All I can say is WOW!! my 2 orders arrived today very quickly after ordering,very securely packaged,Jen who contacted me asked if I could send seperate photos of what I was trying to achieve myself as... See more
Company replied
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See what reviewers are saying
Absolutely delighted with my order! The crystals are beautiful and the quality and detail are amazing. They arrived so beautifully presented in lovely gift boxes, making them such a special gift t... See more
An outstanding company. Having only a vague idea of what could be achieved, they guided me through the process, step by step and offered extremely helpful advice along the way. The final product, whic... See more
Company replied
Amazing product and exceptional customer service ⭐⭐⭐⭐⭐ I honestly couldn’t recommend 3D Crystal Shop enough. I ordered a personalised crystal as a very special gift for a friend. Unfortu... See more
Company replied
Company details
Information provided by various external sources
3D Crystal Shop
Contact info
United Kingdom
- 3dcrystalshop.co.uk
4.9
Excellent
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good as delivery was very …
Very good as delivery was very fast...only had to wait a few days well done!!!
December 1, 2017
Unprompted review
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crystal image
ordered item and was very happy with the image displayed in the crystal.
November 30, 2017
Unprompted review
Perfect Presents
I have only just discovered 3dcrystalshop and ordered two crystals as Christmas presents. They were extremely helpful with the many questions I asked before ordering, and the crystals arrived just a few days after I placed the order on a Saturday evening. The finished products are lovely and are absolutely perfect presents
I should add that one of them was of my mother who died earlier this year. The crystal is a Christmas present for my brother. The likeness is absolutely perfect and I know he will be so happy with it. I plan to order another for myself soon
November 30, 2017
Unprompted review
Fantastic job had 2 so far delighted …
Fantastic job had 2 so far delighted with them an fast delivery will definitely be ordering more thank you.
November 30, 2017
Unprompted review
Couldn't be happier with 3D crystal
I couldn't be happier with the 3D crystal photo of my grandad. We lost him last year and when I opened the box up and saw the crystal it was like he had been brought back to life! My partner and I both got quite emotional looking at it.
The quality is incredible and I was so grateful for the care they took with our precious memory. The crystal is a Christmas present for my mum and I'm certain she is going to love it (although I might need to ensure we have the Kleenex on standby).
Couldn't recommend them more and am planning to order another one next year.
November 29, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Claire and thanks so much for taking the time to leave us such a lovely sincere review.
We appreciate that whilst making commemorative Crystals, it is a deeply personal and emotional gift, and we're so pleased that we made you happy. Many thanks again.
We hope you all have a wonderful Christmas.
Very best wishes
3D Crystal Shop
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The service was spot on apart from the …
The service was spot on apart from the Nochex payments system not logging my order. A bit of a confusing and annoying experience. I ordered a big 3d crystal as a gift for a family member and the crystal itself is stunning, but the led light base is extremely cheap and nasty. I don't even trust it to support the weight of the crystal. I would definitely order again though if I needed a crystal as the product was the main reason I ordered through them as opposed to the service or the led base.
November 22, 2017
Unprompted review
Reply from 3dcrystalshop
HI Jonny and thank you for taking the time to leave us a review.
We're very happy to hear that you are delighted with your Crystal.
The light bases are a very popular choice, and we've had no complaints regarding them, however we are looking to invest in more light styles in the future.
Thanks again.
.
We hope you all have a very merry Christmas when it comes.
Best Wishes.
3D Crystal Shop
Great Crystal
Great Crystal, brill light base (extra purchase), picture excellent one side, mild fading on the other side. Looks great with the lights off, allowing for reflection off the ceiling and walls, especially with the rotating light base.
Very fast delivery and comes in a presentation box. Crystal was larger and heavier than expected, real quality. Price reasonable for the quality also. Great as a special gift/ present or momento.
November 15, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Lee and thanks so much for taking the time to leave us a review.
We're delighted you are thrilled with your order, and we hope to see you again in the very near future.
We hope you all have a very happy Christmas when it comes.
Best wishes
3D Crystal Shop
Delighted with my 3D crystal cube
Delighted with my 3D crystal cube. Excellent service and speedy delivery. Highly recommended.
November 14, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Jo many thanks for taking the time to leave us a lovely review.
We really appreciate your comments and your custom.
We hope to see you again in the near future.
Best wishes.
3D Crystal Shop
Excellent
I found they were speedy on delivery (6days)
The product was well made and presented with its own box
The logo I sent as a “jpeg” image was laser engraved into the crystal just as I wanted, when other engravers said it was not suitable
November 14, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Allen and thanks so much for taking the time to leave us a lovely review.
