3DPrintersBay Reviews 213

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I received the Artillery Sidewinder X2 a few days ago. Delivery was about 9 days, and was tracked using UPS Tracker. The printer assembly was simple; only 3 large pieces with screws already installed.... See more

Rated 5 out of 5 stars

My first 3D printer, I have help getting started though. Less than a week and have already started into production getting great results. Enjoy having the large format being able to print one solid p... See more

Rated 5 out of 5 stars

I was worried at first from ordering with how varied some reviews are, however, it arrived safely at my house. Everything worked except the heat bed. So I contacted Anycubic and got everything figured... See more

Rated 4 out of 5 stars

Overall I really enjoy this printer. Arrived on time, simple to use, prints excellent quality, and is very reliable. However, the plastic protective casing is incredibly weak and will almost certainly... See more

Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Buy Best 3D Printers from the Original Authentic 3D Printer Manufacturers at the Best Prices. #1 3D Printers Marketplace.


Contact info

3.4

Average

TrustScore 3.5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am happy with my purchase.

After a bit of research, I decided to buy the Ortur 20w laser. It was delivered in about a week. I am not very experienced with this type of equipment, but there was plenty of support and youtube videos. It does everything I need, from lettering to photo engraving. I am happy with my purchase.

June 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service- Above and beyond...

So this is my second order from them. First one was great, arrived in less than a week. Exactly what I ordered, and very competitive pricing.

I ordered my second machine form them too. And this is what I believe really matters. There were some hiccups in the order, and the shipping was delayed. It can be put to human error, BUT, once wind of it was heard, action was immediately taken, and the issue was resolved as fast as humanly possible.

Some mails back and forth, clearing things up, and resolving everything. At a point I was upset, but the way these guys have gone above and beyond to keep their customers happy is truly remarkable. And I would like to give a shout out to Andy, I really appreciate the lengths you’ve gone to deliver the product.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

3DPrintersBay is a wonderful company!

3DPrintersBay is a wonderful company! , I ordered the Ender5 Pro 3D Printer , they had the best price online , I placed my order with free shipping and it arrived at my door in two days! , if you need a printer this is the company you want to purchase from , best price and fast shipping!! , Thank you 3DPrintersBay

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

International 3D Printer Order

I ordered a Sonic Mighty 4k from 3DPrintersBay; communication from their support team was phenomenal - I was provided with accurate information regarding backordered items, as well as fantastic assistance and guidance in dealing with customs to ensure my printer arrived quickly. Highly recommend them, and will be using them for resin re-supplies in the future.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a unique situation in buying a laser engraver. The customer service went above and beyond to ensure I could complete my purchase. They had by far a much better price than the consumer giants out there. Shipping was timely, product as advertised. Great job overall.

May 13, 2021
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Rated 5 out of 5 stars

They are the best in the market!

I had a wonderful experience ordering a laser from 3dPrintersbay. In less than 2 weeks it was delivered, a day earlier than expected. Such a great experience the day after it arrived I ordered a second laser.
Don’t waste time, effort or money on the other guys, 3dPrintersbay is the way to go.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
I contacted them, made the order, received both packages in less than a week.
Very impressed.

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

This company is awesome they provided…

This company is awesome they provided my products quick than initial predicted. The products from Phrozen come well packaged and very little assembly is necessary. 3DPrintersBay was great. I couldn't have asked for more they really went out for me. I appreciate everything 3DPrintersBay and Phrozen did to get me my products for a project I was working. Very grateful to them.

January 26, 2021
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Rated 2 out of 5 stars

Is this a real company?

Ordered a 3D printer on Black Friday from here. They had a great price and the order processed on December 1. It’s now December 30 and nothing has shipped and customer service is not responding. I want to give them the benefit of the doubt but hmmm...

EDIT: Ok they are a real company at least. I know this because they tried to contest my review lol. Also, I finally got the gift that was ordered on black friday. It arrived January 15. Merry Christmas I guess. Good job guys I'm bumping you up to 2 stars

December 30, 2020
Rated 5 out of 5 stars

Great experience

I bought a Creality 3d Printer and I had a great experience with 3DPrintersBay: (1) that's the best price I found all over the internet; (2) customer service was fast and effective; (3) shipping was fast and my printer was delivered within only 3 work days in the US; (4) my printer is now setup and running perfectly.

December 24, 2020
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Rated 5 out of 5 stars

Great company

Great company. Family run. They go above and beyond what is expected I highly recommend them. My Photon S was delivered well protected and exactly on time from California warehouse. It took about 10 minutes to get my first print going. I’ve heard a few people complain that plastic casing seem breakable. I don’t really slam my printer around. So I’m not worried. All the critical parts seem rock solid.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered two laser engravers and an…

Ordered two laser engravers and an accessory. Received on laser engraver and accessory. When questioned about the order and shipment, they put me in touch with the manufacturer. I doubt this is even a US based company but a front for a Chinese based company. As of two weeks later, the second laser has still not shipped!

December 21, 2020
Rated 5 out of 5 stars

Better than Gear Best

Shipped within two days of order! Have been in a fight with Gear Best to purchase the same equipment, they refused to give me a refund and could not ship because they did not have stock!
Will purchase again!!!

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Actual, real-life, customer support heroes

3D Printers Bay customer support is shockingly good. I had some issues with shipment from the manufacturer, but the personal support provided by the team at 3D Printers Bay helped resolve it. Thanks guys, and will be buying from you again.

December 10, 2020
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Rated 5 out of 5 stars

I purchased a Creality CR-10 V3 from…

I purchased a Creality CR-10 V3 from 3DPrintersBay This Purchase was as Smooth as you would expect from any Company, But of late I have had just to many problems and a lot of Excuses from very Large Business’s I would love to Name but if they read this they would know me,
From the Day I ordered my 3D Printer from 3D PrintersBay I received an email with all I needed tracking no and an estimated time of arrival, I was notified when it was sent out and I just could not Believe it when I had. Text message from the Delivery Driver that he will be Delivering My Parcel Within the next hour, And he Did, This has been A great Sale from 3D Printers Bay And I will be buying from them Again, You probably think this Is a sales pitch but I can assure you it’s not, I Am just happy that I had a smooth buy and an excellent Customer Service, Thanks To 3DPrintersBay

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Pretty happy

Pretty happy. It's not amazon prime, but I was delivered an Ender 3 in about 6 days! I ordered it with a glass bed and everything was appropriate. I was thinking the order would take longer, but for the price nobody else could beat it.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Gotta hand it to 3dprintersbay

Gotta hand it to 3dprintersbay, they delivered super fast, at my door in a day and a half! Customer service was very responsive, I was very impressed. Based on my experience, I would whole heartedly recommend dealing with them. The Ender 3 V2 is a great little machine. For the price it’s hard to beat. The upgraded electronics is worth the extra money over the Ender 3 and Ender 3 pro in itself, the silent drivers are just that, silent. No whining steppers to listen to. And the firmware is super easy to update, no boot loader needed. It comes with a little bit of white PLA in the box to get you started as well.

October 4, 2020
Unprompted review

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