Amazing website and you can get the Gift cards as you like to Order
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I ordered one online thing but no reply no updates. I have tried contacting through email. Tried calling the numbers but no use. I am very much dissapointed as a customer. If i do not get any reply i... See more
1. Immature Operations and Logistics process 2. Above market price 3. Immature customer service process and lack of communication with customer if there’s a delay The only positive point is... See more
Company replied
The goods ordered were received a day before delivery schedule. It was nicely and properly packed. I recommend this website.
Company details
Written by the company
"2071Mall is a Website & App offering great deals in electronics, robotics smart gadgets, medical devices, pharmacy, cosmetics, grocery, and much more in one digital mall in UAE. 2071MALL is registered and licensed eCommerce company by Abu Dhabi Department of Economic Development (ADDED)."
Contact info
Airport Rd. Abu dhabi UAE, Abu dhabi, U.A.E.
- info@2071mall.com
- 2071mall.com
3.3
Average
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing website and you can get the…
Amazing website and you can get the Gift cards as you like to Order
June 15, 2023
Unprompted review
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bad experiense
i order tv but not good quality as mention in description i dont like and i will not shope again from them
November 1, 2022
Unprompted review
Ordered (and paid for) goods out of stock
I ordered a fridge-freezer for my new home and waiting for move in date based on receipt of this, but sadly I was advised (by WhatsApp) that my goods are out of stock and therefore my order was cancelled. This leaves me little time to place a new order so I can move into my new home, and now I am awaiting much needed refund.
I will update this when I receive it and change my rating if it isn't too long waiting.
August 22, 2022
Unprompted review
I ordered one online thing but no reply…
I ordered one online thing but no reply no updates. I have tried contacting through email. Tried calling the numbers but no use. I am very much dissapointed as a customer. If i do not get any reply i will have to complain in the consumer forum of UAE
April 25, 2022
Unprompted review
Not to be trusted....
I have placed an order for a software bundle (the product description stated that after payment an email will be sent with details on how to download and activate the product). After payment, I have not received anything. Even tried their online chat - which no one responded to and had to leave my contact details as it stated someone from their support team will reach out. No one did.
I tried the mobile number listed +971 50 308 2071 here and also the numbers listed on their site but after a couple of rings - the person on the other end disconnected me.
I am going to wait for a day - if I don't hear from them I am going to report this as a scam to my bank and ask for a refund plus file a complaint with DED - Economy Consumer Right (+971 600 545555).
---
Update: I had to wait for the next business day to get my activation key details. My guess is the supplier 2071Mall works with and 2071Mall support team are both not a 24/7 operation and clearly do not work during the weekend. So don't expect to get any help during weekends. I wouldn't mind the waiting but the part that got me worried is the lack of information on the product page stating this - it would have been better if they advised that product activation will only take place during workdays. Since I got what I paid for (and it works as advertised) I am switching my rating from one star to three (if they have clearly stated a clear time for delivery on their site I would have given full five stars).
December 18, 2021
Unprompted review
Reply from 2071mall.com
Dear Mr Issam,
Thanks so much for sharing your experience with us.
We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and we're using your feedback to make some changes in the future.
We also updated the details in the website for the future customer. You may refer this link https://www.2071mall.com/products/office-365-lifetime-3-devices-and-3-tb-onedrive
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
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Not a good one
Not a good one! Maybe a scam online site. Their website shows fast and specific delivery dates but when the order has been paid, completed and confirmed there are no updates and follow through from their end. I have tried reaching out thru email, mobile and landline numbers, ALL NO RESPONSE.
October 25, 2021
Unprompted review
Reply from 2071mall.com
Dear Ms Ann,
Thank you so much for sharing your experience with us.
We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
The delivery was fast and of good…
The delivery was fast and of good quality, and the customer service was too good.
July 14, 2021
Unprompted review
Excellent
The goods ordered were received a day before delivery schedule. It was nicely and properly packed. I recommend this website.
May 4, 2021
Need to be updated about delivery time…
Need to be updated about delivery time and receiving sms after delivering
April 18, 2021
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Delivery was fast really but I was not…
Delivery was fast really but I was not happy with the product.. I asked for a refund and it s been 10 days I m waiting for them to collect the product.
April 18, 2021
Reply from 2071mall.com
Hello David,
Thanks so much for sharing your experience with us. We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Not a good experience
1. Immature Operations and Logistics process
2. Above market price
3. Immature customer service process and lack of communication with customer if there’s a delay
The only positive point is that they have friendly staff who keeps on apologising for something out of their control which made me feel sad for the situation
In the world of e-commerce to compete with tycoons like Amazon, uBuy, noon, Alibaba, and thousands reliable providers you need to sharpen your skills better than that, otherwise you will shut down and lose your investment and fire your staff sooner than you think.
Good luck though
April 13, 2021
Reply from 2071mall.com
Dear Ms Zena,
Thanks so much for sharing your experience with us. We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
Very bad service no response fir mail…
Very bad service no response fir mail no cal response plz improve customer service
April 13, 2021
Reply from 2071mall.com
Dear Manoj,
Thanks so much for sharing your experience with us. We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
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bad service
bad service, no refund policy for something not used, even 24 hrs after buying
April 10, 2021
Reply from 2071mall.com
Dear Ammar,
Thanks so much for sharing your experience with us. We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
Please don’t order from this site.They…
Please don’t order from this site.They don’t give any updates on your order.Even if you try to reach their customer service they don’t respond.Worst experience I had.
Order it in Amazon where there service is amazing.
April 9, 2021
Unprompted review
Reply from 2071mall.com
Dear Naziya,
Thanks so much for sharing your experience with us. We apologies that your experience with us fell short of expectations. I appreciate you taking the time to share your feedback and being so open with us. Rest assured that we will work on your case, and We're using your feedback to make some changes in the future.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
Trustworthy Online Shop
The webshop is good. Item arrived with good packaging. But not much notification about the delivery status.
April 8, 2021
Reply from 2071mall.com
Dear Dk,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
We're using your feedback to make some changes in the future.
Thank you and Have a nice Day.
2071Mall Family
Reply from 2071mall.com
Hello Lati,
Thanks so much for your positive feedback.
We're happy that you're happy, and we're looking forward to your next visit.
Thank you and Have a nice day!
Team 2071Mall
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Delivery time not respected - bad customer service
the deliveot was not made at the date given. I had to call several times and send emails to cancel the order for them to react and send it.
Lot of time wasted for a bad quality product
March 27, 2021
Reply from 2071mall.com
Dear Valued Customers,
Please accept my apology on behalf of our company.
I am sorry to learn that your experience with 2071Mall Team was less than satisfactory.
We value our customers and exceptional service is always our priority.
We value you bringing this to our attention.
If you have any questions, do not hesitate to contact us at info@2071mall.com or contact us +971 50 308 2071
Thank you and Have a nice Day.
2071Mall Family
Great experience
made the order, got an email and they delivered 2-3 days later. the initial email went to my junk so just make sure you check that. beyond that, the items came on time and as promised.
March 27, 2021
Reply from 2071mall.com
Dear Akhmad,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I really appreciate you taking the time to share your feedback and being so open with us.
We're using your feedback to make some changes in the future.
Thank you and Have a nice Day.
2071Mall Family
This is a great company so far I never…
This is a great company so far I never had any issues which is great!
March 26, 2021
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