1StopBedrooms Reviews 16,056

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,075 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service and the helpful, knowledgeable staff who assist with orders and inquiries. Many people are very satisfied with the product quality and the efficient delivery service, often highlighting the professionalism of the delivery teams. However, some customers experienced significant delays in receiving their orders, with some waiting months for complete delivery. A few people also reported issues with damaged merchandise upon arrival and difficulties with customer service when trying to resolve these problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers frequently praise the high... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight timely... See more

Staff

Clients share positive opinions on staff. Many customers praise the professionalism, helpfulness, and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process smooth and easy,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1Stop Bedrooms offers quality products at good prices, and their White Glove service was exceptional. The delivery team had a challenge getting the sofa into the bedroom where I wanted it placed, but... See more

Company replied

Rated 5 out of 5 stars

Was a little nervous ordering an entire living room set online! But this company goes above and beyond. Great customer service and white give delivery! Delivery crew was fantastic!! Would recommend... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the price and quality of our leather sectional from 1Stopbedrooms. It took 10 weeks to be delivered which was a bit much but well worth the wait in the end. Their customer service de... See more

Company replied

Rated 5 out of 5 stars

Toni was extremely patient and kind. I asked for a price match with a competitor. He went to bat for me with the manager. I will always call one stop bedrooms before any furniture purchase. Their... See more

Company replied


Company details

  1. Furniture Store

About 1StopBedrooms

Written by the company

When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroomdining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.  

 

In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Easy order

Helpful agent made ordering easy.

January 24, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Rosemary, thank you for taking the time to leave your review.

It’s great to know your experience was a positive one. Our team works hard to keep the process straightforward and consistent so customers can move forward with confidence.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Highly recommend

The website was easy to navigate, they corresponded throughout each step of the ordering and delivery process, and the product was exactly as pictured and described on the website.

January 23, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Julie, thank you for taking the time to leave your review.

It’s great to know your experience met expectations. Providing a smooth and dependable experience for our customers is something we work hard to deliver consistently.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Awesome Company

This company is so easy to work with, they processed the order so fast, called to confirm the order, then delivered it in like less than two weeks, and the couch was perfect. The movers were awesome too!

January 22, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Philippa, thank you for taking the time to leave a review.

We’re delighted to hear your experience reflected the smooth and dependable service our team works hard to provide. Creating a straightforward and well-coordinated experience from start to finish is something we take great pride in.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

I’ve never used this company before and…

I’ve never used this company before and the gentleman that answered the phone just to verify my address was wonderful. He also gave me information about the warranty program which I he told me I have 30 days to decide on which I’m so thrilled about financially things are a little tight right now, but it would be nice to be able to get the warranty and when I get my income tax look at other furniture that you have so thank you very much for excellent customer service.

January 22, 2026
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Reply from 1StopBedrooms

Hi Margaret, thank you for taking the time to share your experience and for your kind review.

It’s wonderful to hear that your first interaction left such a positive impression. Our team works hard to provide helpful, clear, and supportive service so customers feel confident every step of the way.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Exceptional availability

Exceptional availability, customer service, delivery coordination and execution.

Pricing is exceptional compared to big box stores.

January 4, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Timothy, thank you for taking the time to leave your review.

It’s great to hear that your experience was such a positive one. Our team works hard to provide a dependable and well-coordinated experience from start to finish, and feedback like yours reinforces the effort that goes into serving our customers every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great Experience

Competitive pricing , quality, and timely update during the delivery process enhanced my customer experience. I would consider them on future purchases .

January 19, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re delighted to know your experience met your expectations and left a positive impression. Providing a smooth and dependable experience is something we consistently strive for.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Customer Service

The representative was very hospitable & helpful.

January 20, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

It’s great to know that your experience left such a positive impression. Our team works hard to provide a welcoming and supportive experience, and feedback like yours reinforces the importance of that commitment.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 1 out of 5 stars

They are taking money out of my…

They are taking money out of my personal account even though I financed the furniture that's not right. I financed this chair so I didn't have to pay so much upfront. Nornive paid 300.00 and it hasn't even shipped yet. What's up do better it's not hard.

