2cholidays Reviews 

1,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being remarkably straightforward, adding that any questions are answered promptly. Consumers also emphasize that the staff are exceptionally helpful, polite, and responsive when handling various requests or queries. People love the wonderful locations and mention that the holiday accommodations are well-equipped, clean, and very comfortable. Though some reviewers experienced issues with cleanliness, reporting problems such as carpet stains, unpleasant odors, or missing essential items upon arrival. A few other people also felt that certain properties lacked proper maintenance, adequate supplies, or sufficient privacy.

What people talk about most

Holidays

Clients share positive opinions on holidays, noting that accommodation is consistently spotless and offers... See more

Booking process

People report positive experiences with the booking process, frequently highlighting that it is quick,... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, noting that the team is always helpful, immediately... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences vary significantly. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great stay at the California Cliff holiday park. The staff were very pleasant and helpful. The facilites were clean and very well organised. The caravan itself was exactly as advertised and chec... See more

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,825)

242 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant caravan at lees caravan park

Brilliant caravan at lees caravan park
Very clean and well maintained

May 25, 2026
Unprompted review
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Reply from 2cholidays

Hi Melanie
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that everything was just as it should be on arrival. We really appreciate your feedback and hope to welcome you back to Lee's Caravan Park again in the future.
Kind regards,
The 2cHolidays Team

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Rated 5 out of 5 stars

Will

Will , you were amazing thank you very much helping with the holiday booking ! you made our weekend! I will call you next holiday time for sure

June 6, 2026
Unprompted review
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Reply from 2cholidays

Hi Zsofia
Thank you for your lovely review. We're delighted to hear that Will was able to help make your booking experience such a positive one. We'll be sure to pass your kind words on to him, he'll be thrilled to know he helped make your weekend. We look forward to helping you plan your next holiday when the time comes.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Perfect break in every way.

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking the sea was perfect. I have stayed on this site several times and have already booked another date this summer. Will always use 2cholidays, customer service is excellent!

May 18, 2026
Unprompted review
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Reply from 2cholidays

Thank you for your wonderful review and for your continued support. It's lovely to hear that another stay with us was everything you hoped for and that our team helped make the whole experience smooth from start to finish.
We're especially grateful for your loyalty and are delighted you've already booked your next summer break.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing caravan

Lovely caravan. Well equipped. Fantastic location very neat beach. Lovely sitting out on Decking.
Had a great stay. Would definitely go again.

May 22, 2026
Unprompted review
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Reply from 2cholidays

Hi Deborah
Thank you for your lovely review. We're delighted to hear you had such an enjoyable stay and that you're already thinking about a return visit.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

The bungalow was perfect (14006…

The bungalow was perfect (14006 Waterside) spotlessly clean and very well fitted out, just two niggles no toilet brush and no WIFI which really spoilt our weekend which was such a shame. And the bonus was the weather was perfect.

May 22, 2026
Unprompted review
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Reply from 2cholidays

Hi Joan
Thank you for your lovely 5* review. We're thrilled to learn no 6 Waterside was such a great fit for your stay and that you were able to enjoy both the property and the beautiful weather.
We appreciate your feedback regarding the missing toilet brush and lack of WiFi, and we're sorry these aspects impacted your weekend. Your comments will be passed on for review. We hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team

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Rated 5 out of 5 stars

2c holidays will always be our first…

2c holidays will always be our first choice of company to book with, the customer service is AMAZING, any problems we have incurred (which is only one over 5 years of using 2c, was sorted within 24 hours, even on a bank Holiday, its easy to book and definitely offer the best prices, would 100% recommend using them. Brilliant thank you so much. Locations are perfect, booking process is easy too.

