360 Law Services Reviews 73

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted a period of radio silence and a lack of updates regarding resolved inquiries, indicating occasional communication gaps during their process.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fantastic, efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciated the clear and constant... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the quick responses from the team,... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as... See more

Based on these reviews

Rated 5 out of 5 stars

Shelley at 360 handled our conveyancing for a number of probate properties. It wasn’t an easy project with multiple properties and auction properties, lots or hurdles along the way but Shelley maintai... See more

Company replied

Rated 5 out of 5 stars

A big thank you to both Sharon and Jacky for providing such a fantastic service during our house buying process. You made it as easy as possible and provided excellent customer service, the process fe... See more

Company replied

Rated 5 out of 5 stars

Shelly provided excellent service during the sale of my freehold. Her advice was always clear and concise, and everything was handled smoothly and professionally. I felt completely confident and well... See more

Company replied

Rated 5 out of 5 stars

We recently completed our housing project with 360 law services and I couldn’t be more grateful for their support throughout the process. The team was extremely helpful and understanding in every step... See more

Company replied


Company details

  1. Legal Services
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Lawyer
  6. Real Estate Attorney

Written by the company

360 Law Services is the regulated division of 360 Law Group, a pioneering global law firm working to transform a profession traditionally known for its high fees and ever decreasing levels of service. The group delivers its legal services through a truly unique model that puts the client in the driving seat, delivering high quality reserved and unreserved legal services at industry leading rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

A big thank you to both Sharon and…

A big thank you to both Sharon and Jacky for providing such a fantastic service during our house buying process. You made it as easy as possible and provided excellent customer service, the process felt straightforward and quick which we appreciated. I would nt hesitate to recommend you and use your services again.

April 13, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words. We are delighted to hear that Sharon and Jacky made your house buying process smooth and straightforward.

Providing clear guidance and excellent customer service is always our priority, so it is great to know this was reflected in your experience.

We truly appreciate your recommendation and look forward to supporting you again in the future.

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Rated 5 out of 5 stars

Excellent service

We had such a wonderful experience purchasing our new home. The team at 360 Law Services was always quick to respond and made the entire process smooth and stress-free.

A special thanks to Sreelakshmi, who was incredibly kind, patient, and understanding throughout. Her support truly made a difference for us.

We highly recommend 360 Law Services to everyone!

April 8, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words and recommendation.

We’re delighted to hear that your experience purchasing your new home was smooth and stress free.

Wishing you all the very best in your new home!

Rated 5 out of 5 stars

The most amazing experience

Truly the best experience I've had working with a solicitor, Cherie was absolutely amazing - extremely efficient, patient and so lovely. The whole process purchasing a student HMO was so easy and smooth, Cherie was so knowledgable and so helpful with all our queries and any issues which arose. Honestly cannot thank you enough.

April 2, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind words. We are delighted to hear that you had such a positive experience working with Cherie.

We truly appreciate you taking the time to share your feedback. If we can assist you with anything in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Artificial intelligence foxes real initiative - Andrea to the rescue

Edited (and it's all due to an operative called Andrea). I will leave the original review below but, for service and experience, you really cannot beat a good, well trained and sensible PERSON! Andrea could not have been more helpful in a time (house move) that has been extremely stressful. Top marks for Andrea!
.......................
(Original review). Rang last night to enquire about release of deeds due to us moving. Was lumped onto an AI woman which asked me to speak to it like a human. As autistic, this threw me. I ended up getting into a real state and eventually got to talk to a "mean & blood" organism. This lady was helpful and passed on a message to the department to call me back that evening. No call. Not to worry. I called the number again. "It" answered. I asked to speak with a person but it continued with comments like "I see", "I hear you" - might impressive for a bunch of wires, programmes etc. I am now extremely stressed as it decided to call me Kimberley halfway through the conversation, between apologising saying it saw and heard me and was learning. Banging stress headache now. Tried to contact the site but it is not receiving anything and saying "message not sent, error, try again later".

