3DFilaPrint Reviews 604

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy to use website, cheapest prices I could find with print delivery. Needed to contact customer support as my delivery address hadn’t been saved properly, got through quickly and the issue was sort... See more

Company replied

Rated 5 out of 5 stars

My first order from 3Dfilaprint, ordered Late Thursday arrived early Saturday morning. Well packed, filament exactly as ordered, good price. Free filament sample included. Definitely use again.

Company replied

Rated 5 out of 5 stars

Fast dispatch I hope they continue the free small filament samples with your order for the foreseeable future as it is a cute treat and draws me back to but again. Hope the free basic shipping... See more

Company replied

Rated 5 out of 5 stars

I was about to place an order but decided to give them a call for some advice, what I didn't expect however was the massive amount of support I got! They took time to listen to my printing problems, s... See more

Company replied

Company details

  1. Electronics Store
  2. Architectural and Engineering Model Maker
  3. Digital Printing Service
  4. Electronic Parts Supplier
  5. Graphic Designer
  6. Handicraft

About 3DFilaPrint

Written by the company

Italian Trulli Established in 2013, 3D FilaPrint Ltd is one of the leading 3D printing filament suppliers in the UK. Offering the best filaments at competitive prices. Staying on the bleeding edge of the 3D printing market. Stocking thousands of products with a wide range of choices for filaments, printers, resins and much more. 

We also offer a professional low-cost 3D design and 3D printing service.

Need a prototype created or a broken part replaced? Then please give us a call 01702 611027, we are always happy to talk you through the amazing possibilities of 3D printing.

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We provide free shipping on any order that has 2 or more spools and is within the UK mainland. We supply materials to the UK Educational, Automotive, Defence and Manufacturing sectors. We are also here to provide a wide range of quality and affordable 3D printing filaments to the creative industries.

We supply free samples with your order, so you can try before you buy. We also offer re-sealable bags to store your quality filaments once opened, and gloves and a mask with your resin purchases. Plus many of our amazing materials are wound on cardboard spools with recycled packaging. Just a few of the many reasons to buy from 3D FilaPrint Ltd.

We’re always here to take any questions you may have about our products, our website or 3D printing in general. 

You can contact us using our live chat feature below, by email on enquiries@3dfilaprint.com, telephone 01702 611027 and via our Social media channels.

We take communication seriously and provide you with 1 to 1 professional support daily, whatever position you may be on your 3D printing journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

604 reviews

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Rated 5 out of 5 stars

Fast delivery and competetive pricing

As the title states really. You can't fault free next day delivery.
I've used this firm for quite a few years now and never look elsewhere as there's no point.

April 17, 2024
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Reply from 3DFilaPrint

Hi Lloyd,

Thank you for your loyalty and the great review! We're delighted to hear that our delivery speed and competitive pricing continue to meet your needs. We appreciate your continued support and look forward to many more years of serving you!

Kind regards,
3DFilaPrint

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Rated 5 out of 5 stars

great service

great service , super fast delivery will use again

April 17, 2024
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Reply from 3DFilaPrint

Hi Jayne,

Thank you for the great review! We're happy to hear you were pleased with the service and delivery speed. Looking forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

3D printing Suppliers THUMBS UP

Very fast delivery and a great range of different 3d filiments. Plus a lovel little free sample that I thought was a lovely touch.

April 11, 2024
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Reply from 3DFilaPrint

Hi Scruffy,

Thank you so much for your positive feedback! We're thrilled to hear you enjoyed the fast delivery and our range of filaments, along with the free sample. Looking forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Parts arrived on time and as expected

Parts arrived on time and as expected
Would use again if price is right

March 29, 2024
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Reply from 3DFilaPrint

Hi Chris,

Thank you for sharing your experience! We're glad to hear that everything arrived on time and met your expectations. We strive to keep our prices competitive, and we look forward to serving you again in the future.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery , great products and great prices

April 10, 2024
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Reply from 3DFilaPrint

Hi Mark,

Thank you for your positive feedback! We're happy to hear that you were satisfied with the speedy delivery. Looking forward to serving you again soon!

Kind regards,
3DFilaPrint

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Rated 5 out of 5 stars

Great service

Great service, excellent customer support, would definitely recommend

April 8, 2024
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Reply from 3DFilaPrint

Hi Martin,

Thank you for the kind words and recommendation! We're thrilled to hear you had a great experience with our customer support. Looking forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

fast shipping

March 25, 2024
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Reply from 3DFilaPrint

Hi Phil,

Thank you for your feedback! We're glad to hear that you were pleased with our shipping speed. We strive to get our products to our customers as quickly as possible. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

3DFilaPrint have always been reliable!

3DFilaPrint have always been a reliable supplier of quality, on time and cost affective filament.

March 25, 2024
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Reply from 3DFilaPrint

Hi Brian,

Thank you so much for your kind review! We're happy to hear that you're satisfied with the quality and reliability of our filament. We appreciate your support and look forward to continuing to serve you in the future. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Good prices.

