Service was great. Very professional. Matthew was super helpful and patient. He even came with the 2 in house installers for the installation. I had an expensive Wolf range hood but did not live u... See more
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See what reviewers are saying
When I found out the shipping address was wrong after complete online order, I called the seller to correct it, they were able to help me out right away.
Having the TruSteam hood we purchased from the Oakland store in 2012, it was showing its need to replace. We decided again to shop at the Oakland Store, and were greeted by Zoe, the same person who h... See more
The ceiling panel flexes and makes sound when I lightly push up. I think it should have a crossing rib when the panel is being molded. After install the horizontal piece is a little shorter so I can... See more
TruSteam SC88, 30"
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PACIFIC TRUSTEAM UC,6SPD,8W LED STRIP,SS,36"
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PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 30"
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TruSteam SC81, 30"
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PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 36"
(5)
Pacific Trusteam, Rear Duct, 30in, SS, 6spd
(3)
SC98 蒸霸氣 36吋
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Pacific PQ Series, UC/Wall, ACT, Black, 30in
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TruSteam SC98, 30"
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Company details
- #8 of 40 best companies in Kitchen Supply Store
Written by the company
Pacific Kitchen Life has been a leader in the range hood industry since 1987. They offer the most powerful kitchen ventilation systems in the US, with CFM rates up to 900-1,200. Their range hoods are known for their quality, safety, and elegant design. Health experts recommend their products to reduce exposure to harmful cooking fumes. Choose Pacific Kitchen Life for a range hood that makes a difference in your kitchen.
Contact info
390 Kansas St, 94103, San Francisco, United States
- (888)833-8833
- info@2pacific.com
- 2pacific.com
4.8
Excellent
140 reviews
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Efficient customer service and installation
Since I am their returning customer and I know what I need, so everything ran smoothly from ordering the item over the phone to the final installation. The technician called in advance to let me know he will be there in about 20 mins. He knows what he's doing, so the whole installation process was about 40-45 mins. I am satisfied with this purchase.
January 1, 2025
Very professional and efficient.
November 24, 2024
The installer did not show me how to…
The installer did not show me how to use the range hood. They did not answer any of my questions on how to use it. The answer I receive is you should ask the store where you purchase it.
October 9, 2024
Friendly staff
Everyone that helped me, from visiting the store to get information, placing my order, and the installation was friendly and helpful. I never felt pressured to order or purchase any upsell products. Communication was great throughout the process and the installer was very professional and knowledgable.
September 30, 2024
Excellent service and very…
Excellent service and very knowledgeable..Very professional and answer my questions well! Fast installation and verified the system works well…thank you!
September 20, 2024
Fast response
Fast response. Installer clearly communicated timeframe and was punctual. Shoe covers worn when they entered the house. 5/5
September 22, 2024
Range Hood purchase and installation (Model Number: AK1200CS)
Thank you so much for installing the range hood. The purchased price, appointment, and installation all worked out fine to me.
September 14, 2024
Very quick and experienced installation!
Very punctual, received a call when they’re on the way, quick and fast installation.
September 1, 2024
Tell customer what kind of water need to be used to wash the motorp
this range hood is running good so far. on your manual , it does not tell us that what kind of water should to be used to clean the motor.
August 12, 2024
The installation was good
The installation was good. However, one of the technicians took the glass tray out from my old microwave range hood before they installed the new one. After they left, the glass tray was gone, and I couldn't reach the technicians. When I called Pacific, they helped me track down the technicians, but they said they didn't see the glass tray.
August 16, 2024
Technician deserved for 5 stars
Technician deserved for 5 stars
Sales a little bit slow on replying
Product is defective from factory due to steam is not functional
Need to improve your QC
July 27, 2024
very good
very good
should have let us know to prepare the distilled water for the installation day. installer used the tap water instead
July 27, 2024
A++ customer service!
Great customer service, good communication. Friendly too. The home installation is also efficient and the technician got the job done by providing A++ service. I would highly recommend.
July 18, 2024
Easy Ordering Process
It was very easy to select the vent hood that would fit our kitchen and the ordering process was very easy and clear.
July 6, 2024
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