24hrslocksmith Reviews 

Really fast and affordable service from Maro. Arrived within 30 minutes, effectively changed my locks, wrote me a receipt and left. Also had a wireless card machine for payment. Would definitely use again!

George was quick and he solved the problem with my room door and I would highly recommend George

Ruben was so reassuring and helpful. Opened our gate in no time. A very smooth experience. Thanks Ruben!

Ruben was very friendly and efficient. Sorted out our door and locks not closing properly really quickly. Many thanks!!

Arrived on time and completed the job quickly.

Adam was great to deal with, arrived within 15mins and had the door open in about 15 seconds. Thanks Adam!

Call-out fee scam
On the website it says no call-out fee as an advantage but it still charged me £55 for call-out! Besides, VAT is top-up from all and they did not mention it at all on call!

Adam arrived promptly, explained the issue and dealt with it once I gave him the go-ahead. Very professional and polite.

Thanks.

Very speedy, arriving in 20 minutes! Adam quickly got me back into my flat and did a good job changing the locks. Thanks!

Thank you Ruben for your quick and expert assistance with our lock. We have a lock with a double locking mechanism that was not locking properly. Ruben was able to quickly assess and resolve the problem. He was really friendly and clearly explained what the problem was. Very helpful.

Alex absolutely saved us. He was extremely helpful and professional and so accommodating to our needs. Recommend him to ANYONE in a struggle. The dispatch was extremely quick and he solved the issue super efficiently. We are forever grateful!!

Alex saved us, he was really efficient and came quicky enven if our emegency was during the night. Thank you so much !!

Thanks to Alex, really nice and professional, he saved our night!
Recommend him definitely :)

I’ve used this locksmith service twice after being locked out, and both times Maro was extremely professional, efficient, and reliable. He arrived promptly, got the job done quickly, and made a stressful situation much easier. The company also responds to queries very quickly and keeps communication clear throughout. Excellent service overall — highly recommended.

Istavan was professional & quick to resolve the issue in under 5 minutes. He negotiated a good functional & none exploitive price & I’m happy & would recommend his services anyone beyond SE28.

Thanks, Bennon.

Rueben was friendly & polite & the job was completed quickly

Misleading price initially told me £55 to unlock my door and a 15-20 minute wait. After an hour in the cold they arrived and claimed it was £55 purely for the callout and the 1 minute the technician took to slip open my lock with a PIECE OF PLASTIC costed an additional £100.
Paid £155 to slip plastic through my door please do not use I wouldve gone elsewhere after the long wait if I knew of these hidden fees.

Adam was amazing! Helped out when we were locked out of our flat after clear inspection help us get into our flat without any damage!

Adam was brilliant! Quick to arrive, door opened in no time! Highly recommend.

I strongly advise others to avoid “24hrslocksmith” based on a very serious and distressing experience at my property.

I booked a locksmith after being clearly quoted a fixed price of £55 for a simple lock opening, with assurances of transparent pricing and no hidden callout charges. I was also told that if additional work was needed, the price would be around £30, and that I would not be charged if I did not agree to the price even if locksmith comes and you don’t agree to the price.

However, when the locksmith arrived, the situation was completely different. He immediately attempted to demand significantly higher amounts, including £149 for a replacement and later £100 just to open the lock, which directly contradicted what I had been told.

Shortly after, a second individual arrived with him in a vehicle. This second person had no tools, no uniform, and no identification. Their behaviour felt coordinated and intimidating, and they began demanding additional “callout charges” that were never mentioned at booking.

The situation escalated into aggressive behaviour, shouting, and what felt like a coordinated attempt by multiple individuals to pressure and intimidate us at our property. During this incident, we were also subjected to extremely racist and abusive language, which was completely unacceptable and deeply distressing.

The individuals then left abruptly.

Based on my experience, the company’s pricing claims are misleading, and their operatives behaved in an aggressive, unprofessional, and intimidating manner. I strongly warn others to avoid this service.

I have reported the matter to the relevant authorities.