23 Mai Paris Reviews 177

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Wonderful experience. I had a small issue with my order (two T-shirts arrived without the embroidery), and the team immediately sent replacements and even allowed me to keep the original ones. Truly... See more

Company replied

Rated 5 out of 5 stars

At first a bit nervous to order from France, instead of Holland. The positive reviews were helpful. Bought 4 breastfeeding t-shirts. The fabric feels nice to the skin, the zippers work great during... See more

Company replied

Rated 5 out of 5 stars

23 mai Paris is the only solution that has stylishly taken me through breastfeeding my 3 sons! Their beautiful collection can transition from maternity to breastfeeding. I am very modest and find that... See more

Company replied

Rated 1 out of 5 stars

Low quality product and no response from customer service. I ordered a breast feeding sweater and had the following issues: - sweater is made from polyester instead of cotton as was written t... See more

Company details


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3.8

Great

TrustScore 4 out of 5

177 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

No customer service

By accident submitted wrong email address, but all other contact details were correct and I had a screenshot of order confirmation.
However, when contacting them they didn't response and I haven't received my order that cost 100 euro

April 14, 2025
Unprompted review
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Reply from 23 Mai Paris

Hello,

First of all, we sincerely apologize for the delay and for the lack of responsiveness on our part, which is not what we want to offer our customers.

Regarding the erroneous e-mail address, we fully understand your frustration. Unfortunately, for reasons of confidentiality and security, we are unable to modify the personal data entered at the time of ordering. That said, please rest assured that the delivery address you have entered is correct, enabling us to send you your parcel.

We have indeed experienced a slight delay in the processing of some orders, for which we are deeply sorry. Your order is currently being prepared and will be dispatched between today and tomorrow at the latest.

Thank you again for your patience and trust. If you need any further information, please do not hesitate to contact our customer service team.

Yours sincerely,
The 23 Mai Paris team

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Rated 1 out of 5 stars

Poor return service. Can’t recommend!

My order didn’t fill my expectations so I returned it. Now I have been waiting the refund or any information over a month, for nothing.

Poor return service. Can’t recommend!

February 24, 2025
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Reply from 23 Mai Paris

Hello,

We are sorry to hear about your disappointment and understand your frustration.

Our customer service team is available to find a solution for you. Please feel free to contact us at bonjour@23maiparis.com so that we can assist you.

Have a wonderful day,

The 23 Mai Paris Team 💛

Rated 5 out of 5 stars

Great Customer Service

I bought a sweater from them, and It was very good quality. A couple of days later I realised one of the seems getting undone. I contacted them about it and they sent me a new sweater for free.

Now that’s what I call great customer service.

March 25, 2025
Unprompted review
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Reply from 23 Mai Paris

Many thanks for your feedback! We are delighted to hear that you appreciate the quality of our parts and that our customer service has lived up to your expectations. Your satisfaction is our priority, and we're always here to support you.

We hope you're enjoying your new sweater! We hope to see you soon. ✨

Rated 5 out of 5 stars

Top choice for breastfeeding clothing!

23 mai Paris is the only solution that has stylishly taken me through breastfeeding my 3 sons! Their beautiful collection can transition from maternity to breastfeeding. I am very modest and find that their design is so functional and comfortable for both myself and my babies, while feeding. The price point and quality cannot be beat. I love this brand and highly recommend it.

March 13, 2025
Unprompted review
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Reply from 23 Mai Paris

Thank you so much for your kind words! 💛 We're thrilled that our designs have supported you through breastfeeding in both style and comfort. Your recommendation means the world to us! ✨

Rated 5 out of 5 stars

Love my new tshirts!

Very happy with my new tshirts!! Fast shipping, they fit really well and the quality is good.

March 12, 2025
Unprompted review
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Reply from 23 Mai Paris

Your message truly warms our hearts! We’re so happy to know our pieces accompany you daily. Thank you for your trust! 💛

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Rated 5 out of 5 stars

great qualilty

great quality!

February 24, 2025
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Reply from 23 Mai Paris

Thank you so much for your feedback! 💛 We're delighted that you love our pieces. See you soon!

Rated 5 out of 5 stars

The woollen breastfeeding sweater I…

The woollen breastfeeding sweater I purchased arrived very fast, the packaging was very nice and I am very happy with the sweater.

February 24, 2025
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Reply from 23 Mai Paris

A huge thank you for your trust! ✨ Your satisfaction is our greatest reward. 💕

Rated 1 out of 5 stars

Low quality product and no response…

Low quality product and no response from customer service.

I ordered a breast feeding sweater and had the following issues:
- sweater is made from polyester instead of cotton as was written the online product description
- one of the two zippers let go on the second day of usage
- no response from customer service on the two points above

However it was delivered in a linnen bag I have no use for, great

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Not recommanded

I received the t-shirt on time and it was labaled with the size i ordered. But the measurements were off the chart presented online and the product was generally crappy quality. As it was international package i would need to cover return myself, so i will just donate it… overall not recommandable.

November 20, 2024
Unprompted review
23 Mai Paris logo

Reply from 23 Mai Paris

Hello,

We are truly sorry to hear about your disappointment with your recent purchase. We strive to ensure that our products meet the highest standards, and it’s clear we fell short in your case.

We understand how frustrating it is to receive an item that doesn’t align with the size chart or your expectations, especially for international orders. Your feedback regarding the quality and sizing is incredibly valuable to us, and we will review it with our production team to ensure better consistency in the future.

While we regret that returning the item isn’t feasible for you, we deeply appreciate your decision to donate it, and we apologize for the inconvenience caused. If you have any further concerns or need assistance, please feel free to reach out to us at bonjour@23maiparis.com.

Thank you for taking the time to share your experience; it helps us improve. We hope to have the opportunity to provide you with a better experience in the future.

Best regards,
The 23mai Paris Team

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