18Store Golf Rentals Reviews 330

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the convenience of delivery and collection of golf clubs, often directly to hotels or golf courses. Many appreciate the high quality and condition of the clubs provided, with several mentioning the availability of new or well-maintained sets. The staff is frequently commended for their helpfulness, responsiveness, and friendly demeanor. However, some customers experienced minor issues, such as a delayed delivery, or clubs that were not in the best condition. A few people also noted that a requested adjustment tool for clubs was not provided, affecting their play.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and flexible delivery... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent and great... See more

Product

Consumers generally express satisfaction with the product quality and rental experience. Many reviewers... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via WhatsApp when we arrived which meant we got our clubs earlier than expected which allowed us a quick trip to the range to try them out. Clubs and bag were all good quality and... See more

Rated 5 out of 5 stars

Fantastic service again from 18Store Golf Rentals. They do exactly what they are supposed to do, deliver the clubs at the exact time you request, the clubs are decent, then collect them at the exact... See more

Rated 5 out of 5 stars

If you are looking to hire sets of Golf Clubs in Algarve I can't recommend these guys highly enough. The website is easy to navigate and place orders on, the selection of clubs and various pricing is... See more

Rated 5 out of 5 stars

Great and easy experience, and the drop off and pickup work well with the driver alerting and/or adjusting times by text messaging, if needed. Choice of golf club sets very good, and the Srixon set I... See more


Company details

  1. Golf shop

Information provided by various external sources

Playing Golf in the Algarve? Club Rental abroad just made easy for you. If you are golfing in the Algarve, we can save you the hassle of bringing your clubs. Don´t wait for them at excess luggage. No need to pay the ever-increasing carriage costs imposed by international Airlines. Forget the hassle of travelling with golf bags The worry of having them Broken during the flight. Hire your golf sets online. 18Store offer a free delivery and collection service. We will deliver a Hire golf equipment directly to your accommodation and collect it from you. Don’t waste your holiday time waiting in the airport, Book Now and save Time and Money. Enjoy the best club hire at the more competitive prices available in the market.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Very convenient service with clubs dropped off and picked up from hotel. Clubs in decent condition.

October 6, 2025
Advertisement
Rated 5 out of 5 stars

Great company

Been using these for about 3 years now , a Great company, always the latest clubs, deliver and pick up on time and from wherever you are,
And Ruban is always quick to reply to emails/messages

October 2, 2025
Advertisement
Advertisement
Rated 1 out of 5 stars

Do not use this golf club rental

Do not use this golf club rental, I had money taken out of my account without my approval. €150 was taken out of my account for a new driver shaft even thought the club was heavily used. I only used the club for 5 holes on our trip and the head came off, I was told I would receive a full description of the damage and invoice for me to pay but was automatically charged. Do not use this company!

September 23, 2025
Unprompted review
18Store Golf Rentals logo

Reply from 18Store Golf Rentals

Dear Ciaran,
Thanks for your review – we're sorry you're not happy with how things went.
We checked the TaylorMade Qi10 driver you rented, and it came back with a snapped shaft, lots of scratches on the top. You said your friend is a good golfer (6 handicap), but these marks look like they came from bad swings, like hitting the ground – not what we'd expect from a skilled player.
We fixed it by charging 150€ for a new shaft, which is way less than the usual price of a stock Fujikura Ventus TR Blue shaft with adapter.
We're doing this at a discount to help out, including the work to install it.

Kind Regards,
Ruben Martins
D. Manager
18Store.pt

Advertisement
Rated 5 out of 5 stars

Great service - worth it!

what an amazing service! they drop off to hotels and pick up -- very impressed and will be renting again from them, many thanks for making my golf trip happen with same clubs but not needing to fly with them!

September 2, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look