24MX France Reviews 

22,350
•
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

Rather dissatisfied due to the appalling logistics (delivery service). Delivery took three times longer than the stated maximum timeframe announced. On top of that, the delivered package was compl... See more

Rated 5 out of 5 stars

Although the order was quite slow to be dispatched it all arrived well packed. The handlebars had some paint knicks that seemed to be from Renthal and not 24mx'es fault. I let them know and they of... See more

Rated 3 out of 5 stars

Bought a screw that goes into the handlebar for holding handlebar protection (don't know how it's called in English). These parts are all sold in pairs. The description of the item I ordered did n... See more

Company replied

Rated 5 out of 5 stars

A9 air filter cleaner does not work very well. It doesn't come with any instructions & definitely isn't water soluble like other air filter cleaning products. Definitely wouldn't recommend it. After c... See more

Company replied

Company details

  1. Hobby Store

Written by the company

Chez 24MX, nous avons pour mission de vous fournir tout l'équipement et les pièces nécessaires au motocross, enduro, moto, et pit bike. Notre objectif est d'offrir une expérience d'achat inédite ainsi qu'une large gamme de produits à des prix imbattables.

Bienvenue sur 24MX

Written by the company

60 jours pour être satisfait ou remboursé
En commandant sur 24MX, vous avez 60 jours pour changer d'avis.
Livraison gratuite dès 150€
Tous les colis sont assurés et traçables. Lorsque votre commande dépasse 150€, nous vous offrons les frais de port ! Tous les colis sont assurés et traçables.

Contact info

3.8

Great

TrustScore 4 out of 5

22K reviews

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3.8

All reviews

(22,350)

1,935 reviews in the last 12 months

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Rated 5 out of 5 stars

As usual everything perfect

As usual everything goes fine, from the order to the delivery. Thank you!

February 1, 2026
24MX France logo

Reply from 24MX France

Hello,

Thank you for your kind message. We’re really glad to hear that everything went smoothly from placing your order to delivery.

It’s always great to know that the whole process met your expectations. Feedback like yours means a lot to our team and motivates us to keep providing the same reliable service every time.

We truly appreciate you taking the time to share your experience, and we hope your new gear serves you well.

Rated 5 out of 5 stars

good

Carefully packaged. Product as described.
The delay was a bit long...
responsive customer service

January 15, 2026
24MX France logo

Reply from 24MX France

Bonjour,

Merci d'avoir pris le temps de nous laisser un commentaire.

Nous prenons note de vos remarques concernant les délais de livraison.

Excellente journée.

L'équipe 24MX

Rated 5 out of 5 stars

Nothing to say every thing is

Nothing to say every thing is. Okey Big Up 👌

January 25, 2026
24MX France logo

Reply from 24MX France

Hi,

Thank you for your message, it really made us smile.

We’re glad to hear everything went well and that you’re happy with your experience. That’s exactly what we aim for with every order.

We truly appreciate the support and hope to see you back with us again soon.

Kind regards,

Rated 2 out of 5 stars

The packaging was poor

The packaging was poor; the box arrived damaged. Upon unpacking, the small inflator didn't work and smoke came out when plugged into the car's 12V socket: it's unusable. Shipping was fast, and the other products are functional.

December 9, 2025
24MX France logo

Reply from 24MX France

Bonjour,

Nous sommes navrés d'apprendre qu'un des articles est arrivé endommagé.

Notre service client vous a envoyé un mail à ce sujet, nous attendons votre réponse, pour trouver une solution à ce litige.

Excellente journée.

L'équipe 24MX

Rated 2 out of 5 stars

I don’t receive all my order !!

I don’t receive all my order !!

December 28, 2025
24MX France logo

Reply from 24MX France

Bonjour,

Nous sommes navrés d'apprendre que votre commande a pris du retard.

Nous constatons que vous avez finalement reçu votre second colis.

N'hésitez pas à contacter notre service client si besoin à info@24mx.fr

Excellente journée.

L'équipe 24MX

Rated 1 out of 5 stars

Bad experience

The delay and délivery date still not communicated!

November 26, 2025
24MX France logo

Reply from 24MX France

Bonjour,

Nous sommes navrés d'apprendre que vous n'avez pas reçu votre colis.

Nous vous avons envoyé un email à ce sujet et attendons votre réponse pour trouver une solution.

Bonne journée.

L'équipe 24MX

Rated 4 out of 5 stars

the delivery was one day later

the delivery was one day later, there's no notice on how to use the product.
Otherwise it's a good product, nice colour, but only three sides instead of four.

November 16, 2025
24MX France logo

Reply from 24MX France

Bonjour,

Nos tentes sont livrées avec trois côtés comme indiqué dans la description du produit.

Si vous avez des difficultés à la monter, n'hésitez pas à nous contacter, nous vous enverrons des vidéos explicatives.

Excellente journée.

L'équipe 24MX

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