360 Degree Clinic Reviews 46

It was a good lazer session, thank you so much Selvia 🫶🏻

Service was amazing with Pitty.. she is a good person... shes always asking her customer if they are okay.. thanks Pitty

I will thank you surya for your work ..
Good luck

Hayat

Surya is fast, friendly and professional

I was comfortable with betzy , she’s nice

The laser technician called anitta is very professional and focuses very well on each area. 💯 would recommend

When I went in for my free consultation, it was simply a sales pitch for their packages. The woman didn’t look at my skin, didn’t ask me any questions. If you had asked her if I was wearing glasses as I walked out, I don’t think she could have told you.
I booked in a hydra facial anyways, and had the same woman greet me. The whole experience was awkward right from the start. While reading the consent form I noticed that they ask very clearly if you have a shellfish allergy as some products contain them. Happens that I do have a shellfish allergy, so I mentioned it. She dismissed me stating it was fine, that she would just use another product instead, but no explanation and I still had to sign the form stating that I did not have the allergy!
Getting into the room, I was told to get on the bed. She then covered me with a blanket, and only after this did she mention that I should have taken off my top so she could start with a neck massage. So I had to get back up, take off my top - and glasses, and lie back down.
The facial itself was… ok. The actual hydrafacial part lasted about 4 minutes out of the hour, and the suction wand kept turning off so she had to keep resetting it. I got to lie under extremely bright lights for about half an hour, which was actually quite nice. When the lights went off I was told to get up, I was done. She gave me a filthy mirror to look in, but I honestly couldn’t see anything. I paid and left and that was that.

Nures Silviya did for me, i think this is the most excellent nurser that she did for me from the first session with your clinic.

18/11/2023
Sure, you are free to encourage customers to go for 10 litres of oxygen per minute when they might, just as competitively, obtain 20 litres of oxygen per minute elsewhere. It's a free country. In addition, any customer is free to do their own research and make up their own mind as I already encouraged at the outset. As for what I mentioned about badgering....well, this exchange speaks for itself. I could easily also have written a lot more about what I experienced as unpleasant there at times, for example, the overflowed paper towel refuse bin in the bathroom that was full and un-emptied, each in the later part of the afternoon, when I visited two days in a row, that I had to uncomfortably request that it be emptied as I was unable to easily dispose of the paper towels I had used to dry my hands without them repeatedly falling out due the copious previous paper towel waste left their of others (which were clearly not just used for the drying wet hands but potentially other things also, like make up removal etc. and no customer wishes to inadvertently touch other refuse while simply trying to ensure that their own refuse stays in the bin). Following my mention of it the bin was subsequently emptied by the time I next visited; or of the huge damp patch, clearly visible at the end of the hallway corridor ceiling which customers cannot help but walk under if they wish to use the same toilet located to the right hand side at the end of the corridor. On one occasion, I even raised it when the stale smell of damp pervaded not just through the corridor but into the general treatment room as well (as aromas will often tend to do if not masked) but I had held back in order to try to keep this review as brief a possible. But regardless of the reasons for why or how those issues arose, (the damp patch was said to have already been there for a significant length of time) one would not expect to repeatedly see and experience them in a business that promotes health, beauty and wellbeing. All the best.

18/11/23
In response to the 'reply' none of what I said is 'false'. My review is on the basis of value for money and the fact is, this establishment provides a maximum of 10 litres of oxygen per minute (which they themselves confirm) where there are others that provide up to 20 litres per minute, for a longer duration rate and for only a marginal increase in the package price in comparison to that of 360. In terms of value for money, let the customer be the judge. In addition, when previously I advised 360 that I wished to end their packaged hyperbaric sessions, I instead kept being badgered to continue with them until I could no longer. Simple.

17/11/23
If I could give it a lower rating I would. Their maximum 10 litres of oxygen per minute for what they charge is NOT best value for money in comparison to some other high street providers. But whenever I raised any concerns at the venue, I was 'gaslighted' and patronised as though my comments over the feeble rate of air flow pressure I could feel coming through the mask were 'ludicrous'. I have since discovered that some other similar high street commercial hyperbaric oxygen chambers would provide up to double that amount of oxygen flow to their customers at up to 20 litres per minute for just a fractional increase in cost per hour to that of 360. This is why 360 can 'appear' to charge lower on their hyperbaric oxygen offer packages but, proportionally, a customer may end up paying far more per hour because while they may be receiving up to 50% less oxygen than other high street venues offering similarly discounted packages, they may not similarly also be being charged a price at 50% of some of these other competitor's prices. Do your own research before you sign up as refunds on 360 offer packages are discretionary, at best and, only then, such refunds from 360 require a customer to have suffered a 'bereavement' or a 'medical condition' first which not every customer will feel comfortable revealing to a third party just in order to claim a refund on any unused package session! A credit note for the value of any remainder sessions is the most a customer can reliably expect to receive back following any advanced bulk payment a customer had already made on a hyperbaric oxygen offer package. However, this credit note will be valued AFTER a deduction is first made of previous used sessions but, NOT at their discounted offer package prices but at their FULL price so you would get less back on any credit note for the 'unused' sessions as the charges per 'used' sessions in the discounted offer package would have gone up to the full amount.

I have not tried 360's other services so cannot comment on those but, based upon the cost and experience of their hyperbaric oxygen chambers, I would definitely NOT recommend it as Value For Money.

Shocking customer service!
They cancelled my appointments twice within one week, the second cancellation was via text message! No apology although I had told them that i wanted the treatment done for a specific date which then I missed.

when i asked them to offer me a new appointment and a discount. they just never replied back! i still can’t believe this!

Hyperbaric chamber and oxygen therapy helped me to boost my energy levels, my workouts are more intense and last few weeks my shortbreathness has improved dramatically .
Look forward to further sessions.

Always relaxing rejuvenating and good results

I am always happy with the service at 360 which is why I keep returning. Professional and friendly. Communication is easy, appointments confirmed and reminders sent out. I wholeheartedly recommend them.

Raul is very helpful. Easy booking system and convenient.

I felt helped by the considerate and friendly approach. I experienced Hyperbaric Oxygen therapy for the first time and I'm looking forward to further sessions.

If I could give no stars I would. Not professional and just after your cash! Vitamin c treatment not for cancer they give you a measly dose and it took 2.5 hours. At a better clinic I went to after they gave me 10 times the amount, it took 20 mins and was not administered by a fake doctor.

I went for a complete blood test at this fabulous clinic.
Rauf was very professional and so gentle in taking my blood and I got the results super quick, in a couple of days!
The team is very friendly, Liz one of the team member showed me around the clinic and explained in details all the many fabulous treatments. I will be back! Definitely recommended and thanks both Rauf and Liz!

I have had 20 hyperbaric sessions to treat mould exposure/ mycotoxin Illness and this has helped bring me back to health. Hyperbaric works and helps heal the body!! Rauf and the team are so friendly and welcoming and really care. I’m so glad I invested in this - what a game changer. If you have any sort of illness or injury definitely try this.