April 3, 2024
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Reply from 3DFilaPrint

Hi Jamie,

Thank you for the nice review! We're happy to hear you're satisfied with our fast delivery and competitive prices. Looking forward to serving you again soon.

Kind regards,
3DFilaPrint

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Rated 5 out of 5 stars

Filament Delivery

Very prompt delivery

March 21, 2024
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Reply from 3DFilaPrint

Hi Simon,

We're happy to hear your delivery was prompt! Thanks for sharing your experience, and we look forward to serving you again soon. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Good service

Good service, great product and timely delivery.

April 1, 2024
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Reply from 3DFilaPrint

Hi Paul,

Thank you so much for your positive review! We're thrilled to hear you're satisfied with our service, products, and delivery times. Your support means the world to us, and we look forward to serving you again soon. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Love it

Love it, fast easy and really well packaged.

March 19, 2024
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Reply from 3DFilaPrint

Hi Muhammad,

Thank you so much for your positive feedback! We're thrilled to hear that you appreciated the speed, ease, and packaging of your order. Ensuring a great customer experience is our top priority, and we're glad to have met your expectations. Looking forward to serving you again soon at 3DFilaPrint!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Needed a particular material

Needed a particular material. was able to find easily on website and order. Good price and quick delivery. Many thanks

March 4, 2024
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Reply from 3DFilaPrint

Hi James,

Thank you for sharing your positive experience! We're happy to hear you found what you needed on our website easily and were satisfied with our pricing and delivery speed. We look forward to serving you again soon. Happy printing!

Kind regards,
3DFilaPrint

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Rated 5 out of 5 stars

Good delivery!

March 1, 2024
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Reply from 3DFilaPrint

Hi Colin,

Thank you for your positive feedback on our delivery service! We're glad to know everything arrived as expected. Looking forward to your next order with us. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Amazing speedy service

Amazing speedy service

March 8, 2024
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Reply from 3DFilaPrint

Hi Chris,

Thank you for your kind review! We're delighted to hear that our speedy service made a positive impression. Our team works hard to ensure that every order is processed as quickly as possible. We look forward to serving you again in the future!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Beautiful filament delivered super fast…

Beautiful filament delivered super fast and very well packaged.

March 8, 2024
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Reply from 3DFilaPrint

Hi Mrs Hall,

Thank you so much for your wonderful review! We're happy to hear you're pleased with the quality of our filament and our delivery service. Ensuring our products reach you quickly and in perfect condition is our top priority. Happy printing, and we look forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 2 out of 5 stars

Positive

Positive: Very fast delivery and for that reason the most reliable filament supplier in the UK
Negative: They don't approve critical reviews on their products which means other customers cannot make an informed choice. Furthermore, I have yet to receive a reply to an issue raised with one of their filaments. Very disappointing

March 8, 2024
Unprompted review
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Reply from 3DFilaPrint

Dear Charles,

Thank you for taking the time to share your thoughts with us. We genuinely value both the positive aspects of your feedback and the areas where you feel we can improve.

Firstly, we're delighted to hear that you found our delivery service to be swift and reliable. Ensuring timely delivery is a priority for us, and it's always rewarding to know that our efforts are appreciated.

Regarding your concern about our review approval process, we want to assure you that we take all feedback seriously, including critical reviews. We are fully transparent in our approach, which is why we have not only a review platform on our webstore but also a Trustpilot account where both service and products can be reviewed. We do have a manual approval system in place on our website to maintain the integrity of our review section and to address any potential spam issues. However, we understand that this process may cause some delay, and we're continually working to streamline it while ensuring that all voices are heard.

Furthermore, we're sorry to hear that you've experienced an issue with one of our filaments. We take product quality very seriously, and we're committed to resolving any issues that arise. We did receive your review, I personally replied to you on March 11th to gather more details. Additionally, our team responded promptly to your email concerning the same matter.

We understand your disappointment, and we want to assure you that we're dedicated to addressing your concerns and providing a satisfactory resolution. Please feel free to reach out to us at any time, and we'll do everything we can to assist you.

Thank you again for your feedback and for choosing us as your filament supplier.

Warm regards,
John

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Rated 5 out of 5 stars

Everything was great

The order was correct, the products were in great condition and the delivery was on time (and fast).

February 21, 2024
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Reply from 3DFilaPrint

Hi Achilles,

Thank you so much for your positive feedback! We're thrilled to hear that your order arrived on time, in great condition, and exactly as you expected. We strive to maintain this level of service and are glad to have met your expectations. Looking forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Always coming back

Fast delivery, accurate products :) always coming back

March 3, 2024
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Reply from 3DFilaPrint

Hi Gregory,

We're very grateful for your continued support and happy to hear about your satisfaction with our delivery speed and product accuracy. Looking forward to serving you again!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

I buy the ASA X and ABS X and I like…

I buy the ASA X and ABS X and I like the way it prints. I will be buying again in future. The delivery is always very fast.

February 29, 2024
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Reply from 3DFilaPrint

Hi John,

Thank you for sharing your positive experience with our ASA X and ABS X filaments! We're delighted to know you're satisfied with the print quality and our fast delivery. Happy printing!

Kind regards,
3DFilaPrint

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