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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the detailed and accurate models available. Many people appreciate the fair and affordable pricing, often finding great value compared to other platforms. The website is frequently highlighted for its ease of use, intuitive navigation, and smooth purchasing process, making it simple for consumers to find and download the 3D models they need. However, some customers also noted occasional issues, such as slow upload times for selling files and rare instances of models having missing parts. A few people also experienced temporary website accessibility problems, including messages about rate limiting.

What people talk about most

Product

People report positive experiences with product, praising the ease of use and the large collections of... See more

Website

Clients share positive opinions on the website, praising its convenient interface, fast and secure... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of 3D printable... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, we are extremely satisfied with the service we’ve received. The ability to download in multiple formats and features like earning credits are really great. The variety of models and their quali... See more

Company replied

Rated 5 out of 5 stars

Very good models of the MiG-23 and F-117. Geometry is clean and well detailed, and the overall proportions look accurate. The assets import correctly and are easy to work with. A solid purchase — r... See more

Company replied

Rated 5 out of 5 stars

Huge inventory, amazing discounts and super easy payment with apple pay and google pay support. No hidden fees, files are ready instantly. Super happy customer here! :)

Company replied

Rated 5 out of 5 stars

3DExport is an amazing platform for 3D artists and designers. They have a wide variety of high-quality models, and the discounts are even better! It’s a great place to find professional assets at real... See more

Company replied


Company details

  1. Graphic Designer
  2. Art Supply Store

Written by the company

3DExport is a store where you can buy and sell 3D models, textures, plugins, and digital prints for using in CG projects. Our 3D Models Marketplace was launched in February 2004, and now we are one of the world's largest providers of high quality 3D content.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow!

Wow! They responded with a solution in less than an hour. Great products and also customer service!

February 21, 2025
Unprompted review
3DExport logo

Reply from 3DExport

Thanks

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Rated 5 out of 5 stars

Great support team

I had several problem, but the 3DExport support team is great and fixed everything. Thanks for the fast and great work guys.

February 20, 2025
Unprompted review
3DExport logo

Reply from 3DExport

Thanks

Rated 5 out of 5 stars

Cool

Cool! Helpful staff

February 19, 2025
Unprompted review
3DExport logo

Reply from 3DExport

Thanks

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Rated 1 out of 5 stars

Con Artists

Unfortunately, this company does not have any integrity. I had set up my cash payout to be at twenty five dollars. I would see my account. Go up to exactly twenty four dollars within a short amount of time. And then for months, it would just sit at twenty four dollars and would not increase buy one penny. So I turned around and purchased one of my own models and waited to see if I was going to get paid. Well, I didn't. So I sent an email asking them if my account is accurately showing my balance.And they said that there's nothing wrong with my account. Well, I told them that I purchased one of my models on which should have taken me over the $25 threshold without a reply. Money was sent to my paypal account. This happened a second time. once again, my balance stayed at $24. I've made 2 purchases on Dec 28 2024. I sent an email 3 days after the purchase, asking them. Where is the amount of money that was just recently made on these two purchases. They stated that the purchases did not go through into december thirty first.And with the time zone difference, I would not get paid into january first. I sent an email back stating that you're wrong. I was the one that purchased the 2 items from my own models. Therefore, it has been three days since that purchase was made. Next thing you know, I receive an email, showing that I was paid thirty four dollars and some change into my paypal account. They want your business.But they don't want to give you your money.

December 31, 2024
Unprompted review
3DExport logo

Reply from 3DExport

We pay our sellers once a month, between the 10th and the 15th day of the month, for the sales made in the previous month. For example, you may be paid on April 15th for all the sales you generated in March. Your money will be sent to you via the payment system you have specified in your Settings -> Payment details. Please note that no money is sent until the total sum of royalties due to the seller amounts to at least $25.

Rated 5 out of 5 stars

Something for everyone

Large selection, models of good quality. 3DExport is clearly designed. Search, buy, pay, everything is simple and straightforward.

February 4, 2025
Unprompted review
3DExport logo

Reply from 3DExport

Thanks

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Rated 3 out of 5 stars

Not bad, but not good

File conversion is frustrating and did not work as intended. Having any STL as a RAR file is from my experience not industry standard and causes an extra barrier to be able to print quickly. That said, plenty of variety in models from various artists and the site itself is easy to navigate.

January 31, 2025
Unprompted review
3DExport logo

Reply from 3DExport

The .rar file is an archive pack that can be unpacked using WinRAR software for PC or RAR Extractor Lite for Mac. We use RAR and ZIP files to compress the formats for faster delivery.

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