While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

absolute dogsh*t! First ,you're forced to wait 60 seconds to be able to even start a download, then you are limited to ancient internet speeds. Want to download something else? Oops, wait another 1... See more

Company replied

Rated 1 out of 5 stars

It technically works, but what a terrible service! I understand that they want people to spend money, but there are better ways to do so, in my opinion. Rather than make an awful service slightly le... See more

Rated 5 out of 5 stars

First of all, best website and most fastest downloads ever seen in my life tbh. I am really surprised why people giving low stars ? Subscribe is cost just 2 Euros for the whole month ? My... See more

Rated 1 out of 5 stars

restricts download speed heavily, forces a ten minute wait in between downloads (which is particularly annoying because most things hosted on it are broken up into multiple files), and if there is a c... See more

Company replied

Company details

  1. Cloud Storage Service

Written by the company

Services de stockage de données en ligne (cloud). Structure indépendante française. Hébergement utilisant exclusivement de l’énergie verte européenne. Nous vous permettons de stocker gratuitement vos contenus pour une durée limitée afin de tester les fonctionnalités du service gratuitement. Les offres Premium et Premium GOLD vous offrent respectivement jusqu'à 4To et 10To de Cold Storage ainsi qu'un espace illimité en hot storage.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

complete bad service

complete bad service
i wanted to download file off this FILE HOSTING SERVICE with FDM and download broke and after trying to download it agian it wants u to wait 60 mins to try agian, this makes me not want to use the platform

October 4, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Feel free to subscribe to use our services without restrictions

Advertisement
Rated 1 out of 5 stars

You need to be careful about how you pay for this service

EN
You need to be careful about how you pay for this service. The service has always worked for me, paying small monthly subscriptions or a little more, the problem is that they go through gray market payment methods which are "by chance" continuously hacked and will have the numbers of the debit/credit card you use, that's all.
So be careful when paying them, as it was the only gray market service I used, I realized that it was thanks to them and their partners that I had to block a card for €40 of spending that wasn't mine.
I can classify this kind of idiot that rob to all people, without knowing if they are rich or poor, simply SCAMMERS WITH NO BALLS!!!

IT
Dovete stare attenti alla maniera in cui pagate questo servizio. il servizio a me ha sempre funzionato, pagando piccoli abbonamenti mensili o poco più, il problema è che passano attraverso dei metodi di pagamento nel mercato grigio che vengono "per casualità" continuamente hackerati e utilizzeranno i numeri della carta di debito/credito che avete usato nel loro sito, tutto qua.
Quindi fate occhio al momento di pagare, essendo l'unico servizio del mercato grigio che ho utilizzato mi sono reso conto che è stato grazie a loro e ai loro partner che ho dovuto bloccare una carta per 40€ di spesa non miei.
Questo genere di idioti che rubano a tutti, senza sapere se sono ricchi o poveri, possono essere qualificati come TRUFFATORI SENZA PALLE!!!

September 15, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Our services have been perfectly legitimate and secure for over 13 years.

We are not responsible for the fraudulent withdrawals of $49.99.

We have no interest in committing this type of fraud, which only aims to harm our reputation (the perpetrators have succeeded).

We have formally notified those responsible for the negligence that led to these frauds to reimburse the amounts fraudulently withdrawn.

Rated 1 out of 5 stars

scam

please dont ve that dumb to buy this,2 days later after buying the premium,100 something dollars vanished on*unknown transaction*

May 6, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Dear,

We do not have any account under the email address neither the reference you provided.

We are not able to withdraw money (undefined) from your accounts

Regards,

Rated 1 out of 5 stars

A joke

Having to wait 2 minutes for nothing just to download a file without paying up is just petty and idiotic. Even worse, each file's download speed is painfully slow—many of them download at less than 50 KB/s on a decent connection. Once you download 3 or so like this, they force you to wait 48 HOURS to download more unless you pay. And since it's a file storage system, they're forcing you to pay to download files that aren't even theirs. Like, what is this site?

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

This needs to be taken down

Trying to download a Nintendo switch rom (I played it before but my switch broke) and it takes one hour to download!!! I am not waiting one hour to bring back memories, I want to play this game now! Stay away from this crap website!

