18Store Golf Rentals logo
Visit website

18Store Golf Rentals Reviews 330

•
TrustScore 4.5 out of 5

4.7

Golf shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic service, highlighting its efficiency and reliability, with many expressing their intent to use it again. The delivery and collection service is frequently commended for being prompt, flexible, and convenient, often arriving exactly as requested at various locations. Reviewers also appreciate the excellent quality and condition of the clubs provided, noting they are often new or well-maintained, and the staff is described as helpful and friendly. However, some customers also noted occasional issues, such as delayed delivery due to traffic or clubs not being in the best condition, with one instance mentioning a driver who was late and did not apologize. A few other people also felt that a requested adjustment tool for clubs was not provided, affecting their experience.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the ease of booking and the prompt,... See more

Quality

Customers had positive experiences with quality, consistently reporting that clubs and equipment were in... See more

Product

Clients share positive opinions on product, with many reviewers praising the excellent quality and condition... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and politeness. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via WhatsApp when we arrived which meant we got our clubs earlier than expected which allowed us a quick trip to the range to try them out. Clubs and bag were all good quality and... See more

Rated 5 out of 5 stars

Fantastic service again from 18Store Golf Rentals. They do exactly what they are supposed to do, deliver the clubs at the exact time you request, the clubs are decent, then collect them at the exact... See more

Rated 5 out of 5 stars

If you are looking to hire sets of Golf Clubs in Algarve I can't recommend these guys highly enough. The website is easy to navigate and place orders on, the selection of clubs and various pricing is... See more

Rated 5 out of 5 stars

Great and easy experience, and the drop off and pickup work well with the driver alerting and/or adjusting times by text messaging, if needed. Choice of golf club sets very good, and the Srixon set I... See more

Company details

  1. Golf shop

Information provided by various external sources

Playing Golf in the Algarve? Club Rental abroad just made easy for you. If you are golfing in the Algarve, we can save you the hassle of bringing your clubs. Don´t wait for them at excess luggage. No need to pay the ever-increasing carriage costs imposed by international Airlines. Forget the hassle of travelling with golf bags The worry of having them Broken during the flight. Hire your golf sets online. 18Store offer a free delivery and collection service. We will deliver a Hire golf equipment directly to your accommodation and collect it from you. Don’t waste your holiday time waiting in the airport, Book Now and save Time and Money. Enjoy the best club hire at the more competitive prices available in the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Brilliant clubs (new taylormade Qi…

Brilliant clubs (new taylormade Qi irons, woods and hybrids) and great value compared to others I checked. They dropped the clubs to the hotel earlier than scheduled and waited for me (issue with transfers) and picked them up later than planned as I was still on the course. Neither was an issue. Would highly recommend.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Booked and paid for rental golfclubs which we never received

Booked and paid for golfsets to play in Budens. Booking confirmed by the owner and sets would be delivered at our holiday destination on Friday and we be picked up on Monday morning. After our booking we asked if the clubs could get picked up in the afternoon instead of the morning. After that the booking got cancelled but we have never received a refund. Never book here.

June 7, 2024
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Perfect

Perfect set of clubs as ordered and delivered on schedule. The rep called me on arrival in Faro to make sure there were no delays and he was on time at the hotel. This was so worth it and meant not having to take my own clubs.

September 2, 2023
Rated 5 out of 5 stars

Rental 18Store Golf Review

The clubs, bag and golf trolley were delivered to the hotel right on time. The material was top class. Absolutely as new and exactly as described. A super service and a great experience. I will do exactly the same on my next vacation! The only improvement I would suggest would be a short SMS or WhatsApp message on the day of delivery with a brief confirmation of the time.

September 9, 2023
Advertisement
Rated 5 out of 5 stars

Fantastic service

What a great service. Punctual and friendly. Great equipment. I've already been recommending 18Store to friends and members at my golf club.

September 1, 2023
Rated 5 out of 5 stars

Excellent clubs and service

Would 100% recommend this company to anyone who prefers not to, lug/pay to take, their clubs on holiday.
Our x6 sets of clubs (ladies and gents) arrived, and were collected, at our AirBnb as pre-arranged.
Excellent Callaway clubs in pristine condition.
Much cheaper than hiring from the golf club too!

September 24, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look