He was prompt, and tried to resolve a very difficult lock malfunction. After two hours, made us secure and left, promising to return next day. This he did, and spent a further 2hrs solving the probl... See more
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I locked myself out of the house and went straight to google where I found 24 locksmith, I called on a Saturday about 3:30PM and got the confirmation they can come within an hour. I waited outside and... See more
Fast and efficient service from beginning to end, from initial phone call request to work completion. Very pleasant to deal with. Initially it was thought that it would be an expensive job, replacing... See more
Arrived within 2 hours. Sorted out issues, front door lock/handle, back door adjustment & safe issue. All sorted in three quarters of an hour. Job done. Would highly recommend, couldn’t fault.
Hasn’t replied to negative reviews
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Solved problem
The locksmith guy was great
The locksmith guy was great. He was friendly, helpful and honest.
Definitely recommend 24locksmith to family and friends.
Highly recommend
Arrived a couple of hours after call.
Soon solved problem.
Friendly capable engineer
Highly recommend
Fast and clean work
on time nothing was a problem very-very…
on time nothing was a problem very-very pleased
regards
R.Hughes
Arrived within 2 hours
Arrived within 2 hours. Sorted out issues, front door lock/handle, back door adjustment & safe issue. All sorted in three quarters of an hour. Job done. Would highly recommend, couldn’t fault.
Extortionate pricing
The main reason for my low review is the price. I had a guy come out and was friendly and polite but I was locked out and he drilled through the lock in 1 minute, so nice and quick but the company charged £130 labour costs (unjustified). Probably cheaper to buy the drill to do this then he tried to go on and try to sell me a new lock for the door for £60 when it cost £10-£20 in a hardware store

Reply from 24locksmith
Brilliant service
Fantastic service in the middle of night - came out so quickly and sorted everything - very impressed and have stored their number in case I need again!
Fast and efficient call out And good at…
Fast and efficient call out And good at there job . Got me out of a tight spot and fitted a new lock all in under an hour would use again ( just hope I don't have too )
Well done in my time of crisis
Came with in the time .
Got straight to the job which was needed and was pretty fast.
It needed to be. He got on and did the job well.
Considering what was going on .
Very professional.
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