24h Glazing Reviews 

225
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction across multiple service categories. Customers frequently praise the exceptionally rapid response times, noting that urgent window and door repairs are always handled with remarkable speed and efficiency. Reviewers consistently highlight the wonderful professional attitude and friendly communication from the staff, who ensure every required detail is thoroughly explained. Consumers are also deeply impressed with the high quality of the craftsmanship, mentioning that all workspaces are left completely spotless after completion. However, some people mentioned unexpected price changes or somewhat higher costs than initially discussed for certain specialized repair tasks.

What people talk about most

Service

Consumers find service to be a source of great satisfaction, frequently praising the rapid response times,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely efficient,... See more

Price

Clients share positive opinions on price, highlighting reasonable costs, competitive rates, and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The window in my glass door to the garden suddenly cracked on a Sunday afternoon, I reached out and within 15 minutes 24h glazing came round to give me a quote. I confirmed on the Monday and by Thursd... See more

Rated 5 out of 5 stars

I wish there were 10 stars that I could give! I called Mark after a recommendation regarding my tilt and turn window that wasn’t shutting properly. Mark came round within 20 minutes and fixed my windo... See more

Rated 5 out of 5 stars

Mark offered me an outstanding service. He inspected the requirements, diagnosed the issues with my double glazed windows immediately, and fixed them the very next working day because he has all the s... See more

Rated 5 out of 5 stars

Mark has done a wonderful job on my door. It is an old door and keeps on slipping and he has gone out of his way to fix it and show me how I can prevent it slipping again (thereby saving me money!). H... See more


Company details

  1. Glazier

Written by the company

We are a company who have been repairing and changing glass in doors and windows for over 20 years. We deliver a 30-60 minute service across all of London and Greater London 24/7. All Residential and commercial buildings. We also provide a 24/7 boarding service. We aim to provide the most delightful service for you without any hassle and provide very competive prices. Call our friendly team anytime to get a free quote.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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4.7

All reviews

(225)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best service

Best service provided came on New year's Eve and completed repair price was great compared to every other companies on site quotation would recommend to anyone.

December 24, 2021
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Rated 3 out of 5 stars

Great response time but be wary of their pricing

I used these guys in 2020. Great response time and turned up when they said they would so it was a good start. Changed the glazing in my window but after they left, I felt quite ripped off. I'd been quoted £120 by another local glazier which I think was fair as it was a simple job, but they had a long wait time so I called 24h Glazing. These guys gave me a big story about how complicated the job was, it would take a long time etc. Since they were on site and I wanted the job done, I reluctantly agreed to their £300 quote. In the end, they were in and out within 30 mins (so it wasn't complicated at all) The finish wasn't particularly tidy, they left smeared sealant and broken glass for me to clean up. Can't help but think if my husband had been at home, the negotiations would have been different. The bank transfer was to one of their girlfriend's accounts which seemed a bit dodgy. I've read other reviews where people have been happy with the price so perhaps they just take advantage when they have a soft target. Having said all of this, the glazing is still in place over a year later so no issues there.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Rapid service, Excellent Price!!!

I accidentally broke a Transom Window above a front door at a property I was working on the exterior of. It was very short notice, but the guys were extremely helpful and accomodating... they gave me an excellent price for the window and came and fitted the new glass within a few hours. I am eternally grateful, and over the moon at the service I received... I couldn't recommend them any higher!

Thank you!!!

Simon @FulhamPaintingAndDecorating

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

HAPPY WITH THIS SERVICE

HAPPY WITH THIS SERVICE, THE GENTLEMAN ARRIVED PROMPTLY AND SOLVED THE ISSUE WITH FRIENDLY AND EFFICIENT SERVICE . I WOULD HIGHLY RECOMMENDED THIS COMPANY AND DEFINITELY USE THEM AGAIN! KEEP UP THE GOOD WORK.

November 13, 2021
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Rated 5 out of 5 stars

Efficient and quick

Mark knows his job and was very efficient and quick in his work . He made sure to clean everything after the task was done which I appreciate . Will be my go to person for all window requirements .

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience , helpful with suggestions about repair , also the specific type of glass needed for the repair seemed difficult to find but it was found and fitted the same day.

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Balcony Door repairs

I had the pleasure to have some repairs completed by Mark, he communicated very well to me throughout the whole process, from finding his company to completing the job. He was professional and gave me options. Was very impressed with the repairs and customer service he provided. He was accommodating and was extremely helpful. I will definitely use his services again in the foreseeable future.

August 22, 2021
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Rated 3 out of 5 stars

Disappointed

Quoted 200/300, then quoted 200 cash. He arrive and quoted 370 because he was surprised the door was wooden when it was quite clear in the photos. Then said it was an old sort of glass so it would take him an hour and a half to fit the new type of glass. The glass looks completely the same and he was gone in 30 mins but we just wanted it done so paid 350.

Get a set in stone quote from them. He did a good job but the messing around with quotes and dodgy explanation means there's a sour taste in the mouth.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

PATIO DOOR

Had an issue with my patio door, called and spoke with Mark, arranged a day and time. I loved the fact the company was local. Arrived on time, all I can say is 10/10 - EXCELLENT PROMPT SERVICE. Problem was resolved in less than 30 mins. I know who to call if I ever have any glazing issues again.

Thanks again Mark

May 1, 2021
Unprompted review
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