1st Choice Incorporations Reviews 89

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The service was really good but it would be nice if I had received a confirmation for my payment straight away, and not 2 days later.

Company replied

Rated 4 out of 5 stars

I am yet to get a feedback on the opening of the Company, so I can’t really rate you

Company replied

Rated 5 out of 5 stars

Online search led me to Ist Choice Incorporation, it was a slow start trying to understand the processes for setting up a Community Interest Company. However once I connected on a one to one basis the... See more

Company replied

Rated 4 out of 5 stars

Very efficient and helpful business. Great communication! Definitely recommend to others.

Company replied

Company details

  1. Business to Business Service

Written by the company

Your own limited company formed in just a few hours. We work directly with Companies House and are partnered with FSB, HMRC, Xero, Taylor Keeble LLP and Best4business Accountants.


Contact info

3.9

Great

TrustScore 4 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid avoid avoid!!

REPLY: So finally a review has landed after you have done everything to remove all other critical reviews (red flags much?!) A lie is a lie, and I can see you're on a roll. I told you I couldn't proceed if you used Credas and you blatantly told me you didn't - that you used Creditsafe and proceeded to take a payment for... AML checks via Credas! You then proceeded to spam constantly via your sister company Best 4 Business Accountants about signing up to Credas. To anyone reading this review - it has taken a lot to get this review up so I really hope you can heed this warning! It was a colossal waste of valuable time dealing with the worst imaginable, ineffective service. And people. Any bad language directed at you was fully deserved! Your appalling conduct is far, far worse and offensive than a few choice words.

I do not believe the positive reviews (my honest opinion Trustpilot - educate yourselves will you.. adapt some morals while you’re at it - you’re as bad as the likes of these). This business has other affiliates such as Best 4 Accountants Ltd which I am also now being pestered by with constant irrelevant emails (FACT Trustpilot - again, educate yourselves). I enquired to 1st Choice Incorporations primarily about Virtual Office services. They were a nightmare to deal with from the very start and then TOLD A MISTRUTH (see what I did there!) about their ID verification system. So I told them I didn't want to deal with them anymore. They are now pestering constantly and ignoring all data requests so I am having to involve the ICO. Seriously consider if these are the types of people you wish to deal with!

February 9, 2026
Unprompted review
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

1st Choice Incorporations is deeply committed to its customers and providing a quality service to them to meet their needs and are disappointed when this falls short of expectations, however, we would like to provide some clarification on your claims.

Over the course of our interaction with you, our team remained polite and answered all queries to assist you. At no point were you lied to about our ID verification system, if you had any queries, we would have been happy to discuss these with you. Your refund request was actioned immediately, and it was noted that all contact should cease. Unfortunately, you still received two automated reminders which we were not aware of until your emails this morning. We apologise for this and can confirm that we have taken steps to rectify this.

It is disappointing that you felt it acceptable to use abusive language when contacting our staff and have attempted to diminish the company with a misleading review. No reviews we have received over any platform are fake. We are fortunate to have many satisfied customers because of the level of service and attention we provide.

We wish you luck moving forward.

Rated 5 out of 5 stars

Great service !

Helen was incredibly helpful in our Registration of an Overseas Entity Application. The process was faster and smoother than we could have hoped for. I would absolutely recommend 1st Choice Incorporations.

October 14, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you, F G, for your 5-star review of our Register of Overseas Entity services, and recommendation of 1st Choice Incorporations. We appreciate your kind comments and will be sure to pass these to Helen.

Rated 5 out of 5 stars

Excellent, Trustworthy and Prompt Service

I had an excellent experience setting up my company with 1st Choice Incorporations, and wanted to leave a review because I felt they absolutely deserved it.

To begin with, I had a few questions, so I called them, and Jaime, the company secretary, who had picked up the phone, not only answered all of my questions promptly, but also helped me submit the paperwork very quickly, and I was able to incorporate my company within hours.

Their entire staff was very courteous and responsive, and I really liked that when they said they would get back to me in regards to a specific question, they actually immediately looked into, got it sorted, and got back to me within an hour.

I had previously signed up with another formation company's all-inclusive package, but that company's process was taking long and their ID verification process did not seem trustworthy enough, which got me looking again, and I came across 1st Choice Incorporations.

In that regard, it was really comforting to see that 1st Choice Incorporations uses Credas for their ID and address verification, and that entire process was smooth, seamless and took a mere ten minutes.

I should add that the level of customer service provided by Jaime has been exceptional. She has been prompt, courteous and dependable from the first minute, and her care and attention to detail made all the difference for us.

In summary, based on my own experience, I'd like to say that whilst there are many incorporation companies to choose from, and several of whom offer less expensive pricing, based on my experience, you get what you pay for, and the level of service, promptness and trustworthiness I experienced when using 1st Choice Incorporations was par excellence, and absolutely worth it.