April 18, 2026
Unprompted review
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Reply from 2cholidays

Hi Kylie
Thank you for your fantastic 5* review and for your continued support over the years. It means so much to know that we've become your first choice when planning a holiday.
We're especially grateful for your kind words about our team and the trust you've placed in us over the years, we look forward to helping you create many more holiday memories in the future.
Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Booking process smooth and easy

Booking process smooth and easy, any issues they are quick to resolve, places are in good location used 2c 4 times And will continue to use them. Great service

May 14, 2026
Unprompted review
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Reply from 2cholidays

Hi Katie
Thank you for your continued support. It's wonderful to hear you've enjoyed several holidays with us already. Dont forget, every completed booking brings you one step closer to your loyalty stay.
We really appreciate your kind comments about our team and service and look forward to welcoming you back soon

Kind regards,
The 2cHolidays Team

Rated 4 out of 5 stars

Easy to book

Easy to book.
Easy to check in
Always clean/tidy caravans

May 18, 2026
Unprompted review
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Reply from 2cholidays

Hi Jayne
Thank you for your lovely review. We're delighted to hear that everything was straightforward and hassle-free, helping you get your holiday off to the best possible start.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Excellent service and very competitive…

Excellent service and very competitive price, ten out of ten

May 13, 2026
Unprompted review
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Reply from 2cholidays

Hi Peter
Thank you for your fantastic 5* 10/10 review. We're delighted to hear you felt you received great value and service during your booking experience with us.
We hope to welcome you back for another holiday soon.

Kind regards,
The 2cHolidays Team

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Rated 5 out of 5 stars

A lovely house

A lovely house, lots of things to do so you never get bored. Amazing grounds for humans and dogs! The annexe got really hot especially at night could do with aircon to support the many windows

May 18, 2026
Unprompted review
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Reply from 2cholidays

Hi Katharine
Thank you for your lovely review. We're delighted to hear you enjoyed your stay and were able to make the most of the grounds and everything the property has to offer, especially your four-legged companions.

We appreciate your feedback regarding the annexe and will be sure to pass your comments on to the owner for consideration. We hope to welcome you back again in the future.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing company

Amazing company , great customer service, great accomodation, great location by the sea

May 8, 2026
Unprompted review
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Reply from 2cholidays

Hi Adam
Thank you for your wonderful 5*review. We're delighted to hear you had such a positive experience and that your holiday was everything you hoped it would be.

We hope to welcoming you back for another break soon.

Kind regards,
The 2cHolidays Team

Rated 4 out of 5 stars

Clacton on sea

We had a wonderful weekend in Clacton on Sea visiting our Daughter. Caravan and the site was lovely. Had no issues booking and was very easy to use the site. However, I would suggest you highlight strongly about the extra charge for dogs as this was not clear and put an extra charge on later. Maybe but it in with the price.

May 1, 2026
Unprompted review
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Reply from 2cholidays

Hi Marie

Thank you for your lovely review. We're delighted to hear that everything was straightforward and easy, from booking to arrival, allowing you to focus on enjoying your holiday.

We really appreciate your feedback regarding the dog fee, which is currently included on the listing, and will continue to look at ways that all aspects of the guest booking experience can be improved. We hope to welcome you back again soon

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

I’ve booked our trips to Hunstanton via…

I’ve booked our trips to Hunstanton via 2cholidays over a few years now and they have always been so helpful and kind over the phone. Nothing has been too much to ask and if we’ve ever had any issues they’ve been very quick to fix anything. I’ve recommended them to my in-laws and sister-in-law who have both used them for holidays and said how brilliant they’ve been. Definitely the cheapest prices out there and fabulous caravans and lodges to choose from. Will always use to 2c to book our holidays!

May 8, 2026
Unprompted review
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Reply from 2cholidays

Hi Cathy
Thank you for such a wonderful review and for your continued support over the years. There's no greater compliment than returning guests who trust us with their holidays time and time again, and we're especially grateful that you've recommended us to your family as well.

As one of our valued returning guests, don't forget to make use of your £50 Voucher, and remember that every completed booking brings you closer to your complimentary loyalty stay after 10 bookings.

We can't wait to help you plan your next getaway.

Kind regards,
The 2cHolidays Team

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Rated 5 out of 5 stars

Van in Norfolk.

We’ve had two holidays with you and my sister has booked also on our recommendation. The vans are spotless and have all the amenities that you need. The vans are set in beautiful locations and also always quiet . Also very good value for money.

May 3, 2026
Unprompted review
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Reply from 2cholidays

Hi Denise
Thank you for your lovely 5*review and for choosing to book your stay with us again. It's wonderful to hear that you've also recommended us to your family.

