2Gether Insurance Reviews 

17,266
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,522 reviews, reviewers had a great experience with this company. Customers frequently mention that the digital platform is exceptionally easy to navigate and provides very clear, straightforward explanations of policy details and available options. People also love the remarkably reasonable pricing and great value for money, noting that it stands out strongly compared to other providers in the market. However, some customers also noted that their renewal prices increased quite dramatically after the first year, contrasting sharply with initial quotes. A few reviewers additionally experienced frustratingly long waiting times when trying to reach customer support or arrange necessary assistance during an unexpected vehicle breakdown.

What people talk about most

Price

People report positive experiences with price, describing the breakdown cover as affordable and highly... See more

Service

Clients share ambiguous opinions on service, reflecting a stark contrast in experiences. While some reviewers... See more

User experience

Users describe positive interactions with user_experience, highlighting that websites are easy to navigate... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable policies and... See more

Customer service

Customers had ambiguous experiences with customer_service. While some reviewers praised quick responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars as the website is really easy to use, gives very clear explanations of what you are buying and what the extras are. You can choose the level of cover that is right for you.... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,266)

3,380 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

I had a policy with 2Gether insurance in my old car. After I changed car, I got a new policy with them, but didn't realise the old one was set to auto-renew. They were very helpful and cancelled the old policy since I couldn't use it and had a new policy with them on my current car.

August 5, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to access the website from money…

Easy to access the website from money supermarket and simple to join the organisation. Don’t know if the turnout response is up to scratch because I haven’t broken down yet and hope that I won’t have to use them.

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

I like your presentation

I like your presentation. I also like your price. I also like you get a lot of services for money and now I'll wait and see if you can live up to all you promise. Thank Steve.

July 31, 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Review on Breakdown Insurance sign-up…

Very competitive quote but with all these type of demand led services, the reality will be in the event of a breakdown which hopefully will not be necessary
That's when my Trust pilot review will carry due gravitas 🤞

August 8, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

We broke down whilst driving through…

We broke down whilst driving through Croatia, on contacting the company I was informed that although I had full European cover I had not informed the company where I would be at that time and so was not covered ! As I was randomly travelling around Europe with no itinerary that was only possible if I phoned them every day to say where I would be. Had to pay for a very expensive tow from the motorway will find a better policy next time !!!

September 26, 2025
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to read this. Your feedback matters and we'd like to hear more about your experience. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick and easy to join uncomplicated…

Quick and easy to join uncomplicated and a great price.
Thanks

August 1, 2026
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Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good price.

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very easy to get

Very easy to get

July 31, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 4 out of 5 stars

Brake down cover

I would have given 5 stars but ther is no call center to phone to take cover out just on line

July 31, 2026
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Reply from 2Gether Insurance

Thank you for your review and for sharing your experience with us. We're pleased things went well and we appreciate your feedback. We're always looking to improve, so please feel free to get in touch if you have any further thoughts. The 2Gether Insurance Team

Rated 4 out of 5 stars

Easy to obtain a quote spoke to the…

Easy to obtain a quote spoke to the team very helpful

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased to hear things went well overall and we appreciate you taking the time to let us know. Any further feedback is always welcome - please feel free to get in touch. The 2Gether Insurance Team

Rated 5 out of 5 stars

Breakdown cover

Telephoned this company and spoke to someone called Joe. I told him the details of what sort of cover I wanted and he was very knowledgeable and professional. I didn’t realize that if I hit a pothole and damaged my tyre normal breakdown will not come to your rescue so gave me the option of joining a membership at a very reasonable price to cover that. Excellent breakdown cover.

July 31, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The 2Gether Insurance Team

Rated 5 out of 5 stars

so easy to get breakdown cover with…

so easy to get breakdown cover with 2GETHER i was able to recieve the cover i required at a fair price so pleased i choose 2GETHER

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a positive one. Thank you for taking the time to let us know - it really does mean a lot to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Clear communication

July 31, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick easy to use webb site

Quick easy to use webb site. Very competitive prices.

August 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

So far so good

So far so good, good value for money

July 30, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

Absolutely appalling breakdown service…

Absolutely appalling breakdown service – what is the point of paying for cover?

I am absolutely disgusted with the service I have received from 2gether Insurance. They claim that “customer satisfaction is our number one priority”, but my experience has been the complete opposite.

Their breakdown cover apparently states that if your vehicle cannot be fixed, you will be offered onward travel home. Sounds reassuring, doesn’t it? Unfortunately, when you actually need to rely on them, it appears to mean very little.

We have been left in a situation where 2gether Insurance won’t even send a mechanic out to assess the vehicle and see whether the problem can be fixed, yet they are also unwilling to provide the assistance we need to get home. How exactly is anyone supposed to know whether a vehicle can be repaired if you refuse to send someone out to look at it?

Quite honestly, I cannot understand what the point of paying for breakdown cover is if, when you actually break down and need help, the company doesn’t appear willing to provide it.

The promises made when selling the policy sound great, but when it comes to actually needing that support, my experience has been extremely disappointing. Customer satisfaction certainly does not feel like their number one priority.

I would strongly recommend anyone considering breakdown cover through 2gether Insurance to read the small print very carefully and question exactly what assistance you will actually receive when you need it, because based on my experience, the reality is very different from what you might reasonably expect from the wording of the policy.

Absolutely appalling service and a complete waste of money in my experience.

August 8, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're concerned to read this and would like to hear more. Please don't hesitate to contact us at customer.care@2gi.co.uk - our team will be happy to discuss this with you further. The 2Gether Insurance Team

Rated 1 out of 5 stars

Left stranded with my kids

They refused to help me and my kids stranded on the motorway. They said they came out last month for the gearbox and since then it has been repaired. This issue is engine related as it has no power but drives.

August 7, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@2gi.co.uk and we'll look into this further. The 2Gether Insurance Team

Rated 5 out of 5 stars

I usually shun the cheapest service ... but not this one

I usually shun the cheapest service. "You get what you pay for" etc. However, I have had 2Gether for 2 years and when I had a flat battery outside my own front door, the technician was there very quickly to get me up and running. The proof of the pudding is in the eating, they say. I am very pleased.

August 6, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

I had a flat battery

I had a flat battery and they sent an engineer who said there was nothing wrong with it, it just needs a good run. So I did this and a week later it would not start, but "Gether refused to come out unless I paid an axorbitent amount as I should have replaced the battery ( this was there policy!) But they were responsible for sending a competent engineer, the advisor said you should not listen to the engineer just replace what ever caused it? I will never use them again, they also sent me the renewal with out asking me. Most companies give a quote to see if you want to stay with them

April 7, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're really sorry to hear this. Your feedback is important to us and we want to make sure the right people are aware. Please contact our team at customer.care@2gi.co.uk and we'll be in touch. The 2Gether Insurance Team

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