We are delighted we have surpassed your expectations and we hope to see you again in the near future.
Best wishes
3D Crystal Shop
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Excellent will be purchasing more soon
November 14, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Paige and thank you so much for leaving us a review.
It was a pleasure dealing with you and we hope to see you again soon!
Very Best Wishes
3D Crystal Shop
I bought a 3D crystal of my Grandson …
I bought a 3D crystal of my Grandson and i was surprised of the quality.
It was a fantastic job i was really impressed that much i bought more for other members of my family.
Fully recommend this service and if you don't buy one you will miss out on the excellent gift for someone that never fades like a picture.
November 14, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Bryan and thanks so much for taking the time to leave us a review.
We really appreciate your feedback and kind comments.
It was a pleasure dealing with you, and we hope to see you again in the very near future.
Best wishes
3D Crystal Shop
I FEEL A BIT MEAN ONLY GIVING 4 STARS …
I FEEL A BIT MEAN ONLY GIVING 4 STARS THE PRODUCT IS SUPERB EVEN BETTER THAN I THOUGHT.THE ONLY REASON FOR 4 STARS IS THAT I ALSO ORDERED A BASE WHICH WASN'T SENT AT THE SAME TIME.AN EASY MISTAKE TO MAKE WHICH WAS RECTIFIED AS SOON AS I INFORMED THEM .DELIVERY WAS QUICKER THAN THEY SAID IN BOTH OCCASIONS AND I AM VERY PLEASED WITH THE RESULTS.
November 10, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Gordon and thank you for taking the time to leave us a review.
We apologise for the delay in you receiving your light base, we do on occasion make mistakes, but we try to ensure it doesn't happen very often.
We hope to see you again in the future, and be able to surpass your expectations!
Very Best Wishes
3D Crystal Shop
MEGA Dome
Really unrealistic, I am happy with the 3dcrystalshop the product
November 9, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Saulius and thank you for your review.
We very much appreciate your comments and your custom.
We look forward to dealing with you again.
Very Best Wishes
3D Crystal Shop
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Excellent customer service from start to finish
I ordered 2 crystal cubes from this site. Within 30 minutes of placing the order I received an e mail from Angela to clarify issues to ensure the final product had a quality finish. I was impressed by the friendly, efficient customer service and attention to detail shown. Unfortunately there was a hiccup with the final product which was addressed without fuss and with the same efficient customer service I had experienced earlier. I would thoroughly recommend this site to anyone and would most definatly use them again. They have exceeded my expectations.
November 9, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Ann and thank you so much for taking the time to leave us a lovely review.
We really appreciate it.
It was a pleasure dealing with you, and I hope to see you again in the not too distant future.
Very Best Wishes
3D Crystal Shop
Brilliant!
Brilliant!! Ordered Tuesday arrived Saturday. Looks even better than we thought 😁
November 6, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Dale and many thanks for your lovely review.
We very much appreciate it!
We hope to see you again in the very near future!
Best wishes.
3D Crystal Shop.
Excellent customer service and I bought …
Excellent customer service and I bought the candle holder and it is absolutely beautiful
October 31, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Jennifer and thanks so much for taking the time to leave us a review!
We really appreciate your kind comments and your custom.
We hope to see you again in the very near future!
Best wishes.
3D Crystal Shop.
Excellent customer service and order …
Excellent customer service and order arrived within days. Very happy with the finished product.
October 30, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Nicola and thanks so much for taking the time to leave us a lovely review.
It was a pleasure making a Crystal to commemorate the amazing work you guys do.
Many Thanks Again & Very Best Wishes
3D Crsytal Shop
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Truly stunning crystal,fast delivery a …
Truly stunning crystal,fast delivery a very helpful and efficient company.Would highly recommend to anybody.
October 25, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Anthony and many thanks for taking the time to leave us such a wonderful review.
We very much appreciate it.
We hope to deal with you again.
Best wishes
3D Crystal Shop
Excellent Service 👌
October 18, 2017
Unprompted review
Reply from 3dcrystalshop
Many thanks for your review Vipin!
We hope to deal with you again in the very near future.
Best wishes
3D Crystal Shop
Very helpful
Very helpful, first class service, lovely product, very happy!
October 16, 2017
Unprompted review
Reply from 3dcrystalshop
Hi Jeremy and many thanks for taking the time to leave us a review.
We are thrilled you are happy with your Crystal.
We hope to deal with you again in the very near future.
Best wishes
3D Crystal Shop
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