1st Choice Spares UK Ltd Reviews 

26,221
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient and helpful service, often finding required parts quickly and receiving multiple quotes. Many appreciate the excellent customer service and the ease of the overall process. People frequently highlight the affordable prices, leading to significant savings, and commend the fast, prompt, and well-packaged delivery of items. However, some customers also noted issues with product accuracy, occasionally receiving incorrect, damaged, or incompatible parts, or items that were poorly packaged. Additionally, a few people experienced significant delivery delays, lost packages, or found that parts confirmed as available were ultimately not supplied.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with some reviewers reporting positive outcomes such as... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed, efficiency, and helpfulness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Reviewers highlight positive aspects of price, with many customers finding prices to be reasonable and... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting quick responses,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I requested a parcel shelf for my Citroen C1 VTR (09 plate), and received quotes quickly ranging from reasonable to overpriced (in my opinion). I chose the lowest quote from A1 Allcars Ltd., which wa... See more

Rated 4 out of 5 stars

I have been searching for a part for my car for several months and 1st Choice spares were able to find one for me in a few days. Ordering was easy and part was delivered in reasonable timescale. Commu... See more

Company replied

Rated 3 out of 5 stars

I liked that 1sr Choice were able to offer 3 different suppliers for a diesel fuel tank for Peugeot 206 which are quite rare. The part was delivered a few days later than expected which was probably d... See more

Rated 3 out of 5 stars

Difficult to be sure you're buying a compatible part without requesting photos. On this occasion the yard couldn't confirm accurate colour (polar white). They didn't send me the clips as promised... See more


Company details

  1. Auto Parts Store

Written by the company

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Contact info

3.9

Great

TrustScore 4 out of 5

26K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(26,221)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant response

Brilliant response. Three quotes took the first one. It was in Glasgow. They had the part for my renault captur. It was at my door in less than 24 hours. Will if needed use them again. Well done guys.

December 3, 2025
Unprompted review
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Rated 5 out of 5 stars

A very efficient company

A very efficient company. A phone call within the hour to verify everything and complete back axle arrived a few days later. Price and carriage very reasonable. Well done guys.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

1st Choice Very Good

I've been using 1st Choice for some years now as we run a couple of older vehicles, service is always good and delivers are really quick and the people know what they are talking about, really very good, I would recommend 1st Choice to anyone.

December 15, 2025
Unprompted review
Rated 3 out of 5 stars

Providing pictures should be standard practice

Difficult to be sure you're buying a compatible part without requesting photos. On this occasion the yard couldn't confirm accurate colour (polar white). They didn't send me the clips as promised but I did receive a car seat with my bumper so I had an extra job disposing that.

I did get the item I was looking for so I'm pleased I was able to source that

December 8, 2025
Unprompted review
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Rated 3 out of 5 stars

Poor product but polite and eventually fully refunded

Good and bad aspects. Put in touch with a dealer who was very easy to deal with other than sending me a secondhand part that didn't work (electrical female end damaged with all the wires exposed making connection into the male clip in the van impossible). They were polite, easy to deal with and I was fully refunded including the return postage that I paid but it did take c6wks, umpteen emails and a trip to the post office which could have been avoided if they had not tried to sell a clearly, critically damaged part.

November 3, 2025
Unprompted review
1st Choice Spares UK Ltd logo

Reply from 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

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Rated 5 out of 5 stars

Needed a new sub frame for my Honda…

Needed a new sub frame for my Honda Civic, brand new it would have cost me a £1000, Checked out 1st choice and they had got me several quotes within a couple of hours, only paid £140 for a salvaged one.. Payment was easy and the part was with me within 5 days, great service all the way around

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

could not find Isuzu rodeo oil seal…

could not find Isuzu rodeo oil seal anywhere, back order at dealers. went 1st choice spares and got a quote within the hour. purchased part and supplier posted same day. postage reasonable. great service from 1st choice and supplier. highly recommended, thankyou

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Worked brilliantly for me

Worked brilliantly for me. Within a couple of hours I received several offers of the part at different prices. I got the part at a good price and delivery was fairly quick. I will use again.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Good comms. Well packaged and delivered quickly! Item was it great condition and works as expected. Would recommend!

Thanks.

November 6, 2025
Unprompted review
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