18Store Golf Rentals Reviews 

338
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of communication and the helpfulness of the staff. Many people appreciate the prompt and flexible delivery and collection services, often noting that clubs arrived on time and at convenient locations like hotels. The quality of the golf clubs is frequently mentioned as excellent, with many reviewers receiving new or well-maintained sets. However, some customers also noted occasional issues with club quality, mentioning that some sets were not in the best condition or had been heavily used.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, helpfulness, and excellent... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and flexibility of... See more

Product

Reviewers highlight positive aspects of product, with many praising the excellent quality and condition of... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and politeness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via WhatsApp when we arrived which meant we got our clubs earlier than expected which allowed us a quick trip to the range to try them out. Clubs and bag were all good quality and... See more

Rated 5 out of 5 stars

Fantastic service again from 18Store Golf Rentals. They do exactly what they are supposed to do, deliver the clubs at the exact time you request, the clubs are decent, then collect them at the exact... See more

Rated 5 out of 5 stars

Great and easy experience, and the drop off and pickup work well with the driver alerting and/or adjusting times by text messaging, if needed. Choice of golf club sets very good, and the Srixon set I... See more

Rated 5 out of 5 stars

what an amazing service! they drop off to hotels and pick up -- very impressed and will be renting again from them, many thanks for making my golf trip happen with same clubs but not needing to fly wi... See more


Company details

  1. Golf shop

Information provided by various external sources

Playing Golf in the Algarve? Club Rental abroad just made easy for you. If you are golfing in the Algarve, we can save you the hassle of bringing your clubs. Don´t wait for them at excess luggage. No need to pay the ever-increasing carriage costs imposed by international Airlines. Forget the hassle of travelling with golf bags The worry of having them Broken during the flight. Hire your golf sets online. 18Store offer a free delivery and collection service. We will deliver a Hire golf equipment directly to your accommodation and collect it from you. Don’t waste your holiday time waiting in the airport, Book Now and save Time and Money. Enjoy the best club hire at the more competitive prices available in the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

338 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(338)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience, clubs were expertly taken care of and delivered. The driver was super professional and always on time both for pick-up and delivery. Could not have asked for a better service. Why buy clubs when you can rent them out from 18Store?

March 3, 2023
Rated 5 out of 5 stars

Thanks for seamless customer service

Reuben was quick to respond to queries, sourced a near new trolley, dropped off at hotel promptly. Whole transaction was seamless. First class service. Thanks once again, Reuben.

February 12, 2023
Rated 5 out of 5 stars

Everything good

Everything good
Clubs dropped to hotel reception. I wasn't there. Clubs picked up,again I wasn't rhere. Complete hassle free arrangement. The golf bab and clube were virtually new. Will definitely use this company again.

February 5, 2023
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Rated 5 out of 5 stars

First

First, we would like our appraisal for the first class service in the delivery of the clubs which are very good, not « old » as with some other providers!
Then, we appreciated the Ruben’s welcome.
We will recommend your company around our friends and if we intend to come next year, we will be trust with you.
Milton obrigado.
Dr Jacques

February 20, 2023
Rated 4 out of 5 stars

Everything was good except for pickup

Everything was good. Only issue I had was I had arranged a 7pm pickup for the clubs and had left them in storage at the hotel. At around 730pm no one had come and I finally asked the hotel and they said someone had picked up at 530pm. Would have been nice to be informed so I didn’t wait around for 30 minutes

February 11, 2023
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Rated 5 out of 5 stars

Great Service. The whole experience from start to…

The whole experience from start to finish was excellent. Haven’t used 18Store before. All booked on line for delivery to our hotel. Flight delayed so very grateful that when we called to rearrange club delivery there was a real person at the end of the line. Clubs were excellent exactly as booked. All in all a great service that I wouldn’t hesitate to recommend

December 12, 2022
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Rated 5 out of 5 stars

Fantastic

They were very quick to reply to any messages and were on time for delivery and collecting the clubs. Have used them a couple of times and will continue to do so.

November 6, 2022

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