We’re delighted that your holidays have consistently lived up to expectations, and we truly appreciate your continued support. Don't forget that every completed booking brings you closer to your Free loyalty stay after 10 bookings.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Great company

Great company, we have had lots of stas with them. Simple and transparent booking process and simple good value. Will definitely use them again (and again)

May 5, 2026
Unprompted review
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Reply from 2cholidays

Hi Ruth
Thank you for your fantastic 5* review and for choosing to stay with us time and time again. It's wonderful to know that you rate the service and value for money we offer so highly over the years.

We truly appreciate your loyalty. Don't forget that every completed booking brings you closer to your complimentary loyalty stay after 10 bookings.

We look forward to welcoming you back again soon

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Have been using 2C Holidays for some…

Have been using 2C Holidays for some years now and have never been dissapointed. Easy to book online or by phone, staff are always very helpful. Great range of caravans for all budgets with plenty of choice of locations.

May 8, 2026
Unprompted review
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Reply from 2cholidays

hi Steve
Thank you for your lovely review and for your continued support over the years. It's wonderful to know that we've consistently been able to help you find the right holiday, whatever the occasion or budget.
Your kind words about our team mean a great deal, and we're grateful that you've chosen to return to us time and time again. We look forward to helping you plan many more holidays in the years ahead.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

We stayed for 2 nights at manor park…

We stayed for 2 nights at manor park Hunstanton in main a lovely caravan the booking process was very easy and we were responded to very quickly the caravan was lovely and cleaning very well equipped a home from home the instructions were very clear and helpful from how to gain access to the caravan,how to work the heating,the fire cooker and TV we would recommend the caravan and will return in the future

May 6, 2026
Unprompted review
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Reply from 2cholidays

Hi Diane
Thank you for your lovely 5-star review. It's wonderful to know you had a smooth and comfortable stay that felt like a home away from home. We're especially pleased to hear you'd recommend us to others, and we look forward to welcoming you back for another stay in the future.

Kind regards,
The 2cHolidays Team

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Rated 5 out of 5 stars

Excellent, friendly holiday company

I always use 2cholidays when booking our seaside breaks. The website is easy to use and if I have ever had to call the office, the staff are always friendly and helpful.

May 2, 2026
Unprompted review
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Reply from 2cholidays

Hi Rachel
Thank you so much for your lovely review!
We’re delighted to know that you find our website easy to use and that our team has been friendly and helpful whenever you’ve contacted us.
We really appreciate your continued support and look forward to helping you plan many more relaxing getaways by the sea!
Kind regards The 2cholidays Team

Rated 1 out of 5 stars

The caravan was very dated not cleaned…

The caravan was very dated not cleaned properly and the mattress was so old and uncomfortable we left a say early and the on suite toilet smelt of raw sewage for ages when you flushed it tried complain never heard anything back

May 1, 2026
Unprompted review
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Reply from 2cholidays

Dear Kevin,

Thank you for taking the time to share your feedback with us. I am very sorry to learn that you were disappointed with your stay.

Please be assured that we take all guest feedback seriously, and had we been aware of your concerns during your stay, we would have been more than happy to support you and look into these matters for you at the time.

Having reviewed our records again, I am unable to see that we were contacted regarding any issues or concerns whilst you were at the property, nor have we received a complaint form since your departure. We always want our guests to feel comfortable and enjoy their stay with us, so I am genuinely sorry to hear that the property did not meet your expectations on this occasion.

Guest satisfaction is very important to us, and we truly value the opportunity to resolve any concerns during a guest’s stay whenever possible.

Thank you again for bringing your experience to our attention. We do appreciate your feedback and are sorry that your stay was not a more positive one.

Kind regards,
Sarah

Rated 5 out of 5 stars

Stayed in Suffolk Sands in Felixstowe

Stayed in Suffolk Sands in Felixstowe. The mobile home was fantastic for our 2 night stay. We wish we could have stayed longer. We are planning on going back soon!

May 2, 2026
Unprompted review
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Reply from 2cholidays

Hi Donna,
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your stay at Suffolk Sands so much that you wished you could have stayed longer, that’s always the best kind of feedback we can receive.
We would be absolutely delighted to welcome you back again soon for another wonderful stay in Felixstowe.
Kind regards,
The 2cHolidays Team

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