20Cube Logistics Reviews 315

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more

Company replied

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 4 out of 5 stars

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. e-Commerce Solution Provider
  4. Logistics Service
  5. Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, relaxed, highly diligent people

July 1, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Operations Management Support | David Zahorodni

Contact from David Zahorodni, Operations Manager QLD, to ask if one of our UK suppliers were able to apply a Free Trade Agreement Declaration to a recent or previous orders. David also provided us with a template of the document. Regardless of the outcome with our supplier, we are incredibly grateful for this above and beyond support from David and assistance with our business needs. Thank you to David from the AWL Team!

July 2, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

I have been using 20Cube for several…

I have been using 20Cube for several years now. They always make the shipping process simple and stressfree.

June 13, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Above and Beyond…

The staff at 20 Cube have always gone above and beyond our expectations. They assist us with inbound and outbound shipping, from small parcels through to 40 foot containers, and even sort our 3PL in Malaysia. All the staff we have worked with have been helpful. Thanks Team 20 Cube!

June 12, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Good communication and professional

Good communication and managing expectations. Delivering great services in a professional and friendly manner.

June 10, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

AAA service

June 4, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Our trusted shipping agent for many…

Our trusted shipping agent for many years.
We'd struggle without them. The shipping and import sector does my head in. Its a complete pain in the backside. I'm very grateful for 20cube for taking all of that hassle off our hands and just making it happen. My only complaint - I wish they could take on even more, without double checking stuff with me. Go with these guys, they'll look after you.

June 6, 2024
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Reply from 20Cube Logistics

Thank you so much for a wonderful 5 star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Had a great experience with 20 cube

Had a great experience with 20 cube, everyone was very helpful, could recommend any more !

June 5, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Convenient

May 10, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Recommendable company

Polite employees, professional service, quick responses via email and phone, reasonable pricing. No nonsense advice. I am very impressed and glad I did decide to go with 20Cube.

May 8, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Great service and reliable and respectful

Great service and reliable

May 7, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 4 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Act promptly.

May 6, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Rakib

User
For Innovative solutions and efficient logistics services 20Cube is best

April 24, 2023
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

The team we have been provided are very…

The team we have been provided are very communicative, friendly, and always happy to answer any queries we have. Their service is very fast and efficient.

April 10, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Good job

The team efficiently and swiftly managed shipping a consignment from Europe to Australia. Good communication and coordination.

April 10, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 2 out of 5 stars

Delivery did not happen when expected…

Delivery did not happen when expected and promised, but even worse the communication about it never happened

April 9, 2024
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Reply from 20Cube Logistics

Dear Rafeal, Our appologies.We acknowledge the miscommunication and have now taken action to ensure that we communcate your delivery information promptly and effectively - either from the 20Cube team or directly from our carrier partners.

Rated 5 out of 5 stars

I just had an awesome first-time…

I just had an awesome first-time experience with 20Cube in Melbourne. Their team, including Paul, Dom and Nur were amazing. There was some confusion about the terms of my shipment from the US and they guided me and helped sort things out which was hugely appreciated.

March 26, 2024
Unprompted review
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

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