24MX France Reviews 

22,350
•
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

Rather dissatisfied due to the appalling logistics (delivery service). Delivery took three times longer than the stated maximum timeframe announced. On top of that, the delivered package was compl... See more

Rated 5 out of 5 stars

Although the order was quite slow to be dispatched it all arrived well packed. The handlebars had some paint knicks that seemed to be from Renthal and not 24mx'es fault. I let them know and they of... See more

Rated 3 out of 5 stars

Bought a screw that goes into the handlebar for holding handlebar protection (don't know how it's called in English). These parts are all sold in pairs. The description of the item I ordered did n... See more

Company replied

Rated 5 out of 5 stars

A9 air filter cleaner does not work very well. It doesn't come with any instructions & definitely isn't water soluble like other air filter cleaning products. Definitely wouldn't recommend it. After c... See more

Company replied

Company details

  1. Hobby Store

Written by the company

Chez 24MX, nous avons pour mission de vous fournir tout l'équipement et les pièces nécessaires au motocross, enduro, moto, et pit bike. Notre objectif est d'offrir une expérience d'achat inédite ainsi qu'une large gamme de produits à des prix imbattables.

Bienvenue sur 24MX

Written by the company

60 jours pour être satisfait ou remboursé
En commandant sur 24MX, vous avez 60 jours pour changer d'avis.
Livraison gratuite dès 150€
Tous les colis sont assurés et traçables. Lorsque votre commande dépasse 150€, nous vous offrons les frais de port ! Tous les colis sont assurés et traçables.

Contact info

3.8

Great

TrustScore 4 out of 5

22K reviews

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3.8

All reviews

(22,350)

1,800 reviews in the last 12 months

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Rated 5 out of 5 stars

Tres bon site


Tres bon site, beaucoup de matériel a disposition,des accessoires tres pratique et solide.
Very good site, lots of material available, very practical and solid accessories.

March 8, 2025
Rated 1 out of 5 stars

The shipping company they use was…

The shipping company they use was terrible. The communicaiton between 24MX and the shipper doesnt seem to function. A bad 1st experience. I will try again, because their customer service person was kind and tryin to help.

February 20, 2025
24MX France logo

Reply from 24MX France

Bonjour,

Nous sommes désolés d’apprendre que votre expérience avec notre service d’expédition n’a pas été à la hauteur de vos attentes. Nous comprenons à quel point une livraison inefficace peut être frustrante, et nous regrettons sincèrement les désagréments causés.

Nous vous remercions pour votre patience et votre compréhension, ainsi que pour vos aimables mots à l’égard de notre service clientèle. Sachez que nous prenons vos retours très au sérieux et que nous travaillons en permanence pour améliorer notre collaboration avec nos partenaires logistiques.

Nous espérons avoir l’opportunité de vous offrir une meilleure expérience lors de votre prochaine commande. N’hésitez pas à nous contacter si nous pouvons vous aider davantage.

Bonne journée,
24MX

Rated 5 out of 5 stars

best experience

hello everyone, I learned about this site from my neighbor who is a motocross fan for him and his family, so I tested it and was able to see how lucky I was to know 24 mx, I thank him so than 24 mx

November 30, 2024
Rated 1 out of 5 stars

I still haven't received my package

I still haven't received my package
from 10/11/2024
today 05/12/2024

December 5, 2024
24MX France logo

Reply from 24MX France

Hello

We understand your frustration with the delayed delivery of your package.

We sincerely apologize for the inconvenience this has caused.
We know how disappointing it is to wait longer than expected for an order, especially when you were anticipating its arrival.

We value your business and want to assure you that we're looking into this matter. We're working diligently to track your package and will provide an update as soon as we have more information.

Thank you for your patience and understanding.
24MX

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