24MX Česká republika Reviews 

1,780
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, noting that items often arrive quickly, sometimes even earlier than expected, and are well-packed. Many consumers are highly satisfied with the product quality, describing it as excellent workmanship, and appreciate the amazing selection of products available. People also highlight the competitive pricing, consistently finding great value for their purchases. However, some customers also noted issues with delivery times, experiencing delays that sometimes caused them to miss specific deadlines or events.

What people talk about most

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency. Many... See more

Product

Customers generally express satisfaction with the products, highlighting great selection, quality, and good... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the workmanship... See more

Price

Users describe positive interactions with price, consistently finding the pricing to be good and even great.... See more

Order

Reviewers mention ambiguous feedback about their orders, with some expressing frustration over delays that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought riding jacket Revit Vision Pol Tarres for good price whit cupon. Free shipping whit DPD Order made on sunday, next day was shipped and next day delivered (Czech rep.) Very satisfy whit the pu... See more

Company replied

Rated 5 out of 5 stars

Recently I've been looking for some special goggles, specific ones, something that would fully cover my face and have that sleek ski-goggle design.. and I found what I was looking for through 24MX... See more

Company replied

Rated 5 out of 5 stars

Great experience with this shop. Ordered goods were delivered in time, packed well. I had to return product, I chose the wrong size. Seller provided return labels, the return was simple. Money receive... See more

Company replied

Rated 5 out of 5 stars

I am completely satisfied. The goods arrived quickly and in good condition. The sweatshirt is absolutely great. It is warm but at the same time it is not hot in it in warm weather, at least while driv... See more

Company replied


Company details

  1. Sports

Written by the company

24MX je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

24MX

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)
Vrácení zboží do 60 dnů
Zakoupené zboží můžete vrátit nebo do 60ti dnů od jeho zakoupení. Zboží musí být zabaleno v originálním balení, nepoužito a v perfektním stavu. Nepřijímáme vrácení elektroniky (CDI boxy a systémy zapalování), podložky ventilu, hlavní trysky karburátoru, zboží vyrobeno na zakázku a výrobky podléhající zkáze jako jsou doplňky stravy a energetické nápoje.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,780)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cool shop

Great shop with a lot of parts and working stuff for everyone with reasonable prices. Also fast shipping. Always nice to shop here.

February 15, 2023
Rated 3 out of 5 stars

I like the product

I like the product, the quality. I dont like that adds are offering discount but do not specify it is conditioned by the amount of the money spent. It is hidden is small text on eshop pages. :-(

January 14, 2023
Rated 1 out of 5 stars

No money back - if you want to return gods

If you want to cancel order - even in "minutes" after placing order - no chance for return. We declined package and from 9.1.2023(day that package arrive back to store) nothing happend - they claim they dont have it. So be ware if you want to return anything...

January 2, 2023
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you for your feedback.

We are very sorry you are experiencing these problems.

As I can see one of our agent is in contact with you, solving the problem.

Sometimes it can take more time until we can se the returned product in our system. Because of that I would like to ask you a little bit more patience.

Thank you again.

Sincerely,
24MX

Rated 5 out of 5 stars

pros

pros - good product quality, low price, fast delivery.
cons - after sending the order, it is not possible to complete or modify the order, perhaps you would like to set a delay of approx. 24 hours for processing the order.
I am completely satisfied with the purchase and the store.

January 17, 2023
Rated 1 out of 5 stars

Disappointing customer service

Sale price of the product would not be honored for goods exchange while wrong size of the product was delivered at the first place…
Plus a lack of direct customer support line questions the reliability of this company

December 5, 2022
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you for reviewing us. This is unfortunately our part of our policy that you can read on our website.

If you return any product to us and you are reordering the updated prices will be applied.

Kindly,
24MX

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