2nd Lyfe Reviews 

291
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ria is so kind and accommodating, nothing is too much hassle. Beautiful little shop full of gorgeous 2nd hand items, ready for new homes 🏡 got some lovely boys clothes and some school uniform! And sh... See more

Rated 5 out of 5 stars

Recently purchased a dining table booster seat from 2nd Lyfe in the Christmas break. Ria was kind enough to deliver this to us even though the shop was technically shut, really appreciated this - abov... See more

Rated 5 out of 5 stars

The clothes are extremely well priced, I've actually paid more for lesser quality clothing from in-store charity shops. The delivery was very quick and the items were excellent and exactly as describe... See more

Rated 5 out of 5 stars

Excellent, helpful staff. Clothing is easy to find with each age groups marked in sections which is very handy! Along with other items in store. Easy to order online and collect in store, which is... See more

Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Children's Toys Store
  4. Used Clothing Store
  5. Vintage Clothing Store

Written by the company

From big name brands to cute boutique pieces, 2ndLyfe proudly provides a wide range of new and pre-loved clothes, accessories & more to customers seeking high quality without a hefty price tag.


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(291)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

Such a fab idea! Speedy delivery and items are in brilliant condition even with being pre owned! Always nosing now!

June 5, 2023
Unprompted review
2nd Lyfe logo

Reply from 2nd Lyfe

Thanks for your support! Keep on nosing for more fabulous finds. - 2ndLyfe Team

Advertisement
Rated 5 out of 5 stars

Such an easy and nice way to shop…

Such an easy and nice way to shop preloved items. Everything is in amazing condition. I honestly can't believe most of it has been worn before! Really quick delivery too! Such a positive shopping experience. Highly recommend to everyone 😊

June 1, 2023
2nd Lyfe logo

Reply from 2nd Lyfe

Thrilled to hear about your positive experience. We're all about making preloved feel like new! Thanks for recommending us. - 2ndLyfe Team

Rated 5 out of 5 stars

Bought shorts and t shirts for my grandson as it had turned hot!!

Bought shorts and t shirts for my grandsons online and picked them up the next day. Beautifully wrapped, clean clothes and such good value! I even bought a camouflage sleeping blanket for one grandson who loves blankets and all things Army when I collected my items so a very happy Granny!!

May 17, 2023
Unprompted review
2nd Lyfe logo

Reply from 2nd Lyfe

So happy to hear you and your grandsons are pleased with your finds! It sounds like the camouflage blanket was a hit. Thanks for shopping with us, Granny! - 2ndLyfe Team

Rated 5 out of 5 stars

Speedy service great company

Speedy service, beautifully wrapped. What a great idea. To buy this sling new I would have had to have spent an additional £50 or more which I don’t have at the moment. So thanks from my reflux baby and me! ❤️

May 10, 2023
Unprompted review
2nd Lyfe logo

Reply from 2nd Lyfe

So glad we could help make things a bit easier for you and your little one. Thank you for choosing 2ndLyfe! - 2ndLyfe Team

Advertisement
Rated 5 out of 5 stars

Very happy with my purchases

Very happy with my purchases, products were all in great condition. Love the fact it’s free delivery over £15. Will definitely be buying from here again.

May 4, 2023
Unprompted review
2nd Lyfe logo

Reply from 2nd Lyfe

Thrilled to hear you're happy with your buys! Look forward to serving you again soon. - 2ndLyfe Team

Rated 3 out of 5 stars

Prompt delivery and beautifully wrapped…

Prompt delivery and beautifully wrapped good quality clothes. I was looking for clothes for a boy real born baby (daughters toy) the outfit appeared blue in photo on website but was in fact pink in real life. I think that there could be a description of colour added to the webpage to stop this mistake occurring. I emailed that this had happened but no reply,

May 4, 2023
Unprompted review
2nd Lyfe logo

Reply from 2nd Lyfe

Hi Gemma,

I’m so sorry to hear you weren’t totally satisfied with your order. We never received your email, it found it’s way into Spam. We’ve sent a reply, refunded you and sent you a gift card by way of an apology.

Sincere apologies again.

Ria

Rated 5 out of 5 stars

VERY PROMPT DELIVERY

VERY PROMPT DELIVERY, ALSO WRAPPED IN TISSUE OR BAGGED CLOTHING, A LOVELY TOUCH.

April 24, 2023
2nd Lyfe logo

Reply from 2nd Lyfe

Thrilled you appreciated the packaging and prompt delivery! Thank you for your review. - 2ndLyfe Team

Advertisement
Rated 5 out of 5 stars

Lovely clothes very trendy thank you…

Lovely clothes very trendy thank you ...packaged and delivered well and in good time ..thank you 🦊

April 23, 2023
2nd Lyfe logo

Reply from 2nd Lyfe

Delighted to hear you enjoyed our trendy selections and prompt service! Thanks for your review. - 2ndLyfe Team

Rated 5 out of 5 stars

Fantastic kids shop

Visited this lovely little place a few weeks ago with my 3 girls and walked away with some lovely summer bits for all 3. Ria was lovely and friendly and interacted with my girls. Thank you, it was so lovely to shop here. And I will definitely coming back

April 13, 2023
2nd Lyfe logo

Reply from 2nd Lyfe

So glad you and your girls enjoyed shopping with us and found some lovely summer items. Thanks for the kind words about Ria! See you again soon. - 2ndLyfe Team

Rated 5 out of 5 stars

Helpful advice when needed

Helpful advice when needed. Polite and efficient.

Products as seen on website. So impressed with speed of shipping and prices are incredible. Most important - better for the planet.

April 17, 2023
Rated 5 out of 5 stars

Such a lovely idea to have a children's…

Such a lovely idea to have a children's only second hand shop. We have bought some lovely items, all almost new and fairly priced. The lady is so lovely and helpful and is always happy to receive more items for the shop. We have donated a few bits and bobs and generally receive a store credit for the items donated.
Would highly recommend for all children's items, clothing, books, toys ect.

April 20, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Easy to find and buy items

Easy to find and buy items, they arrived via recorded delivery and were packaged in tissue paper, fastened with the company logo sticker. Have no complaints with any of the process. It would be helpful if the breakdown of items (invoice) had the age ranges on them as I had completely forgotten by the time they arrived so I had to double check the clothes once they came out of the washer-dryer.

April 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Happy customer, I will be returning again soon. …

They was a lovely range of clothes for all three of my children. I found some dresses for my daughter which I really wanted and I found a jumper for my son which I wanted too. There was other clothes there for my third child but he don’t need any more clothes at the moment. I will definitely be back again to look at the clothes and the shoes. My children enjoyed doing the colouring and drawing activity which was out in the little table and chairs, and they didn’t want to leave the shop when I have finished shopping for what I wanted on this visit. See you again soon. The lady who owns the shop was lovely and very helpful. She was very friendly and seemed to care about what she was doing. Keep up the good work.

April 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look