21 Casino Reviews 

131
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

OMG. WHERE TO START …… An absolute pile of horse racing manure They are literally the worst. The ask for ridiculous information and will not look at a common sense approach. Everything was fi... See more

Rated 1 out of 5 stars

They said a technical error i put a tenner in because I read reviews were bad so I thought ill see myself I won about 30 but stopped at that and thought well dont wanna win big as id be devastated if... See more

Rated 1 out of 5 stars

One star is too much DONT PLAY THIS CASINO my partner is a FIRST TIME USER HAD A SMALL WIN AND IT JUST SITS THERE he wasn't interested in writing a review but IAM .....UNDER REVIEW,IVE CONTACT THEM N... See more

Rated 5 out of 5 stars

Joined this casino and deposited 90 quid over two deposits. Ended up with a 700 quid win so withdrew and noticed there was a document upload box. So I withdrew 11.30pm by bank transfer. Unfortunate... See more

Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

Get a whopping 121% welcome bonus up to �300. Join Now.


Contact info

  • Old Marylebone Road 233-237, NW1 5QT, London, United States

  • 21casino.com

1.9

Poor

TrustScore 2 out of 5

131 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.9

All reviews

(131)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Doesn’t pay out

Doesn’t pay out, absolute scam of a casino, do not use! Been trying to withdraw for a month and they won’t let me

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this site

Do not use this site! won £20 and they have emailed me saying my deposit card doesn't match the withdrawal card when I deposited with the same card I tried to withdraw with. Total scam the reviews are right!

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid and go elsewhere

falls under the white hat gaming company. Avoid like the plague. only interested in big losers and not casual players.

Do not trust this site or any sister sites

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

I asked for a refund as my money was…

I asked for a refund as my money was wiped unfairly with a rigged game as I know the games in general as I go on a lot of sites they said they will get back to me within 72 hours 6 days later nothing still I have multiple screenshots of my experience on game and experience in a chat that repeatedly say sorry for inconvenience please allow time for relevant team to look into it the customer service isn’t real it’s always a girl called Mandy this site is a scam and i will try my best to get it shut down I have a lot of proof

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

They simply WONT PAY OUT

They simply WONT PAY OUT
I DEPOSITED £500 ,AND WON £3879 POUNDS ON FISHING FRENZY I THEN WENT TOO WITHDRAW IT AND MY ACCOUNT WAS LOCKED THEY ASKED FOR PASSPORT AND BANK STATEMENTS THEN WANTED PROOF OF ADDRESS THEN WANTED P45 AND PAY SLIPS THEY THEN WANTED DRIVING LICENCE YET STILL WONT PAY OUT THEY HAVE NOW CLOSED ACCOUNT AND SAID I BROKE TERMS SO OBVIOUSLY THEY WERE NEVER GOING TOO PAY OUT AND JUST SCAM PEOPLE TAKE DEPOSITS AND PAY ABOUT 10 PERCENT OUT LIKE A PONZZI SCHEME TOO KEEP GAMBLING COMMISSION HAPPY BUT 90 PER CENT THEY WONT PAY OUT AND ARE MAKING MILLIONS EACH YEAR SO PLEASE DO NOT WASTE YOUR TIME AND DEPSOIT MONEY AS YOU WONT GET PAID EVEN IF YOU GET LUCKY THEY WONT PAY OUT AND STEAL EVERY ONES MONEY
BASICALLY ITS A LICENCE TOO PRINT MONEY THEFT SCAMMERS DIGUSTING COMPANY SO DO NOT DEPOSIT PLEASE GIVE YOUR MONEY TOO RSPCA CHARITY INSTEAD ... as the ceo is a vile disgusting horrible nasty greedy con man pig...

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

Rigged games

Rigged games, scamming people. In roulette 16 times I bet more than 25 number and never even win 1 times. How come? I repeat my bets many times and never ever come. Please stay away this scammers

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

I don’t even know where to start with…

I don’t even know where to start with this site! Deposited quite a few times, no issue. Won £30, withdrew and then received an email to say they needed verification docs. Sent all of the documents over to them discover my account was locked, used the live chat to ask why my account was locked and was told this was precaution while they looked at my documents. It’s been 3 days and it’s still locked although all verification has been approved. Used the live chat twice to ask when my account will be unlocked. They keep telling me it’s the a special ‘team’ and I’ll just have to wait to hear from them! Absolute joke! I even have money on my account that I didn’t manage to withdraw! Starting to think I’ll never hear back from this site in regards to my account being unlocked and I’ve lost all hope of ever receiving my winnings!

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

Where is my deposit and deposit bonuses

Deposited money using a Neosurf voucher nearly 5 hours ago. Transaction stated that the deposit was successful, which I took a screenshot of, but funds and bonuses were not automatically credited to my account. I contacted online support and was told to check back in 2 hours to see if the funds were in my account. Checked back after 4.5 hours and funds nor bonuses have still not been deposited into my account. Was told to check back again in 2 hours by online support, told them I was told that 4.5 hours ago, then told to upload a copy of Neosurf voucher for proof of deposit, which is now pending/waiting for someone to look at it. So still do not know when I will receive funds in my account, even though the money has been debited from my Neosurf voucher???

April 22, 2023
Unprompted review
Rated 1 out of 5 stars

So I won money on Friday was asked to…

So I won money on Friday was asked to send over bank statement so I did I'm being foobbed off every other day being told to wait 48 hours because of checks and still sat here waiting I want my money as there wasn't a problem when I deposited funny how it comes to withdrawing and you can't even withdraw you own money absolute joke I will be seeking legal advise and trying to get this site shud down absolutely shocking and do nothing but rob people

March 3, 2023
Unprompted review
Rated 1 out of 5 stars

OMG………

OMG. WHERE TO START ……
An absolute pile of horse racing manure
They are literally the worst. The ask for ridiculous information and will not look at a common sense approach.
Everything was fine until they asked for a bank statement, I sent a bank letter confirming legitimacy but that was not enough.
They show a cowardly approach to an unpublicised (as yet) legal request.
AVOID. AVOID. AVOID.
could’ve been good, but sadly TERRIBLE.

March 5, 2023
Unprompted review
Rated 3 out of 5 stars

Slow withdrawals

The site has a good range of different slots, but the withdrawal time is so so slow compared to all the other sites. Also had a problem with a deposit that took 4 days to reach my 21 casino account even though it had left my bank.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling, I’ve been waiting for my winnings since the 1st December. I keep getting fobbed off that they’re busy!!!! Save your money and don’t play on this site.

February 15, 2023
Unprompted review

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