24MX Ireland Reviews 

1,268
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products and items, noting they are exactly as described and arrive in perfect condition, offering excellent value. Many appreciate the competitive and reasonable pricing, finding great deals and discounts on their purchases. The overall shopping experience is often described as easy and hassle-free, with many highlighting fast, reliable, and well-packaged delivery. However, some customers also noted significant delays in delivery times, with orders arriving weeks later than expected or not at all. Many reviewers expressed frustration over the lack of updates or tracking information provided for their delayed shipments, leading to uncertainty and disappointment.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast and prompt delivery, often... See more

Product

People report positive experiences with product quality, often describing items as sturdy, well-made, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the great... See more

Price

Customers consistently report positive experiences with pricing, often highlighting great and fair prices,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some expressing satisfaction with their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more

Company replied

Rated 4 out of 5 stars

No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more

Company replied

Rated 4 out of 5 stars

It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging

Company replied

Rated 4 out of 5 stars

Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to 24MX

Written by the company

Fast deliveries
Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,268)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

good quality

All products 100%

October 6, 2024
24MX Ireland logo

Reply from 24MX Ireland

Thanks for sharing your feedback! We really appreciate you taking the time to leave a review and hope you were happy with your experience.

Rated 5 out of 5 stars

Great service 👏

Great service 👏

October 6, 2024
24MX Ireland logo

Reply from 24MX Ireland

Thank you for your review! We’re delighted to hear you were happy with our service. Your feedback means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Had the oil in stock at a fair price

Had the oil in stock at a fair price. Delivered quickly. Job done and no delays.

September 22, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that we had the oil you needed at a good price! We appreciate your feedback and are glad our quick delivery helped you avoid delays.

Rated 1 out of 5 stars

Very bad

Very bad! Steer clear of 24mx if you’re looking for professionalism. Your parcel won’t arrive when on time and that is….if it ever arrives at all like mine never arrived. All the best I won’t be ordering from this place ever again I will stick to my locals for race parts. Very unreliable company.

September 17, 2024
Unprompted review
24MX Ireland logo

Reply from 24MX Ireland

Hello,

Thank you for your feedback.

We apologize that there were problems with the delivery.

We recommend you contact customer service, they will check what has happened and help you.

Kind regards.
24MX Team

Rated 5 out of 5 stars

Quick service

Quick service, no long wait. Good product.

August 17, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're glad you enjoyed your experience with our quick service and good product. Thank you for your positive feedback!

Rated 5 out of 5 stars
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you had a great experience with our site and fast delivery. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Very easy ordering process and fast…

Very easy ordering process and fast international delivery.

August 6, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you found our ordering process easy and that you experienced fast international delivery. Thank you for your positive feedback!

Rated 4 out of 5 stars

Happy customer

Product was as described. Perfect for what I needed it to do. Delivered quickly. I am one very happy customer.

August 5, 2024
Rated 3 out of 5 stars

Fast and quick delivery

Fast and quick delivery unfortunately the parts are not the correct ones for year i was after

August 5, 2024
24MX Ireland logo

Reply from 24MX Ireland

Hello,

We're sorry that you received incorrect products.

In this case, in order to review the case and find a solution, we will need photos, as we are an online sales platform and cannot assess the issues with your order without visual evidence. After we obtain all the necessary documentation, we will respond promptly with the next steps. Should a return be required, we will provide you with additional details.

Kind regards,

24MX

Rated 1 out of 5 stars

My recent package was badly damaged and…

My recent package was badly damaged and box was half opened and some of the contents inside was crushed , I’m not sure if this was company or delivery’s fault but wasn’t impressed

July 30, 2024
24MX Ireland logo

Reply from 24MX Ireland

Hello,

We're sorry to hear that your order was delivered damaged.

If you have a damaged item or wish to utilise the warranty, we kindly ask for photos, as we are an online sales platform and cannot assess the issues with your order without visual evidence. After we obtain all the necessary documentation, we will respond promptly with the next steps. Should a return be required, we will provide you with additional details.

Kind regards,
24MX

Rated 1 out of 5 stars

Still not received

Still not received. Tracker does not work. Very slow service. Shipping free after €150 yet I had to pay €20 more and still takes a week. Won’t be ordering again

July 30, 2024
24MX Ireland logo

Reply from 24MX Ireland

Hello,

We apologise for the inconvenience caused by your lost order. If you are experiencing delivery issues, please take a moment to check the tracking information for the latest status of your parcel. Alternatively, you can reach out to our customer service team so we can follow up with the carrier on your behalf. It is essential that you get in touch with us so we can assist you in resolving this matter.

There is a €14.99 delivery fee for bulky products, this information is mentioned on the product page of bulky products.

Kind regards,

24MX

Rated 5 out of 5 stars

Great service

Great service

June 7, 2024
Unprompted review
24MX Ireland logo

Reply from 24MX Ireland

Thank you for taking the time to leave a review! We really appreciate your feedback and hope you were happy with your experience.

Rated 1 out of 5 stars

My first order was late and I had no…

My first order was late and I had no tracking info ,very difficult to get information through emails. My second order was declared missing after 1 week of being overdue the delivery date

July 26, 2024
24MX Ireland logo

Reply from 24MX Ireland

Good morning Jake,

Thanks for your patience during this matter,

we are sorry to hear you were not satisfied with the service we can see our customer service team has resolved your case and you have been refunded.

Kindest regards,

24MX Team

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