January 19, 2026
Rated 5 out of 5 stars
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Linda, thank you for taking the time to leave your review.

We’re really pleased to know your experience was a positive one. Providing a smooth and dependable experience for every customer is something the team works hard to deliver, and feedback like yours reinforces that focus.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Furniture recieved is gorgeous 😍

Furniture recieved is gorgeous 😍
Very happy with the packaging and protection
Everything came and was just what I expected

January 18, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Heather, thank you for taking the time to leave your review.

We’re delighted to know your experience met expectations and reflected the level of care we aim to provide with every order. Positive feedback like yours reinforces the consistency we work hard to deliver for every customer.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 2 out of 5 stars

Great Products, Poor Last Mile Delivery Service

Everything was great except the delivery. It was supposed to be a white glove delivery, but the guys from Hub Group just dropped off the boxes, leaving the heaviest items downstairs instead of bringing them in the master bedroom upstairs. They said one of them couldn't carry the items and that they will be back the next day. No one ever came. I called the number on the delivery slip and they said someone will call me back. No one ever called me back. In summary, you gave great products but the last mile customer service could destroy your reputation.

January 15, 2026
Rated 5 out of 5 stars
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Rafael, thank you for taking the time to leave your review.

It’s great to know your experience left such a positive impression. Creating a smooth and dependable experience for customers is something our team works hard to maintain every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Good from beginning to end

Good from beginning to end. Joe is great! Very helpful.

January 14, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Billie, thank you for taking the time to leave your review.

It’s great to know your experience went smoothly from start to finish. Our team works hard to keep every step clear and supportive, and it’s always encouraging to hear when that comes through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

1Stop had a great price

1Stop had a great price, excellent customer service, and the white glove delivery was top notch.

January 16, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Frank, thank you for taking the time to leave your review.

We’re glad to hear that your overall experience met expectations. Providing a smooth and dependable experience for customers is something the team works hard to deliver consistently.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

This was my first purchase and so far I…

This was my first purchase and so far I have been very happy. My contact was Daniel and he was so friendly and helpful today! He's knowledgeable about the furniture I ordered and gave a step by step review of what I can expect at delivery. Definitely 5 stars!

January 16, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Ann, thank you for taking the time to leave your review.

It’s great to know your first experience was such a positive one. Our team works hard to provide helpful guidance and clear information so customers feel confident throughout the process, and feedback like yours reinforces the standards we aim to deliver every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 4 out of 5 stars

Pretty good stuff really

They have some pretty great furniture, wish they were a bit more affordable but I'd say it's well worth going for in my opinion. They're pretty solid and some are quite comfortable to the touch.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Item was back ordered but we still got…

Item was back ordered but we still got it within a couple of weeks

January 15, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Linda, thank you for taking the time to leave a review.

We’re glad to hear your experience was a positive one. Our team works hard to keep the ordering and delivery process smooth and dependable so customers can count on a consistent experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Very happy with my purchase

I purchased two twin headboards and am very pleased with them. They were exactly what I needed and the quality exceeded my expectations. I would definitely purchase from this company again.

January 15, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Jeanie, thank you for taking the time to leave your review.

We’re delighted to know your experience was such a positive one. Providing products customers can rely on and maintaining a consistently high standard of quality is something our team works hard to deliver every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 4 out of 5 stars

Purchase was great but delivery was not…

Purchase was great but delivery was not as expected. I was told the delivery company would contact me to schedule a day and time which did not happen. The delivery company called me and told me they were 30 mins away from my house, I was at work so my furniture had to be delivered in my driveway not carried into my house like it was supposed to be.

January 15, 2026
Rated 5 out of 5 stars

Pretty easy transaction

Pretty easy transaction, it was cheaper for Ashley furniture through them than going through an Ashley store. Delivery guys were very nice and friendly.

January 14, 2026
1StopBedrooms logo

Reply from 1StopBedrooms

Hi Andrew, thank you for taking the time to leave your review.

We’re glad to hear that your experience was a positive one. Our team works hard to keep the entire process straightforward and dependable for every customer.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

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