Hoping that this will flag up and someone may get in touch as I need to talk URGENTY to them and they seem unreachable, blocked by the technology that is there to help us.

March 24, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your feedback.

We’re sorry to hear about your experience and the stress caused while trying to contact us. We’re glad Andrea was able to support you, and we’ll be sure to pass on your kind words.

We also take your comments regarding our AI system seriously. While it is intended to improve accessibility and efficiency, we recognise that it does not suit every situation. Your feedback is invaluable, and we will review this internally to ensure clients can reach a member of our team more easily when needed.

Please don’t hesitate to contact us directly if you need any further assistance.

Rated 5 out of 5 stars

Sale of property

This company helped me with a property sale in a highly professional way. They kept me abreast of all developments and ensured a smooth path to completion. Many thanks.

March 20, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind feedback.

We are delighted to hear that you had a positive experience with your property sale. Keeping our clients informed and ensuring a smooth process from start to completion is always our priority.

We truly appreciate your trust in us and wish you all the best for the future.

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Rated 5 out of 5 stars

Amazing service

Amazing service! Very Fast! They managed to complete mine within 4 weeks and they have fantastic knowledge on what to focus your attention on! Not just your normal Conveyancers pushing papers around... they really pay attention to the details and bring these to your attention too!

March 9, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your wonderful review! ⭐

We’re delighted to hear that you had such a positive experience and that our team was able to complete your matter within four weeks.

Thank you again for choosing us!

Rated 5 out of 5 stars

It was my first time selling a property…

It was my first time selling a property so I was quite blind going into this situation. 360 Law we fantastic, Shelley and Lisa were so kind and considerate as it was my late mother's home which had been or family home for over 40 years. They both took in too consideration what a difficult time this was for me. Their professionalism was impeccable and so was their compassion and understanding for my situation. Every part of the sale was either emailed or phone called to me explaining every detail of the process, I always felt in safe hands from start to finish. Any questions I had was answered so I understood exactly what was going on. I would HIGHLY RECOMMEND this company to anyone buying or selling a property. They really couldn't have done anymore for me. Shelly and Lisa are a credit to 360 law company and I hope 360 Law appreciate them for the fantastic work they do.

March 3, 2025
Unprompted review
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Reply from 360 Law Services

Thank you very much for taking the time to share your experience with us. We are truly grateful for your kind words. Thank you again for your recommendation. We truly appreciate your trust in us and wish you all the very best for the future.

Rated 5 out of 5 stars

Overall an amazing experience

Overall an amazing experience. Cherie McBean made us feel relaxed and kept us informed every step of the way. From start to finish our sale took 5 weeks, couldn’t be happier, thank you

March 2, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your feedback.

We are so pleased you had such a positive experience and that your sale completed in just five weeks. That is a fantastic result.

We appreciate you choosing 360 Law Services and wish you all the best in your next chapter.

Rated 5 out of 5 stars

360 Law Services provided us with…

360 Law Services provided us with excellent service. Special thanks to Sreelekhmi, Akshara and Achuth for guiding us through the entire process

February 28, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind review.

We are delighted to hear that you received excellent service from our team. We truly appreciate you choosing 360 Law Services and wish you all the very best moving forward.

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Rated 5 out of 5 stars

Through my entire home buying process

Through my entire home buying process, Cherie Mcbean has been an absolute diamond.
The entire process from start to finish was smooth as ice. I really cant speak highly enough.
Communication was clear, every process was completed without any complications.

I will 100% be recommending my friends to use them in the future.

February 20, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your fantastic review.

We are delighted to hear that your home buying process felt smooth from start to finish. Thank you as well for recommending us to your friends. It really does make a difference.

Rated 5 out of 5 stars

It was an excellent experience

It was an excellent experience. Arshad and Ibrahim were exceptionally talented and professional. They made the whole process hassle free. I’m glad that I used 360 law firm for buying my house

January 5, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for your kind review. We’re delighted to hear you had such an excellent experience with 360 Law Group. Congratulations on your new home, and thank you for choosing us to assist with your purchase. We wish you all the best in this exciting new chapter.

