Great bottle, sturdy and keeps my water cool. No metallic taste which I love. And it’s super healthy being stainless steel. Customer care was 10/10. Delivery super fast. I will definitely be buying mo... See more
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I was hit with expensive charges from FedEx. With that taken into consideration, it's really not worth the price and I would probably return it if I could. If you're shopping from the UK, I would abso... See more
I absolutely love 24Bottles products. I buy them for myself, my kids, and also as gifts for friends and business partners. The wide variety of designs means there’s something for everyone, and it mak... See more
Exceptionally quality, beautiful and practical products. Order and delivery extraordinarily profesional and fast. Products very carefully packed in quality box. Everything is praisworthy. It was my f... See more
Company details
Written by the company
24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives. Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.
LIFETIME WARRANTY
Written by the company
- Timeless design lasts for life: it's a PROMISE.
- We offer a lifetime warranty on every single product we design. And remember, our water bottle isn't just a product, it's a promise: the promise of endless hydration, non-stop adventure, and customer service that will make you feel like a rock star. So, get ready to say goodbye to water bottles that don't keep their promises and say hello to your new adventure companion. Because once you try our water bottle, you'll never want to go back. And with our lifetime guarantee, you'll never have to.
Worldwide Standard Free Shipping from 49€
Buy a Clima Bottle, an Urban Bottle and get Worldwide Free Shipping
Order for your friends and family, make gifts and be part of the 24Bottles® community: don't look for just good products, choose your heroes, and you'll never need anything else.
Enter 24LAB: select colours, accessories and engraving, receive your fully customised 24Bottles and bring it on all your adventures.
Now the 24Bottles® range includes also the Lunch Box and Snack Box collections, for a lunch break with an unmistakable style.
Contact info
Bologna, Italy
- support@24bottles.com
- 24bottles.com
4.7
Excellent
14K reviews
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Fantastic
I LOVE 24Bottles, they are the only brand that we use in the house. In total we have 12 between four of us, they are lightweight yet durable. Fabulous colours and designs and always good offers around Black Friday and January.
January 9, 2026
3rd bottle I buy .
3rd bottle I buy .. also to offer as a gifs .. there are beautiful, they are practical , and they are resistant and good quality so they are so useful on the daily life. I recomended !
January 9, 2026
Love the products
Love the products anyways - specially the kids bottles.
When we had problems with the delivery last time, our bottles arrived partly broken, the CS sorted it out in a blink and sent a replacement delivery straight away.
Thank you.
December 4, 2025
The shipment was fast
The shipment was fast. I got my product earlier than I expected.
There was a small pain defect on the rim of the bottle. I contacted customer service and got refund quickly. Furthermore, they kept reminding me that the product could still be used and will perform well.
24 bottles really cares about the earth and the customer !
January 9, 2026
5 Star Customer Service
I needed to contact the 24Bottle support due to a complaint. The service was superb. Everything was handled professional. I love their products and will definitely buy again.I was in contact with Ilaria. She was very helpful and deserves all the credit.Thanks 24Bottle Team.
December 2, 2025
Perfect for it's purpose
Perfect size for my morning coffee. The sealing and lid work wonderfully. After a whole day the coffee is still the same temperature I packed it on the morning. (I drink it cold) The cup also keeps it fresh through the day.
All in all it delivers as expected.
January 7, 2026
happy customer :-)
Cool looking bottles, no plastic, easy purchase process, fast delivery.
January 7, 2026
May use AI-assist with repliesRead more
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Complex but successful replacement process for damaged product
I ordered four travel tumblers. One of them arrived with a damaged lid. The complaint process required several steps and some patience. In the end a cost-free replacement was sent by support.
January 27, 2026
Unprompted review
Reply from 24Bottles
Hello,
We’re truly sorry for the inconvenience you experienced.
I would like to reassure you that our Support Team has replied to you to arrange the appropriate solution.
Please consider that our Support Team usually replies within 5 working days and we have received your latest message on Saturday.
Thanks for your patience and understanding.
We wait for your reply via e-mail to proceed.
BR,
24Bottles Trustpilot Team
Christmas gift
Sales girls in the shop have ben helpful and patient. I went for my child gift and at the end I bought also a special edition for me. We started to use the bottles and, for the moment, it seems everything as per expectation.
January 6, 2026
Very friendly and helpful service
Very friendly and helpful service.
I wanted to return my bottle as the color was different from the photos. I missed the deadline for providing photos, but the customer service team was very accommodating and granted me an extension so I could complete my return.
November 27, 2025
Excellent quality.
January 2, 2026
Great customer and products
Great customer support when the package was delayed due to a courier error. The products are great, and I use them every day.
October 23, 2025
Great customer service
Great customer service. Had an issue with my order being lost in transit before christmas and they quickly took care of it and re-sent the package for me, no extra charge! Would recommend them for sure.
November 17, 2025
Amazing
Amazing! The quality and customer service is incredible! I had some problems with my order but it was resolved super fast! And the bottle is so beautiful and great quality! Would 100% recommend!!!
January 9, 2026
I really love their products
I really love their products, especially the travel tumbler. If it fits your car, it is a vastly superior coffee thermos which also doubles as a bowl for oats and alike, when on an business trip.
December 31, 2025
Really great company and customer…
Really great company and customer service deserves 100 stars ⭐️!
I had some problems with order, but they resolved everything and FAST! Quality is great and design so nice!
100% recommended!
January 20, 2026
Unprompted review
Super light
Super light. In a range of brill colours.
And easy to wash and drink from due to its lip design
December 29, 2025
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