3 out of 5 stars

I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reserv... See more

Rated 4 out of 5 stars

You can customise your flight and for any fine-tuning, before purchasing you can call 1800FlyEurope for immediate support. Friendly staff, no pressure, alway there to answer and help. Best of all t... See more

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2.5

Poor

TrustScore 2.5 out of 5

265 reviews

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2.5

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Rated 5 out of 5 stars

good deals on airfares abroad

your site often beats the competition in price and in quality of airline. I am particular about which airlines I fly and I find the ones I like at 1-800. I've had no problems with customer service and generally prefer your site to others.

April 29, 2013
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Rated 4 out of 5 stars

Advance Reservation

I haven't taken the trip yet, so I'll have to reserve my actual opinion until I do. If the flight works out the way it is scheduled things should be ok.

April 28, 2013
Unprompted review
Rated 4 out of 5 stars

Good prices to be found but cumbersome navigation when looking for different dates.

Found this site to be very useful when looking for good prices for flights from SF - Munich.
Searching for multiple departure/return dates not easy. Would be great to have a table of different dates (like the Lufthansa site) which shows lowest price (for those lookig for best deal in terms of prices) for different date combinations or even just a "button" for changing dates on the results page.

April 17, 2013
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Rated 5 out of 5 stars

Perfect timing!

The email with the specials for flights came at a perfect time as I was preparing my trip to Ireland!

April 15, 2013
Unprompted review
Rated 5 out of 5 stars

cheap travel and decent service

odered tickets online after a friend recommend 800fly europe. cheapest price for the same flight the airline quoted us $400 more per person round trip. called the next day and got the seatin i wanted with no problem. would and will recon=mmend this service to all my friends

April 14, 2013
Unprompted review
Rated 1 out of 5 stars

unprofessional, clueless

i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc.

1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.

April 7, 2013
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Rated 2 out of 5 stars

I have my tickets, on which airline???

I have my tickets and I'm grateful. Thank you. I was satisfied using your service up until the point of reading my email.

I am not thrilled about the fact that I thought those reservations were with Virgin Airlines, and in fact, they are with American Airlines. You might want to look at how you have labeled what airline is being used. When I made my reservation, it clearly said Virgin.

March 29, 2013
Unprompted review
1800FlyEurope logo

Reply from 1800FlyEurope

Dear Ms. Hartstein,
Thank you very much for bringing this to our attention. We have brought this matter to the attention of our web team and they currently investigating the situation.

Per our earlier conversation please let me know if you have any questions regarding the American Airlines/British Air flights you are currently scheduled on.

I hope you have a wonderful trip!

Warm Regards,

Kelli McDonald
Reservations Manager
1800 Fly Europe

Rated 5 out of 5 stars

Best fare of all the sites I looked at.

I had checked many websites for fares to London. 1800FlyEurope gave me the best price. It saved me $200 per ticket. When I called to get my seats assigned, the call was answered right away and the agent was very helpful. I will recommend them to anyone.

March 27, 2013
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Rated 4 out of 5 stars

Great price, good website,

Website was easy to use and I bought the insurance. After the fact I wondered about the insurance and could not find a link to get me to the details of the coverage.

March 27, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

I only ever book flight tickets through this company! The price is always right.
I am not a seasoned flyer but when I need tickets for a get away to europe they are always good prices. They are always a money saver.

March 25, 2013
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Rated 5 out of 5 stars

Best prices on offered deals, great customer service, fast transactions.

I had read to be careful when buying from airline ticket consolidators, but saw others had recommended 1800FlyEurope on TripAdvisor and Fodors, so felt reasonably comfortable working with them. I had to make a call to speak to an agent live to get a couple of questions answered, and the representative was very helpful and friendly. It took a little research to align my trip with the right pricing, but ended up securing a really good deal on a flight to London. I immediately checked the airline to verify my reservation and it was there. The communication via email was very fast.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent to work with

When I booked four flights the same day I exceeded the daily limit on my card so I received a phone call explaining the situation. Rather than cancel any of my flights (for family members) they placed one in a "hold status" until the following day so the booking would not be lost.
Before the actual date of our travels I received a phone call from 1800FlyEurope to inform me there was a change in plans from the airline & I would need to choose a new return flight. Since the change was on the part of the airline there was no charge to me (as expected) & the person on the phone was a pleasure to work with.
In summation:
Good prices
Great customer service

March 16, 2013
Unprompted review
Rated 5 out of 5 stars

Loved this travel site!

I searched and watched several different travel sites for airline tickets for a trip to Italy for weeks. 1800flyeurope was the easiest site to navigate and had the best selection of airlines and flight times. Definitely made my decision so much easier to pick the perfect travel times and prices.

March 16, 2013
Unprompted review

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