March 25, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

To download Nintendo games go to the Nintendo shop.
Our service prohibits all infringements of intellectual property rights

Advertisement
Rated 1 out of 5 stars

unusable

slow download speeds and wants me to wait 1200 minutes to 120000 minutes between downloads

Edit: dear 1fichier this was just me with my pc downloading files not professional equipment like you said was banned.

March 5, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Dear user,

Professional Equipment is restricted on the Service as set noticed in the Website and Terms of Use.

Rated 1 out of 5 stars

Scam service

Scam service : I request withdraw at 31 Dec 2023, should be paid at 01 Feb 2024, they changed their terms on 01 Feb 2024, and banned my account at 07 Feb 2024, everyone need to avoid this service of thieves.

P.S (Terms) :

"The User agrees to update the information to ensure that
this information remains true, accurate and
complete"

"The User is solely responsible for maintaining
the confidentiality of his identifiers, and is held
responsible for any activity taking place on his
account."

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scam services

after 2yrs working with this website as a publisher, they refused to sent me payout request and hold my ID card copy, it's totally scam service, avoid it if you want to upload your files as a webmaster, you'll receive this message at the end : "You have been rejected from the affiliation program"

I read and follow all ToS by two language, you just want to find a way to take away earning of publishers, at 1st I think it false, but after my search, all uploaders do not advice your services because you are just scammers, be aware with this file hosting dear uploaders.

I was having more than 170 affiliates, and earning from my affiliate sales, but you loose your reputation for payout my earning of 62 euro, shame on you, and sad to see you hold our sales income then ban us and misleading when you say not based on contents, because in your ToS said can't send funds if our files receive DMCA removals. It's a clear scam.

February 7, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Dear,

Our services, including the Affiliation Program, are subject to Terms that you have not complied with.

Our affiliation Program is based on sales and absolutely not based on contents (uploading/downloading)

Best,

Rated 5 out of 5 stars

As a download service, impeccable (jDownloader heaven)

I am super surprised to see the 2/5 score here, and the negative reviews. I suspect it has to do with the reviewers using them as a file backup service or something? I don't know, I don't care, that's not what I use them for. If rapidshare, mega, userscloud, gofile, hexupload, all of them words mean something to you, read on. If not, ignore this review, and maybe read the bad ones, I don't know, I don't understand their use case, maybe they're right. They're wrong for me.

Last week I chose 1fichier.com as my single paid hoster in jDownloader. Been free-riding it up until now, but I need to up the speeds going forward, and €30 for a year is a good pricepoint, I think.

So why did I choose 1fichier? Well, because it was either them or pixeldrain.com. These are the only two hosters I'm consistently querying for files that have really good file retention. I'm trying to download files from nearly a year ago at the moment, and they're mostly still up on 1fichier.

Also, their download speeds are insane. I'm literally bottlenecked by the SATA write speed to my aging spindle temp files hard drive at around 50 MB/s, not the ethernet connection to their servers. I'm saturating my hard drive write performance with 1fichier.

I love being able to now just select 1fichier whenever I download something, not having to micromanage a barrage of individual hosters on their free tiers, and having the second-to-perhaps-only-pixeldrain (which is still good in free tier with no wait times between downloads) file retention on top of surprisingly old uploads as well.

One thing that's super weird, though, is that you have to buy these "vouchers" from other sites to get premium — I couldn't just pop in my credit card. It was a little sketchy, and when buying my one-year-voucher from some "boutique"-something reseller site with a 70-cent fee on top I not only crossed my fingers, but used a Revolut single-use credit card, just in case this was a complete scam. It wasn't, though, and went smoothly. And I've been downloading at blazing speeds every since.

If the language in this review makes sense to you, definitely go sub to 1fichier. If not, I don't know, I don't speak normie.

February 1, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

files deleted after four years as paid customer

after four years of having a paid account with 1fichier, I had problems renovating the storage fee; in 15 days they erased all my files, just one day before I renovated the service; I lost my files and the one year subscription I paid for nothing; they have ZERO empathy and ZERO customer consideration; avoid them at all costs

January 23, 2024
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Dear,

Unfortunately, even after 2 warnings by email, before and after the end of your subscription, you choose to subscribe again only after the removal of your contents.