Rated 5 out of 5 stars

Cherie 5* Reliable and efficient

I couldn’t have asked for a better solicitor for the completion of my first home. Cherie was extremely efficient and guided me through the entire process from start to finish. She explained everything clearly, kept me informed at every stage, and genuinely helped reduce the stress that comes with buying a first property. Her professionalism and support made the whole experience much smoother. I would highly recommend Cherie to anyone looking for a reliable and knowledgeable solicitor.

February 9, 2026
Unprompted review
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Reply from 360 Law Services

Thank you so much for taking the time to leave such a kind review. We’re delighted to hear about your experience and that Cherie was able to support you throughout your first home purchase. Wishing you all the best in your new home, and thank you again for the recommendation. 🏡✨

Rated 5 out of 5 stars

Very professional

Very professional, Shelley is always on top of the situation. Keeps the customer well informed.

December 17, 2025
Unprompted review
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Reply from 360 Law Services

Thank you for taking the time to share your experience. We truly appreciate your trust in us.

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Rated 5 out of 5 stars

Great experience

Great experience

February 6, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for taking the time to leave a review. We’re glad you had a great experience with our team and appreciate your support.

Rated 5 out of 5 stars

Was really happy with the whole…

Was really happy with the whole process, clear and constant communication, always on hand whenever required for any queries I had.

February 5, 2026
Unprompted review
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Reply from 360 Law Services

We’re so pleased to hear you were happy with the whole process. It’s great to know the communication was clear and consistent, and that you felt supported whenever you had questions. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Shelley has been really helpful

Shelley has been really helpful. It was a difficult time for me when my husband died but, with Shelley's efficient and thoughtful help, I have got all my property dealings in order with the very little stress.

February 4, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind words and for taking the time to share your experience. We’re very sorry for your loss and are glad that Shelley was able to support you with care and minimal stress during such a difficult time. If we can help with anything further, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Shelly provided excellent service…

Shelly provided excellent service during the sale of my freehold. Her advice was always clear and concise, and everything was handled smoothly and professionally. I felt completely confident and well looked after throughout the process. Thank you, Shelly, for all your help with this disposal.

December 3, 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for your lovely review. We’re really pleased to hear that Shelly provided clear advice and made the process smooth and stress-free for you. Thank you again for choosing us, and we wish you all the best for the future.

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Rated 5 out of 5 stars

Excellent Service

We have worked with Shelley previously and yet again she provided excellent service in the recent sale of our London property. She was diligent, thorough, with great communication and patience throughout the process.

Would highly recommend and we are currently working with Shelley on other transactions.

November 14, 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for your wonderful review. We’re delighted to hear that Shelley once again provided excellent service and supported you throughout the sale of your London property. Thank you for your continued trust in us, we look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent conveyancing service

Our conveyancer was friendly and efficient, always responding quickly to our requests and providing useful advice and guidance when there was a problem. We have used her services several times always with the same positive outcome.

April 2, 2025
Unprompted review
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Reply from 360 Law Services

Thank you for your review. We’re so pleased to hear your conveyancer was friendly, efficient and quick to respond, and that you felt supported throughout. We really appreciate your continued trust and look forward to helping you again.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with this 360 law service while buying my house. They were professional, knowledgeable, and very responsive throughout the entire process. Everything was explained clearly, which made what could have been a stressful experience feel much more manageable. They kept me informed at every stage, handled all the paperwork efficiently, and always took the time to answer my questions. I felt confident that my purchase was in safe hands. I would highly recommend their services to anyone looking to buy a property.

January 26, 2026
Unprompted review
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Reply from 360 Law Services

Thank you for your kind review. We’re pleased to hear that you felt supported and well informed throughout your property purchase. We appreciate your recommendation and wish you all the best in your new home.

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