2Gether Insurance Reviews 

17,238
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,517 reviews, reviewers had a great experience with this company, expressing high satisfaction with their overall breakdown cover. Customers frequently praise the competitive pricing and find the online platform exceptionally straightforward and easy to use when buying policies. Consumers also appreciate the friendly staff and prompt assistance provided by the team when drivers experience trouble on the road. However, some people mentioned that renewal prices increased dramatically over time, making future policies much more expensive than initial purchases. Reviewers also noted occasional confusion regarding automated phone menu systems and experienced unexpected additional costs required for certain vehicle callouts.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting very competitive and affordable rates for... See more

Service

People report ambiguous experiences with service, often praising the reasonable pricing and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Value for money

Users describe positive interactions with value_for_money, consistently highlighting the great prices and... See more

Website

Consumers find website to be positive and note it is quick and easy to navigate and purchase. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,238)

3,347 reviews in the last 12 months

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Rated 3 out of 5 stars

It was easy to purchase but

It was easy to purchase but I gave it a 3 star because the proof is in the pudding and as I haven't needed to use there service as yet I can't say how good they are

August 4, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We appreciate your honest feedback - thank you for leaving a review. We're glad some aspects of your experience were positive and we'd welcome any further thoughts. Please feel free to contact us at customer.care@2gi.co.uk making sure to include your Policy Number. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very straightforward

Very straightforward

August 4, 2026
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Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Straight forward

Straight forward, good value.

August 4, 2026
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Reply from 2Gether Insurance

It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great service and very helpful.

Great service and very helpful.

July 11, 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

Awful!

Useless company. Refused to come out to my car because it was on herringbone paving (my driveway) as they said they wouldn’t be able to recover the vehicle. This is a normal driveway that the majority of houses have. Also refused to come out to even inspect the issue without recovering it! Excuse after excuse and would not offer a suggestion or solution. Would not recommend and will not be renewing with them.

August 10, 2026
Unprompted review
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Reply from 2Gether Insurance

We're sorry to read this review and we'd like to find out more about your experience. Please don't hesitate to get in touch at customer.care@2gi.co.uk and a member of our team will be in touch with you directly. The 2Gether Insurance Team

Rated 5 out of 5 stars

I'm new customer,before i didn’t use…

I'm new customer,before i didn’t use this services.Hope you will give me best services in future.

August 10, 2026
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Reply from 2Gether Insurance

It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

Following being stranded in a different…

Following being stranded in a different part of the country we called for assistance
We were told We would have to find a garage for the vehicle to be removed to, we asked which garage, don't know the area, and which garage would come out at this time (was late) , the response was, that we would have to find a garage - down to us.
When asked to recheck policy, we were responded with "I don't need to check, Ive been working here for 4 years" The responses were abrupt, cold and uncaring.
No mention of a garage list, no mention of hotel or travel options
I understand the policy, and its restrictions, however the call, left me concerned, and worried for myself and my children, stranded in a different part of the country.  If my wife was to be stranded similarly, and called, and received this response, I fear the way they would have handled it.

The response from 2gether was - 'The call handler offered the assistance in line with your cover offering'

Pathetic!

Response - Following my review, 2Gether responded by asking me to get in touch with them, to clarify - I have raised my issues with them, and they have been extremely dismissive - basically saying oh well, and theres nothing you can do about it. The response to this review is insincere, and disapointing.

June 5, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to hear your experience fell short of expectations. We'd like to find out more so the right team can look into this. Please reach out to us at customer.care@2gi.co.uk at your earliest convenience. The 2Gether Insurance Team

Rated 5 out of 5 stars

Friendly, quick and efficient . Excellent service.

Quick and efficient. Friendly recovery driver.

August 2, 2026
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Reply from 2Gether Insurance

It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 4 out of 5 stars

Easy to navigate and the best value for…

Easy to navigate and the best value for money

August 10, 2026
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Reply from 2Gether Insurance

We're glad to hear things went well overall. Thank you for sharing your experience - we really appreciate it. If you have any further feedback, please don't hesitate to contact us at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 5 out of 5 stars

Five stars for the easy sign-up process…

Five stars for the easy sign-up process and a good price for the year. Was let down by RAC on a recent would-be call out so was looking for a different cover after expiry of the last, and found this.

Can’t mark it all overall as haven’t had to use the service yet in full to test it out. But also hopefully won’t have to!

August 10, 2026
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Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very easy to purchase cover and all…

Very easy to purchase cover and all done on line very good price and same cover

August 10, 2026
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Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use

Easy to use, spoke to a very helpful lady, documents emailed to me very promptly.

August 3, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very considerate and efficient…

Very considerate and efficient breakdown driver and excellent communication

August 10, 2026
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Reply from 2Gether Insurance

Thank you so much for your kind review. We're pleased to hear things went well and we appreciate you sharing your experience with us. We'll always be here when you need us. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Have only just signed up so can only…

Have only just signed up so can only relate this experience. Very easy and quick process, web site clear and quick response time. Confirmation and response almost immediate. All neccessary information supplied.

August 7, 2026
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Reply from 2Gether Insurance

Thank you so much for your kind review. We're pleased to hear things went well and we appreciate you sharing your experience with us. We'll always be here when you need us. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a positive one. Thank you for taking the time to let us know - it really does mean a lot to our team. The 2Gether Insurance Team

Rated 1 out of 5 stars

I broke down on a busy dual carriage…

I broke down on a busy dual carriage way with a baby and two children with additional needs (ADHD/Autisim). I was told waiting was 2 hours, even on priority! By the time the recovery came I had been left for 3 hours waiting at the side of a busy road with three children whilst Lorry’s were thundering past. Needless to say I will be cancelling this breakdown cover and going with someone else!

However I will say the recovery guy was great

August 10, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're really sorry to hear this. We'd like to understand more about your experience and make sure the right team is made aware. Please contact us at customer.care@2gi.co.uk and we'll follow up with you. The 2Gether Insurance Team

Rated 4 out of 5 stars

Was very easy to take out no hassle

Was very easy to take out no hassle. Not had cause to use it as yet so not able to review that.

August 2, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're glad your experience was positive and we appreciate you taking the time to share it. We'd love to hear any further thoughts you have at customer.care@2gi.co.uk. The 2Gether Insurance Team

Rated 1 out of 5 stars

Don’t bother taking a policy out with…

Don’t bother taking a policy out with this company, they will only take you to nearest garage, they will not take you and your vehicle home. They are not mechanics that drive recovery vehicles and will only effect a spare wheel change or a battery check. I have been left in a very difficult position by them.

August 10, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for bringing this to our attention. We're concerned by your feedback and would like to hear more. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 1 out of 5 stars

I think being on hold for 40 mins…

I think being on hold for 40 mins before being able to speak to an operator is unacceptable. I then had to wait 130 mins for the recovery driver to arrival. I’ve had my insurance for 2 years and this is the first time I’ve had to call. Based how long I had to wait to speak to someone I won’t be renewing my membership.

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave your review. We're sorry to hear your experience wasn't positive and we'd like to find out more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team

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