365Hosts Reviews 211

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

365 was acquired by UKnode in August 2024. UKnode has not responded to any of my tickets or emails and now our website and work emails are down. They have no phone number or live chat.

Rated 5 out of 5 stars

What a service Last three days one of my sites received 100,000's of thousands hits over and over, causing serious strain on server resources. The team at 365Hosts jumped on this issue with determi... See more

Rated 5 out of 5 stars

Ever since 354hosts bought out the hosting company I've used for 5+ years, I've seen nothing but an increase in my website's speed. Their unlimited package is best in class (in terms of pricing and of... See more

Rated 1 out of 5 stars

Created 2 tickets and 1 email. Never got a reply outside the bot "we got your message" replies. Their phone number didn't work either nor dose their live chat or their contact us links. I never got my... See more

Company details

  1. Web Hosting Company
  2. Cloud Storage Service
  3. DNS Provider
  4. e-Commerce Solution Provider

Information provided by various external sources

Overview 365Hosts provides scalable cloud computing and innovative business network solutions meeting enterprise needs and growing business demands. Our team strives to ensure immaculate network stability, solid server reliability and excellent customer oriented service. Who we are We aim to be a globally known and trusted company, making our environment successful for hundreds of thousands long-term customers. We believe in the importance of long-lasting connections, continuous improvement and being who you are. Our Priorities Healthy services To maintain high security, performance level and uptime of our services. Continuous performance We strive for higher productivity and efficiency by using innovative automation solutions optimising our processes and resources. Product development We create value through technologically advanced infrastructure services development. People driven culture To cherish and develop company's culture, microclimate, engagement and leadership in line with company's values. Knowledge-based decision making We encourage people to make better decisions based on continuous learning, questioning and knowledge. Sustainable finance growth Teamwork leads us to successful achievements - we share responsibility for company's sustainable financial growth.


Contact info

2.8

Average

TrustScore 3 out of 5

211 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

5 Star Professional Service

I cannot recommend this company enough
Within minutes of explaining my issues Chris was explaining my options and implementing them remotely on my computer.
It was a totally professional and efficient service which i cannot recommend enough.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service this morning…

Excellent service this morning (sunday)! Receieved a message saying there was an unusually high amount of processing going on with my website, this was promptly looked into and the abusive IP address blocked with everything returning to normal. Had 365 hosts not been monitoring this 24/7 & 365 days and even alerting me on a Sunday the website could of been hacked and untold damage done. Thank you 365 Hosts!!!

March 1, 2020
Unprompted review
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Rated 5 out of 5 stars

Wow what can I say Fantastic

Wow what can I say, the support these guys give is second to none absolutely first class.

They have migrated all my website for me, helped setting up my email account and there servers are super fast. I have been with a lot of different hosting companies over the years and have never had this much timely support and help.

All my websites are now hosted with 365hosts I just wish I found them sooner. if you are looking for the best hosting company and support look no further.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great support. Spoke to Chris initally who identified my problem and then put me through to Peter G in tech, who arranged everything to transfer over my email, domain and hosting. Quick, efficent, and worked first time. Great job, guys.

February 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Ever since 354hosts bought out the…

Ever since 354hosts bought out the hosting company I've used for 5+ years, I've seen nothing but an increase in my website's speed. Their unlimited package is best in class (in terms of pricing and offer) and I just had an issue today which got resolved in less than 10 minutes by Neil Wilson on support (and today is the Sunday just before Christmas!). Superb service!

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

What a service Last three days one of…

What a service Last three days one of my sites received 100,000's of thousands hits over and over, causing serious strain on server resources. The team at 365Hosts jumped on this issue with determination, digging deep down to find the cause. Transferred to Cloudflare,cleared and debugged all. Several members at 365Hosts were super helpful, Special thanks to Phoebe, Peter, Trinkal and several unknown tech personal.
You guys and girls are the BEST service team I ever worked with.
One word describes all: AWESOME!

December 9, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Peter G

Excellent service from Peter G, sat with me for a few hours on LiveChat and helped me recover a website I had thought was lost. Was a really fast and clean process and within those 3 hours I stopped worrying, my website The House Of Horus is back up, and a portfolio of 7 years not under threat of disappearing. Cannot thank him enough, this is my life's work that got me to where I am today. Hence! I'll be returning to 365 Hosts to manage the domain from now on.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service every time

Brilliant service every time, I have a demanding business and they always manage to keep up with us and make changes to our web site on a day to day basis. Keep up the good work Chris and all the team.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

These guys are great!

These guys are great! They have helped me manage my website via chat several times and they are always polite, helpful, and quick.

Peter G was particularly helpful when I was setting up my windows server.

November 8, 2019
Unprompted review
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Rated 5 out of 5 stars

10* service

If I could give 10* I would. Amazing service in migrating 2 websites. Could not have been more helpful in explaining procedures to a ‘non techy’, highly recommend.

November 4, 2019
Unprompted review
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Reply from 365Hosts

Thank you for your kind words.

Sally

Rated 5 out of 5 stars

Highly recommended, 5 stars

Chris and the team at 365 are absolutely fantastic. Chris recently updated our website and it's so easy to navigate. Our clients love it! The customer service from 365 is outstanding and they honestly go above and beyond expectations. If ever we have a question, Chris responds super quickly.

For us as a established Aesthetics brand, we needed a host we could trust to deliver a stylish, sleek yet professional website and that's exactly what we got!

Would highly recommend 365, thank you to Chris and team x

October 28, 2019
Unprompted review
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Reply from 365Hosts

Thank you for your wonderful review Kayleigh.

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