As I have not received items yet I can comment on following. Communication and order status very good. Ordered on a Friday night and shipped Monday. Price was good on items but since of their size I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and 24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for... See more
I ordered a hot water recirculating pump and it arrived promptly. Great service. The pump requires two union fittings that I thought came with it so I had to purchase them after. If the company would... See more
I ordered from 24hr.Supply and was pleasantly surprised by how fast everything arrived. The products were exactly as described and well-packaged. Customer service was responsive when I had a quick que... See more
Company details
- #2 of 6 best companies in Plumbing Supply Store
- #1 of 1 best companies in Boiler Supplier
- #2 of 2 best companies in Pipe Supplier
- #1 of 2 best companies in Pump Supplier
Written by the company
Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency. We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
Contact info
United States
- 844-669-4330
- customersupport@24hr.supply
- 24hr.supply
4.7
Excellent
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Missing Product
I Ordered two sets of risers. However, only one set was shipped and received. Customer service contacted me, following a review, and offered to send the missing product. True to the company name, it was here within 24 hours of being shipped.
April 6, 2025
Joe in CS was a huge help!
Joe in the customer service dept helped to get an urgent order shipped out and allowed us to get water service back running for an elementary school. He stayed in touch during the entire process with updates!
April 8, 2025
Unprompted review
Fast Service
April 8, 2025
Great place to shop
Great place to shop .
Easy to purchase , fast delivery and awesome service .
April 7, 2025
Attempted to get purchase question…
Attempted to get purchase question answered and was told he couldn’t find product on his computer even though I sent him the link to the company on line ordering site
April 3, 2025
Reply from 24hr.supply
We apologize about your experience. We set a high bar for customer support and are taking this feedback seriously.
All the best,
24hr Supply
Fast and easy
April 4, 2025
SPEEDY DELIVERY, SHIPPING NOT FREE
I FOUND THAT FOR WHICH I WAS LOOKING, AT A REASONABLE PRICE AND IT WAS DELIVERED LITERALLY WITHIN 24 HOURS. I AM IMPRESSED. ONLY NEGATIVE WAS FREE SHIPPING COST $22.05.
April 2, 2025
They shipped damaged heaters and no end…
They shipped damaged heaters and no end caps when I told them what happened they did the right thing and replaced heaters and added end caps no charge
March 20, 2025
Unprompted review
Super easy purchase process
Super easy purchase process. Glad to be able to use Apple Pay.
April 2, 2025
Great service
Had a problem with shipping and they handled it no problem. Very happy with the product I received and the service. Thank you 24hr supply
March 3, 2025
Had the part I needed in stock great…
Had the part I needed in stock great price and Speedy Delivery
March 6, 2025
Damage during shipping
Excellent customer service. My initial shipment had one damaged item. "Eli" contacted me, replaced the item at no cost to me. Definitely the "gold standard" for customer satisfaction.
March 4, 2025
I found this company is one of the most…
I found this company is one of the most suitable companies their material is outclassed.
March 12, 2025
Unprompted review
This company has some of the best…
This company has some of the best customer service that I have seen. It was easy to get a refund and the product.
March 5, 2025
Unprompted review
24x12 septic tank riser combo.
Quality product, a reasonable price and very fast shipping!
March 6, 2025
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