Then, for 18 days, your account have a "free" status, subject to "free" accounts status rules, as defined in the ToS.


Rated 2 out of 5 stars

Potential to do good things, reality is sadly different.

Potential to do good things, at a certain price, for a certain need. Not helped by dire support who refuse to answer pointed questions on specious grounds [so making your own troubleshooting rather difficult]. As transparent as a piece of concrete.

Hearing random comments about blocking of VPNs, VPS server entities and more hardly helps either.

I've been testing this off and on for maybe a year and well, my conclusion is wet-string-type [e.g. poor] bandwidth provision for uploading, questionable support and you can't just blame it on a foreign company with perhaps less great English skills either.

I'd rather pay double and get a half-decent, credible service. For what data I've stored there, I view it as "well if it is there tomorrow that's a bonus".

I'd ignore the astroturfing uber-positive comments too, or it is from someone whose upload a 5Mb file via a web interface and found it "easy".

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Banned VPN Services for Premium Users

The service is now completely useless, even with Premium usage. Premium users are banned from using VPN services. That may be fine for free users, after all, they want to earn money, but banning VPNs for premium users is just a really bad idea.

My ISP throttles file sharing services (or 1fichier throttles itself - unfortunately I can no longer verify that). There are also posts on the subject on reddit.

As things currently stand, 1fichier is a useless file hoster.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Throttling / Premium users treated like free users

Edit 05.02.2024
I'm using 1fichier for years now (premium). I always had full speed, but since a few months they are throttling the premium account to 50-300kb/s and treating me like I was a free user. It doesn't matter if it's over browser or download manager. A few months ago I thought it's just a temporary problem, but it didn't changed since that. I even tested a free VPN to look if they are throttling me and then it gives me full speed, but after a very short time it throttles down again to 50-300kb/s. I think they scam people to buy their new Premium GOLD, where you get "1h support a month and VPN support".

October 15, 2023
Unprompted review
1fichier.com logo

Reply from 1fichier.com

Dear,

The service is delivered in accordance with the ToS that you have accepted.

Nothing is hidden, there's clear messages on the website about this.

We remind you that you are a commercial company which must protect its infrastructures against all kinds of abuses.

Best,

Advertisement
Rated 1 out of 5 stars

100% SCAM

AVOID. AVOID. AVOID.

"Premium" is a joke. No unlimited downloads, no fast service, no nothing. And if you email to get help or complain they will 100% take your money, ban your account, and refuse to refund you. Absolute trash human beings behind their computers. The people who run this are the scum of the earth. They do not operate in the US or they would have been shut down, fined, or jailed long ago.

Do not trust this "company". Do not trust the people who run this company with your money. Any alternative is better than what 1Fichier pretends to offer.

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Service

It technically works, but what a terrible service! I understand that they want people to spend money, but there are better ways to do so, in my opinion. Rather than make an awful service slightly less awful, premium should add cool new features.

One more thing, if you are offering a paid service, try not to have your website looking like it's distributing malware.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Just a greedy company

Just a greedy company, taking your money, and giving nothing back. Paid for premium, but they still want CDN to download, so you are treated as free user. Stay far away from this company.

June 6, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

After i paid 25 EUR for a premium…

After i paid 25 EUR for a premium account , my account / static IP adress was banned and all my existing CDN points were erase.
I contacted the support , but their support is really , really bad.
Save your money !!!!!!!! and use another service

December 30, 2022
Unprompted review
Rated 1 out of 5 stars

Slow and Bad

When it comes to sucking so bad, this one top the list, having rapidgator as 2nd, Turboit, fireblad and nitroflare this site are the worst site you can go and have a premium on, save your money and stay out from this site, their download is awfully slow, and even if you pay for premium it won't reflect you won't get email and customer service is just so poor. The constant network connection lost due to them using such cheap domain is one of the reason I really hate this site. My net caps at 15mbps per download I mean 15mb per second download tops and fluctuates to 10mb per second, so It's definitely not the internet.

February 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look