I would recommend them to anyone looking for a professional, prompt and trustworthy experience.

September 3, 2024
Rated 5 out of 5 stars

Excellent Service.

August 30, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thanks for your review and feedback, Martin. 1st Choice Incorporations strives to provide a quality service so we are pleased that you were happy with the service received. Please do not hesitate to contact our team if you require any further assistance.

Rated 5 out of 5 stars

Extremely responsive and quick service

Extremely responsive and quick service.
Helen was friendly and guided us through the process, making it very easy. thank you.

August 14, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your 5-star review, Andrew! We will be sure to pass on your feedback. Please do let us know if we can assist you any further.

Rated 5 out of 5 stars

A great service

A great service, friendly and efficient staff.

July 16, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your 5-star review, Glenn. We are very pleased to have provided a great service for you.

Rated 5 out of 5 stars

Prompt and polite

I was very grateful for the prompt, polite and hassle-free service. Thank you Helen Young and 1st Choice Incorporations.

July 19, 2024
Unprompted review
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

Thank you for your review, Robert. 1st Choice Incorporations prides itself on simplifying what can be a difficult process, we are glad that we achieved this for you. Please do reach out if you need any assistance.

Rated 5 out of 5 stars

The company has a great support

The company has a great support, especially Helen, our account manager is always responsive and proactive!

June 11, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your fantastic review, Farrukhbek. We are so pleased to hear this and will be sure to pass your feedback to Helen.

Rated 5 out of 5 stars

10/10

I had such a great experience setting up my CIC with 1st Choice Incorporations. Jaime, the company secretary, took care of everything for me! They were super responsive to all my questions and concerns, and their suggestions for changes were spot on. It was all very professional but also felt personal, since I only had to deal with one person instead of multiple people from different departments.

Even though I spent weeks researching on my own to prepare all the documents, I'm really glad I decided to go with their service instead. I would have probably missed a lot of important details if I did it myself. It was definitely worth every penny! Jaime was amazing, 10/10.

Thank you!

April 9, 2024
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

Thank you for your amazing feedback, Naz, and for choosing 1st Choice Incorporations to register your CIC. We pride ourselves on providing a comprehensive service to make it easier for entrepreneurs. We will be sure to pass on your great feedback to Jaime.

Rated 5 out of 5 stars

Really good customer service and a…

Really good customer service and a competitive price.

February 6, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your review and kind words. Please do not hesitate to contact us if we can assist further.

Rated 5 out of 5 stars

Incorporating a company was made simple…

Incorporating a company was made simple and straightforward by a thoroughly professional and accessible member of staff. Superb service, couldn't recommend 1st Choice Incorporations highly enough.

January 23, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your 5-star review and amazing feedback. We are very pleased to know that you were happy with the service provided by our staff.

Rated 5 out of 5 stars

Lucy Johnson provides stellar customer…

Lucy Johnson provides stellar customer service!

March 1, 2024
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your review, we will be sure to pass this comment to Lucy. Please do not hesitate to contact our team if we can be of any further assistance.

Rated 5 out of 5 stars

Superb 👌

The most professional and friendly team to help you setup your company.
Thank you all

December 20, 2023
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your review Sherif, we appreciate your continued business and look forward to helping you again soon.

Rated 5 out of 5 stars

Setting up a business for the first…

Setting up a business for the first time is daunting.
I called 1st Choice Incorporation from the Gov website as it caught my eye on the drop down and I literally was at ease from the first sentence with Lucy Johnson.
I was the most (I’m sure) nervous, annoying, a bit stupid with questions kind of person and Lucy just simply calmed me down and just got on with the job.
Brilliant service.
Business is slow and new but I’m sure I’ll get there!

July 19, 2023
Unprompted review
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

Thank you for your kind words, Julie. We are glad that Lucy was able to calm you down and assist you with setting up your company. Do reach out if we can be of any further assistance.

Rated 5 out of 5 stars

Excellent service

I am extremely happy with the prompt, professional help and support with the registration of my company and further advice. A big thank you, I would recommend 1st Choice Incorporations services with no hesitation.

September 21, 2023
Unprompted review
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Reply from 1st Choice Incorporations

Thank you for your great review and recommendation, R.G. We hope to help you again soon.

Rated 5 out of 5 stars

Very good service

Very good service. Prompt attention and everything I need from the service. Thank you.

June 28, 2023
Unprompted review
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

Thank you for your 5-star review, Hermine. We are glad to have been of help to you and wish you the best moving forward with your company.

Rated 5 out of 5 stars

Very helpful

June 1, 2023
Unprompted review
1st Choice Incorporations logo

Reply from 1st Choice Incorporations

Thank you for your review, Adam.

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